About BookDoc Activ

Sync your fitness tracker with BookDoc Activ, and begin your rewarding journey for being Activ! Your average daily number of steps at the end of every month will become your Reward level: Bronze, Silver, Gold & Platinum, where exciting deals await. The higher the Reward level, the better the deals and the greater the number of lifestyle verticals which you could take advantage of.

Check out the comprehensive list of Reward partners and the countries where you could enjoy the benefits. It includes participating outlets under food & beverages, grocery shopping, gym & fitness, clothing & apparel, health & wellness appliance, transport and many more.

Go Activ, Get Rewards!

Available at App Store and Google Play.

KOSPEN@Activ

A new initiative by MOH in collaboration with BookDoc Activ. It aims to increase the level of physical activities amongst Malaysian adults through competitions powered by BookDoc Activ app. KOSPEN@Activ will be part of the programme under KOSPEN and KOSPEN Plus as a value added initiative.

General Terms and Conditions

  1. Competitions run on a regular basis and competition details will be updated accordingly on KOSPEN@Activ website.
  2. Participants must download, register and activate BookDoc. It is FREE on Google Play and App Store. Please refer here.
  3. Your activation code will be based on the facility your are in, please refer here.
  4. Competition can be categorized by group or individual depending on the rules.
  5. The competition timetable will be published on the KOSPEN@Activ website and updated accordingly.
  6. Leaderboard will be updated accordingly.
  7. Prizes or Trophies will be given out according to the challenge. (if applicable)
  8. The identity and place of work for the winners will be verified.
  9. The data of the number of steps of the winners will be analyzed, and any suspicious patterns or trends will be further investigated, pending verification.
  10. Cheaters will forfeit their future rights of winning any competition.
*Average is calculated by dividing the total number of steps over 1/10/2018-31/10/2018 by 31 days (users who joined half way would effectively "lose" steps)

Group A: MOH Top Management

CURRENT
RANKING
NAME TITLE AVG. DAILY STEPS TIER
1YBRS. DR. ISMUNI BIN BOHARIPENGARAH KESIHATAN WP LABUAN16,266Platinum
2YBRS. PUAN SURAIYA BINTI SYED MOHAMEDPENGARAH PENDIDIKAN KESIHATAN15,032Platinum
3YBHG. DATO' SERI DR. CHEN CHAW MINKETUA SETIAUSAHA13,477Platinum
4YBHG. DATO' DR. CHONG CHEE KHEONGTIMB. KETUA PENGARAH KESIHATAN (KESIHATAN AWAM)11,032Gold
5YBRS. DR MOHD FIKRI B UJANGPENGARAH PERKEMBANGAN PERUBATAN10,188Platinum

