MOH's Pedometer


Total Participants: 120,593
* Data as of 31st October 2019

ABOUT

ABOUT BOOKDOC ACTIV

Sync your fitness tracker with BookDoc Activ, and begin your rewarding journey for being Activ! Your average daily number of steps at the end of every month will become your Reward level: Bronze, Silver, Gold & Platinum, where exciting deals await. The higher the Reward level, the better the deals and the greater the number of lifestyle verticals which you could take advantage of.

Check out the comprehensive list of Reward partners and the countries where you could enjoy the benefits. It includes participating outlets under food & beverages, grocery shopping, gym & fitness, clothing & apparel, health & wellness appliance, transport and many more.

Go Activ, Get Rewards!

Available at App Store and Google Play.

KOSPEN@Activ

A new initiative by MOH in collaboration with BookDoc Activ. It aims to increase the level of physical activities amongst Malaysian adults through competitions powered by BookDoc Activ app. KOSPEN@Activ will be part of the programme under KOSPEN and KOSPEN Plus as a value added initiative.

CURRENT CHALLENGE

2019 Year End Grand Prize

There will be 3 Main and 47 consolation prizes given out to the lucky winners based on raffle / lucky draw method, i.e. We will pool all virtual raffle tickets collected between April and December 2019, and draw the winners randomly. Everyone has a chance to win, start early so that you can collect more virtual raffle tickets. The more tickets you have, the more likely for you to win the Grand Prizes!

Top 1 Trophy + RM500 Petrol Card
Top 2 Trophy + RM300 Petrol Card
Top 3 Trophy + RM200 Petrol Card
Top 4-47 RM100 Petrol Card
*More raffle tickets collected, higher chance to win the prizes!

How to increase your chance of winning the Grand Prizes?

  1. Individual Virtual Challenges
    • Open 'Activ' page on BookDoc app, click on the trophy icon on bottom right
    • On the 'Challenges' page, click on the relevant virtual challenges under the Exclusive section
    • Click "JOIN CHALLENGEbefore the start date of each individual virtual challenge
    • Ensure you are logged into BookDoc app, and synced to a fitness app on 'Activ' page
    • Points system:
      Hit the milestone challenge= 2 raffle tickets
      Half of milestone challenge= 1 raffle tickets
      Join the challenge= 1 raffle tickets
  2. Group Challenges
    • Refer to "Current Challenge" section from time to time on this microsite
    • Ensure you are logged into BookDoc app, and synced to a fitness app on 'Activ' page

Participation and performing well at these challenges will entitle you additional virtual raffle tickets. In addition, your monthly tier achieved on BookDoc Activ will also give you additional virtual raffle tickets.

Monthly Tier Average Daily Steps (Each Month) Entitlement
Platinum/Gold 10,000 3 virtual raffle tickets
Silver 6,000 2 virtual raffle tickets
Bronze 3,000 1 virtual raffle tickets

⋅ Get 1 virtual raffle ticket by being active and collect some steps every month


Coming soon to MOH: Inter-Facility Challenge. Please stay tuned

RULES

General Terms and Conditions

  1. Competitions run on a regular basis and competition details will be updated accordingly on KOSPEN@Activ website.
  2. Participants must download, register and activate BookDoc. It is FREE on Google Play and App Store. Please refer here.
  3. Your activation code will be based on the facility your are in, please refer here.
  4. Competition can be categorized by group or individual depending on the rules.
  5. The competition timetable will be published on the KOSPEN@Activ website and updated accordingly.
  6. Leaderboard will be updated accordingly.
  7. Prizes or Trophies will be given out according to the challenge. (if applicable)
  8. The identity and place of work for the winners will be verified.
  9. The data of the number of steps of the winners will be analyzed, and any suspicious patterns or trends will be further investigated, pending verification.
  10. Cheaters will forfeit their future rights of winning any competition.

LEADERBOARD

*Average is calculated by dividing the total number of steps over 1/10/2019 - 31/10/2019 by 31 days (users who joined half way would effectively "lose" steps)

Group A: MOH Top Management


CURRENT RANKING NAME TITLE AVG. DAILY STEPS TIER
1YBRS. DR. ISMUNI BIN BOHARIPENGARAH KESIHATAN WP LABUAN 21,361 Platinum
2YBRS. PUAN SURAIYA BINTI SYED MOHAMEDPENGARAH PENDIDIKAN KESIHATAN 14,245 Platinum
3YBHG. DATO' SERI DR. CHEN CHAW MINKETUA SETIAUSAHA 11,889 Platinum
4YBRS. DR. HERIC CORRAY A/L SOLOMAN CORRAYPENGARAH HOSPITAL KUALA LUMPUR 11,785 Platinum
5YBRS. DR. PARAM JEETH SINGH A/L PAKAR SINGHPENGARAH KESIHATAN WP KUALA LUMPUR & PUTRAJAYA 10,446 Platinum