Group B: MOH Staffs

CURRENT
RANKING
NAME FACILITY POSITION AVG. DAILY STEPS TIER
1SAFRI ISMAILHOSPITAL KEPALA BATASPEMBANTU TADBIR PENGKERANIAN/OPERASI47,649Platinum
2LAI JUNHOSPITAL SULTANAH NORA ISMAIL, BATU PAHATPEGAWAI PERUBATAN47,099Platinum
3SIM CHOW SINGPUSAT JANTUNG SARAWAKPENOLONG PEGAWAI PERUBATAN41,394Platinum
4ROZINA BASARUDINPKD BANDAR BAHARUPEMBANTU TADBIR PENGKERANIAN/OPERASI41,047Platinum
5HERMIN KARNAILKK BRUASJURURAWAT34,467Platinum
6MOHD FAZDLY INANHOSPITAL RAJA PERMAISURI BAINUN, IPOHPENOLONG PEGAWAI PERUBATAN33,695Gold
7ISA ABDULLAHHOSPITAL UMUM SARAWAK, KUCHINGPENGAJAR31,911Platinum
8ROSLI LAIMANJKN WP LABUANPENOLONG PEGAWAI PERUBATAN31,726Platinum
9FEZAILAH ABDULLAHKOLEJ KEJURURAWATAN SIBUJURURAWAT30,254Platinum
10YUSHEO HSJKN PERAKPEGAWAI PENERANGAN29,857Platinum
11SHIMA ABDULLAHKOLEJ KEJURURAWATAN KUANTANPEMBANTU OPERASI27,248Gold
12KS KORKOLEJ KEJURURAWATAN KUANTANPENGAJAR26,285Platinum
13HIDAYAH KAHARHOSPITAL TAIPINGJURURAWAT24,391Platinum
14JE CHOOHOSPITAL PULAU PINANGPEGAWAI PERUBATAN22,620Platinum
15EMILIN KHALIDPKD SIKPEGAWAI PERUBATAN22,157Gold
16SHAHRUL AZLI BIN UYUBHOSPITAL TENGKU AMPUAN AFZAN, KUANTANPEMBANTU PERAWATAN KESIHATAN21,839Platinum
17HANIFAH SAATHOSPITAL SULTANAH NORA ISMAIL, BATU PAHATJURURAWAT MASYARAKAT21,554Gold
18BILLY SUJANGJKN SARAWAKPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN21,237Platinum
19JULIANA BUSUTPKD BETONGJURURAWAT21,163Gold
20AHZAM NORPKD LARUT MATANG SELAMAPENOLONG PEGAWAI PERUBATAN21,006Platinum
21SITI NURJUSTIE KHALISHAHBAHAGIAN KEWANGANPEMBANTU TADBIR (KEWANGAN)20,251Gold
22LOGESVARAN KUMARASAMYKK TANJUNG MALIMPENOLONG PEGAWAI PERUBATAN19,945Platinum
23AHMAD BASRIHOSPITAL SULTAN HAJI AHMAD SHAH, TEMERLOHPEGAWAI PENYEDIAAN MAKANAN19,882Platinum
24UMI KALSOM MOHD LATIFHOSPITAL SULTAN HAJI AHMAD SHAH, TEMERLOHJURURAWAT19,159Platinum
25JESSEL JERICHOKLINIK PERGIGIAN KENINGAUPEGAWAI PERGIGIAN19,002Platinum
26NIRMAL KUMARKLINIK PERGIGIAN KUALA PILAHPEGAWAI PERGIGIAN18,989Platinum
27BAZILAH JUSOHINSTITUT PENYELIDIKAN PERUBATANPENOLONG PEGAWAI SAINS18,988Platinum
28KANNA YOGESHOSPITAL RAJA PERMAISURI BAINUN, IPOHPEMBANTU PERAWATAN KESIHATAN18,988Platinum
29MOHAMAD FIRDAUS BIN MUHAMADHOSPITAL SULTANAH NORA ISMAIL, BATU PAHATJURURAWAT18,215Platinum
30AMIR AZIZKOLEJ SAINS KESIHATAN BERSEKUTU SULTAN AZLAN SHAHPEMBANTU AWAM18,039Platinum
31NURUL ADILAHKLINIK PERGIGIAN LAHAD DATUJURUTERAPI PERGIGIAN18,025Gold
32ZUERINA JUMATJKN WP LABUANPEMBANTU PERAWATAN KESIHATAN17,673Platinum
33ALBAKREE BAQQHOSPITAL DUNGUNPEMBANTU PERAWATAN KESIHATAN17,635Platinum
34ABU AZFARHOSPITAL SERDANGPENOLONG PEGAWAI SAINS17,586Platinum
35EK GUAN TANHOSPITAL SELAYANGPEGAWAI PERUBATAN17,540Platinum
36MOHD RAZIMI SHAFIEHOSPITAL KEMAMANPENOLONG PEGAWAI PERUBATAN17,382Platinum
37MURIZAL ZAINOLINSTITUT PENYELIDIKAN PERUBATANPEGAWAI PENYELIDIK17,215Platinum
38MOHD ISMAIL MOHAMED MAZLANMAKMAL KESIHATAN AWAM KOTA KINABALULAIN-LAIN17,051Platinum
39MARY JACINTA PHILIP JUMINHOSPITAL WANITA DAN KANAK-KANAK, LIKASJURURAWAT16,845Gold
40KHAIRUL AMIR ALIHOSPITAL JENGKAPEMBANTU PERAWATAN KESIHATAN16,747Platinum
41MATIUS AWASHOSPITAL TAWAUPENOLONG PEGAWAI PERUBATAN16,560Platinum
42JENNIFER ALOYSIUS M AJKN WP LABUANPEGAWAI TEKNOLOGI MAKLUMAT16,541Platinum
43LIOM SIU LIENHOSPITAL BENTONGJURUFOTOGRAFI16,220Platinum
44SANNI TEEHOSPITAL TENGKU AMPUAN RAHIMAHPEGAWAI PERUBATAN16,164Platinum
45THILLAI NATHANJKN PAHANGPEGAWAI PERUBATAN16,114Platinum
46PAK MUSHOSPITAL TENGKU AMPUAN AFZAN, KUANTANPEMBANTU PERAWATAN KESIHATAN16,068Gold
47YIELIN LEWHOSPITAL SULTAN HAJI AHMAD SHAH, TEMERLOHPEGAWAI FARMASI16,046Gold
48NORHAYATI NORDDINHOSPITAL KULIMJURURAWAT16,046Platinum
49ZUA DOMANIHOSPITAL RAJA PERMAISURI BAINUN, IPOHJURURAWAT16,029Platinum
50HAFIZATUL AIMAN SULAIMANBAHAGIAN PENDIDIKAN KESIHATANPEMBANTU TADBIR PENGKERANIAN/OPERASI15,994Gold
51HAFIZUDDIN MUNIRJKN PULAU PINANGPEMBANTU TADBIR PENGKERANIAN/OPERASI15,935Platinum
52NURULAKMAM KATIMONPKD KLUANGPEGAWAI PERUBATAN15,763Platinum
53AZRIRAZALI XRJKN KELANTANPEGAWAI FARMASI15,702Gold
54NAZRATUL WANHOSPITAL SULTAN ABDUL HALIM, SUNGAI PETANIJURURAWAT15,671Platinum
55NORZATULSYIMA NASIRUDINHOSPITAL MIRIPEGAWAI PERUBATAN15,441Gold
56NORMAH ZULKIFLIHOSPITAL PAKAR SULTANAH FATIMAH, MUARPEMBANTU PERAWATAN KESIHATAN15,416Gold
57NORI EPAHOSPITAL JEMPOLJURURAWAT15,346Gold
58KHYE TEE LAUJKN JOHORPEGAWAI FARMASI15,343Platinum
59YOB HAFIZHOSPITAL PUTRAJAYAPENOLONG PEGAWAI TEKNOLOGI MAKLUMAT15,252Platinum
60AHMAD LOTPIHOSPITAL ROMPINPEMBANTU PERAWATAN KESIHATAN15,227Gold
61S ROSE ANIZA MD DERUSHOSPITAL SHAH ALAMPEMBANTU TADBIR PENGKERANIAN/OPERASI15,227Platinum
62MOHD MEZUANHOSPITAL TANAH MERAHPEMBANTU PERAWATAN KESIHATAN15,181Platinum
63TING NI NIHOSPITAL SARIKEIJURURAWAT15,090Gold
64FAZLINDA YUSOFHOSPITAL PONTIANPEMBANTU PERAWATAN KESIHATAN14,990Platinum
65LYSAH SIBINHOSPITAL LABUANJURURAWAT14,956Platinum
66FIRDAUZ AHMADKK TAIPINGPEMBANTU PEMBEDAHAN PERGIGIAN14,911Platinum
67GURVIN SANDHUHOSPITAL RAJA PERMAISURI BAINUN, IPOHPEGAWAI PERUBATAN14,834Platinum
68NABILAH AYOBJKN WP KUALA LUMPUR & PUTRAJAYAPEGAWAI PERUBATAN14,818Platinum
69SIN LIANINSTITUT KANSER NEGARAJURURAWAT14,817Platinum
70MOHD TARMIZIPUSAT DARAH NEGARA (PDN)PEGAWAI PERUBATAN14,727Platinum
71SURIANI AB HADIHOSPITAL TANAH MERAHPEMBANTU PERAWATAN KESIHATAN14,711Platinum
72JO ANNKLINIK PERGIGIAN KUALA PILAHPEGAWAI PERGIGIAN14,670Gold
73FARHAN AKMALJKN SELANGORPEGAWAI FARMASI14,664Platinum
74JORDAN CHINJKN SARAWAKPEGAWAI PERUBATAN14,624Gold
75SARAVANAN KATHIRESANHOSPITAL SULTAN HAJI AHMAD SHAH, TEMERLOHPEGAWAI PERUBATAN14,600Platinum
76HANEE FAKHRURAZIHOSPITAL KULIMPEGAWAI DIETETIK14,590Gold
77BADARUDIN RAMLIHOSPITAL UMUM SARAWAK, KUCHINGPENOLONG PEGAWAI FARMASI14,552Gold
78VOO TZE FUNGHOSPITAL QUEEN ELIZABETH, KOTA KINABALULAIN-LAIN14,526Platinum
79TAN BEE MEEHOSPITAL SULTANAH BAHIYAHJURURAWAT14,517Platinum
80ABDUL RAHIM BIN UDINKK SEREMBANLAIN-LAIN14,481Platinum
81IMRAN KHANHOSPITAL ENCHE BESAR HAJJAH KHALSOM, KLUANGPEGAWAI PERUBATAN14,435Gold
82MOHD NAZIR RAZALIHOSPITAL WANITA DAN KANAK-KANAK, LIKASPENOLONG PEGAWAI PERUBATAN14,419Gold
83HUI YING KHOOHOSPITAL PULAU PINANGPEGAWAI PERUBATAN14,402Gold
84ZUBAIDAH MOHAMEDKK BADANGJURURAWAT14,392Platinum
85ASRI HASHIMPKD HULU LANGATPEGAWAI TEKNOLOGI MAKANAN14,367Gold
86NURHAYATI JAMALUDINBAHAGIAN PERANCANGANPEGAWAI PERUBATAN14,283Platinum
87MAGDELENA CHEEHOSPITAL QUEEN ELIZABETH, KOTA KINABALUPENOLONG AKAUNTAN14,279Platinum
88CYRIL MISONGHOSPITAL KUALA PENYUPEGAWAI SAINS14,243Platinum
89AZAM MD NORKK TASEK GELUGORPENOLONG PEGAWAI PERUBATAN14,242Gold
90LOOI WANHOSPITAL PULAU PINANGPEGAWAI FARMASI14,217Gold
91SITI AISHAHHOSPITAL TENGKU AMPUAN RAHIMAHJURURAWAT14,084Gold
92LEE SHYONG TAIPKD BARAT DAYAPEGAWAI FARMASI14,068Platinum
93MARIA SULEIMANBAHAGIAN KAWALAN PENYAKITPEGAWAI PERUBATAN14,000Platinum
94MUHAMAD AIZAT NORZAMANPKD KLUANGPEMANDU KENDERAAN13,964Gold
95CHIN LIANG KIOHOSPITAL DUCHESS OF KENT, SANDAKANPEGAWAI PERUBATAN13,875Platinum
96ZAITUN SHAIKHOSPITAL SULTANAH BAHIYAHPEGAWAI PERUBATAN13,823Platinum
97MOHAMAD ANNAS MOHAMEDHOSPITAL RAJA PEREMPUAN ZAINAB II, KOTA BHARUPEGAWAI PERUBATAN13,823Platinum
98AZIZAH NORUDINHOSPITAL RAJA PERMAISURI BAINUN, IPOHJURURAWAT13,805Gold
99MAS JOKOHOSPITAL PAKAR SULTANAH FATIMAH, MUARPEMBANTU PERAWATAN KESIHATAN13,740Gold
100FAKARRUDIN KARIMKK MASJID TANAHPEGAWAI FARMASI13,717Gold

Having trouble locating your activation code? Click here for the full list.

Top 25 Most Improved Over 3 Months (May - July 2018)

RANK NAME FACILITY POSITION GENDER
1LAI JUNHOSPITAL SULTANAH NORA ISMAIL, BATU PAHATPEGAWAI PERUBATANMale
2KHAIRUL AMZARBAHAGIAN PEROLEHAN DAN PENSWASTAANPEMBANTU TADBIR PENGKERANIAN/OPERASIMale
3JE CHOOHOSPITAL PULAU PINANGPEGAWAI PERUBATANMale
4MAEL'S KLTNHOSPITAL TANAH MERAHPEMBANTU PERAWATAN KESIHATANMale
5FEZAILAH ABDULLAHKOLEJ KEJURURAWATAN SIBUJURURAWATFemale
6KS KORKOLEJ KEJURURAWATAN KUANTANPENGAJARFemale
7BAZILAH JUSOHINSTITUT PENYELIDIKAN PERUBATANPENOLONG PEGAWAI SAINSFemale
8NOORHISYAM JALUDINHOSPITAL SIBUJURUTEKNIK PERUBATANMale
9IZAD ALANHOSPITAL SULTANAH BAHIYAHPEGAWAI PERUBATANMale
10HERMIN KARNAILKK BRUASJURURAWATFemale
11SHIMA ABDULLAHKOLEJ KEJURURAWATAN KUANTANPEMBANTU OPERASIFemale
12POKYA CONGKK BANDAR PASIR MASPEMBANTU TADBIR PENGKERANIAN/OPERASIMale
13SHAARI SHAARIKK BERIS PANCHORPEMBANTU PERAWATAN KESIHATANMale
14SYAZNI SAMSUDINHOSPITAL SUNGAI BULOHJURURAWATFemale
15NORHASYZA ABD RAHMANKK MENUMBOK, KUALA PENYUJURURAWAT MASYARAKATFemale
16FIRDAUZ AHMADKK TAIPINGPEMBANTU PEMBEDAHAN PERGIGIANMale
17AHMAD SOBRIHOSPITAL KUALA KANGSARPEMBANTU PERAWATAN KESIHATANMale
18GRENNY JOBINKK SEKUAUPENOLONG PEGAWAI PERUBATANMale
19SIM CHOWPUSAT JANTUNG SARAWAKPENOLONG PEGAWAI PERUBATANMale
20WEI LUEN LEONGHOSPITAL PULAU PINANGPEGAWAI FARMASIMale
21MOHAMAD MUDANORANJKN WP KUALA LUMPUR & PUTRAJAYAPEGAWAI PENERANGANMale
22ZUERINA JUMATJKN WP LABUANPEMBANTU PERAWATAN KESIHATANFemale
23MOHD FADHIL AKMATHOSPITAL TAWAUPENOLONG PEGAWAI PERUBATANMale
24ROSLI LAIMANJKN WP LABUANPENOLONG PEGAWAI PERUBATANMale
25SITI HAJAR MAT KASIMHOSPITAL TELUK INTANJURURAWATFemale

Top 3 Best Performing State

RANKING STATE
1 PULAU PINANG
2 WP LABUAN
3 PERAK

Top 10 Male

CURRENT
RANKING
NAME FACILITY TITLE AVG. DAILY STEPS TIER
1YUSHEO HSJKN PERAKPEGAWAI PENERANGAN33,198Platinum
2SAFRI ISMAILHOSPITAL KEPALA BATASPEMBANTU TADBIR PENGKERANIAN/OPERASI28,805Platinum
3AHZAM NORPKD LARUT MATANG SELAMAPENOLONG PEGAWAI PERUBATAN24,254Gold
4SHAMSUL PANDINJKN WP LABUANPEMBANTU KESIHATAN AWAM23,500Gold
5LOGESVARAN KUMARASAMYKK TANJUNG MALIMPENOLONG PEGAWAI PERUBATAN21,579Gold
6ZAID MASRIHOSPITAL TAIPINGPEMBANTU PERAWATAN KESIHATAN19,110Gold
7JESSEL JERICHOKLINIK PERGIGIAN KENINGAUPEGAWAI PERGIGIAN18,753Gold
8MOHD ANASKK BAKAR ARANGPENOLONG PEGAWAI PERUBATAN18,288Gold
9YONG MUH NGHOSPITAL RAJA PERMAISURI BAINUN, IPOHPEGAWAI PERUBATAN17,718Gold
10MATIUS AWASHOSPITAL TAWAUPENOLONG PEGAWAI PERUBATAN17,555Gold

Top 10 Female

CURRENT
RANKING
NAME FACILITY TITLE AVG. DAILY STEPS TIER
1ROZINA BASARUDINPKD BANDAR BAHARUPEMBANTU TADBIR PENGKERANIAN/OPERASI29,840Gold
2AZLIZA ISMAILHOSPITAL SULTANAH NUR ZAHIRAH, KUALA TERENGGANUJURURAWAT MASYARAKAT27,845Gold
3HERMIN KARNAILKK BRUASJURURAWAT22,685Platinum
4SHIREEN SREE JAYANHOSPITAL MELAKAPEGAWAI PERUBATAN21,800Gold
5ROZYANA ARIDFINKK SEREMBAN 2PEMBANTU PERAWATAN KESIHATAN21,629Gold
6JAMILAH MANKK PERMATANG PAUHJURURAWAT21,598Platinum
7EMILIN KHALIDPKD SIKPEGAWAI PERUBATAN20,292Platinum
8INSON YUSUFHOSPITAL JITRAPEMBANTU PERAWATAN KESIHATAN19,737Gold
9SANNI TEEHOSPITAL TENGKU AMPUAN RAHIMAHPEGAWAI PERUBATAN17,426Gold
10KS KORKOLEJ KEJURURAWATAN KUANTANPENGAJAR17,077Gold

MOH Tradition "PIALA PUSINGAN"

About the Challenge

This challenge shall be a tradition trophy for a period of 1 year starting from July 2018 onwards and is open to two categories:

  1. "Piala Pusingan Peringkat negeri"
  2. "Piala Pusingan Ibu Pejabat KKM"

How to win

  • Be the Best Performing State.
  • Score is calculated based on total participation rate, steps achievement of the individuals for each state, and the proportion of individuals achieving Gold (10,000 daily average steps) & above.

Trophies

The "Piala Pusingan" will be given and kept by the winners of each category for three month

Competition Terms and Conditions

  1. The "Piala Pusingan" will run on a quarterly basis and challenge details will be updated accordingly on KOSPEN@Activ website.
  2. The trophies can only be kept for 3 months.
  3. Upon the conclusion of the next round of "Piala Pusingan", the trophies shall be handed back to the next "winning" states/divisions.

User Guide

(Existing BookDoc user can skip these steps and proceed to activate your KOSPEN@Activ programme)

Step 1

Download BookDoc app for FREE from App Store or Google Play

Step 2

Click Join Now for new user to register or Sign In for existing user

Activate Your KOSPEN@Activ Premium Programme

(Make sure you have the latest version of BookDoc app!)

Step 1

Click on the Activate Now
Look for "Are you in our premium programme? Activate now." at the bottom of the Home screen

Step 2

Activate your Activation Code, IC Number and Position

Step 3

Click on the Activ button in the Home screen

Step 4

Sync to your respective fitness tracker device:
iPhone:
Apple Health
Samsung:
Samsung Health
Other Android:
Google Fit*

*for Google Fit user, please use the account associated with Google Fit. View steps here.

Existing user can use your current BookDoc account and just activate your KOSPEN@Activ Activation Code

What Should I Do If I Relocate To Another MOH Facility?

Deactivate and re-activate your new Facility Code

  • MENU
  • SETTING
  • PREMIUM PROGRAMME
  • DEACTIVATE
  • ENTER NEW FACILITY CODE

Video

How To Register & Activate

How To Sync Your Fitness Device

How To Claim & Redeem Your Rewards

Full User Guide

Compatible Devices & Apps

Apple Health

Samsung Health

Mi Fit

Garmin Connect

Fitbit

Google Fit

For Mi Fit user, you may refer to the user guide (iOS | Android) for the steps. Do contact our technical support team if you need further assistance.
For Google Fit user, please use the account associated with Google Fit. View how.

FAQ

JOINING BOOKDOC Activ UNDER KOSPEN@Activ PROGRAMME

Answer

You just need a valid phone number, valid email address or Facebook account, a compatible smart phone, and a compatible device or a mobile app that can track your steps.

  1. Compatible Device or Mobile App that can track your steps:
    Device/App Description Additional Requirements
    (i) Wearable Fitness Devices Fitbit, Jawbone, Garmin, Mi Fit Ensure their software requirements is compatible to your smart phone
    (ii) Fitness App (downloadable for free) Health (Apple), Samsung Health (Samsung), Google Fit (Other Android; compatible with Mi Fit app) Your smart phone must come with motion-tracking sensor
  2. Compatible Smart Phones:
    Type Operating System
    (i) iPhone (Apple) iOS 8 or later
    (ii) Android Android 4.4 or later
Answer

Download "BookDoc" for FREE on the App Store or Google Play. Click the "Activ" button in BookDoc App and follow the instructions to set up BookDoc Activ.

Answer

Please contact us by email at kospenactiv@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

Answer

Verifying phone number allows you to view the rewards and activate BookDoc notifications. We will also be able to contact you via the verified number should you face any technical issues.

Answer

All MOH staff are entitled to participate in this programme. Click Rules to learn more.

Answer

After sign in, activate your Premium Programme by entering your Activation Code (Facility Code).

Answer

Activation code is based on the facility that you work at. You may check here.

Answer

Please ensure your Activation Code, IC Number and Position are entered correctly. If you're still facing the difficulties, please contact us by email at kospenactiv@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

Answer

Yes. Please deactivate your previous Activation Code and enter the new code (based on your latest facility you're in). Please refer to User Guide.

Answer

The competition runs on a regular basis and details will be updated accordingly on KOSPEN@Activ website. Make sure you have activated your Activation Code.

SYNC YOUR DEVICE

Answer

No. As long as you don't sign out, your device will automatically sync with BookDoc Activ. If you signed out, complete information may not be captured to determine the membership tiers and BookDoc Activ Points.

Answer

Please make sure you have a compatible smart phone and a compatible device or mobile app. If it still doesn't work, please contact us by email at kospenactiv@bookdoc.com or call us at 1300 882 362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

Answer

Minimal because we don't require you to turn on BookDoc App all the time. You just need to make sure that you are signed in your account.

Answer

Please click on menu bar on top left and click "Sign In", enter your email address with password followed by clicking "Sign In" or click "Sign In with Facebook". You'll not be required to enter all the information again.

Answer

Minimal because we don't transmit real-time data.

Answer

For Tracker App like Samsung Health/Google Fit/ Apple Health, they function even at an offline mode to capture the steps data. However, you'll still need minimum data/internet/wifi for the steps data transmission from Tracker App to BookDoc App.

Answer

For Apple Health: Due to security for iPhone, every time when you open the BookDoc app, the syncing button will appear on the right corner of the Activ tab. Please ensure that you let the syncing process to be completed before clicking on the Activ tab.

For Google Fit: Sometimes there is a delay in the transmission of data from Google Fit to BookDoc Activ. Nonetheless, the sync is continuous so normally the total steps will be concluded at the end of each day.

For wearable devices, please remember to sync the device data to yours correspond app.

Please check your Tracker App to ensure step detection is turned on. If Tracker App is showing some number of steps while BookDoc still showing 0 steps, please contact us by email at kospenactiv@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

MEMBERSHIP TIERS & BOOKDOC Activ POINTS

Answer

You can earn BookDoc Activ Points when your movement (number of steps) is measured by a compatible device or mobile app and sync with BookDoc Activ.

Answer

Membership Tiers Average Daily Steps in a month
Platinum 10,000 for 3 consecutive months
Gold 10,000
Silver 6,000
Bronze 3,000

Answer

In order to achieve Platinum Tier, you will need to maintain Gold Tier for 3 consecutive months whereby to achieve Gold Tier you need to maintain Average Daily Steps of at least 10,000 for the month.

For example, if you achieve Gold Tier for Month 1 & 2, by Month 3 if you can still maintain 10,000 Average Daily Steps, you will unlock the Platinum Tier by the end of Month 3.

To maintain the Platinum Tier, you will also need to maintain the 10,000 Average Daily Steps every subsequent months. If somehow you only achieve 7,000 Average Daily Steps on a particular month, your Tier will then become Silver. Subsequently you will need to go through the cycle of 3 consecutive months of Gold Tier again before unlocking Platinum.

BOOKDOC Activ REWARDS

Answer

Please refer to our list of Reward Partners for further details. You will enjoy the rewards based on the membership tiers (on the condition that you have achieve minimum target in our app).

Answer

You will receive notification on the 1st day of the month with information of your achieved tier (based on previous month's average daily steps). You may claim the rewards that you wish before the 7th of the calendar month and have 30 days to utilize the rewards at physical or online store.

Answer

Please try again for next months as the Reward Claim cycle is repeating every month.

Answer

Please contact us by email to kospenactiv@bookdoc.com or call us at 1300 882 362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm)

BOOKDOC FEATURES

Answer

This competition is mainly for Activ platform that are open to all MOH staff. There are two others platform that you can use from BookDoc.

Firstly, BookDoc Search & Book helps users to find and book nearby healthcare professionals anywhere. The Search & Book feature integrates seamlessly with navigation, transport, booking accommodation service and recommended restaurants and attractions for a hassle free and enjoyable experience to healthcare appointments.

Secondly, you can use our Health Info to get latest health knowledge updated by MIMS.

Contact Us

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