Group B: MOH Staffs


CURRENT RANKING NAME FACILITY POSITION AVG. DAILY STEPS TIER
1ASNAWI SAIDINKK NABAWANPEGAWAI PERUBATAN 58,783 Platinum
2AZMAN AHMADHOSPITAL RAJA PERMAISURI BAINUN, IPOHPEGAWAI PENERANGAN 58,125 Platinum
3STONE ROSESBAHAGIAN KAWALAN PENYAKITPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN 55,025 Platinum
4HERMIN KARNAILKK BRUASJURURAWAT 54,436 Platinum
5DEWIE JOSHUAHOSPITAL SIBUJURURAWAT 48,895 Platinum
6CHICHA ELLINOEKK CHANGKAT KRUINGJURUTEKNOLOGI MAKMAL PERUBATAN 47,864 Platinum
7AZAH YAHAYAHOSPITAL KUALA LUMPURPEMBANTU OPERASI 42,485 Platinum
8MOHD FAZDLY INANHOSPITAL RAJA PERMAISURI BAINUN, IPOHPENOLONG PEGAWAI PERUBATAN 39,467 Platinum
9NAZLEE MOHD ZINJKN WP KUALA LUMPUR & PUTRAJAYAPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN 39,441 Gold
10MOHAMAD MUDANORANHOSPITAL KUALA LUMPURPEGAWAI PENERANGAN 38,304 Platinum
11ERNITA KARIMKK TAMPINPEGAWAI PERUBATAN 37,706 Platinum
12NURQASHRINA ABDULLAHHOSPITAL SIBUJURURAWAT 32,420 Platinum
13MORI HILLARY GUYYANGHOSPITAL SIBUJURURAWAT 30,151 Platinum
14MOHD KHAIDIR YUSOFHOSPITAL KUALA LUMPURPEMBANTU PERAWATAN KESIHATAN 29,955 Platinum
15STEPHANIE RIJENKK PUTRAJAYA PRESINT 9JURURAWAT MASYARAKAT 28,655 Gold
16ELLAPPA GHANTHANHOSPITAL TENGKU AMPUAN RAHIMAHPEGAWAI PERUBATAN 27,849 Platinum
17SHAM NIZAMKOLEJ KEJURURAWATAN KUANTANPEMBANTU TADBIR PENGKERANIAN/OPERASI 27,600 Gold
18MOHD ADNAN ABDULLAHJKN PERLISPEMBANTU AWAM 27,436 Gold
19ADRIEL SHANEKK PUTRAJAYA PRESINT 14PENOLONG PEGAWAI PERUBATAN 27,309 Platinum
20LAI JUN YUANHOSPITAL SULTANAH NORA ISMAIL, BATU PAHATPEGAWAI PERUBATAN 27,281 Platinum
21SAFRI ISMAILHOSPITAL KEPALA BATASPEMBANTU TADBIR PENGKERANIAN/OPERASI 27,204 Platinum
22AU YITMOYHOSPITAL RAJA PERMAISURI BAINUN, IPOHJURURAWAT 26,425 Platinum
23ROHEMI ABUJKN PERLISPEGAWAI PERUBATAN 25,109 Platinum
24SYLVESTER YEEPKD SERIANPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN 24,756 Platinum
25ROSLI LAIMANJKN WP LABUANPENOLONG PEGAWAI PERUBATAN 24,003 Platinum
26WEI XI TANHOSPITAL SULTANAH AMINAH, JOHOR BAHRUPEGAWAI PERGIGIAN 23,535 Platinum
27CORDILA TOMENGHOSPITAL SIBUJURURAWAT 23,477 Gold
28AMARJIT KAUR SINGHHOSPITAL KUALA LUMPURJURURAWAT 23,332 Platinum
29NUR HAMIZAH MOHD YUSOFHOSPITAL BEAUFORTPEGAWAI PERUBATAN 23,236 Platinum
30ERIC KANGHOSPITAL PULAU PINANGJURUPULIH PERUBATAN 23,205 Gold
31JULIANA BUSUTKKIA BETONGJURURAWAT 22,950 Platinum
32AZMI KASIMHOSPITAL KUALA LUMPURPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN 22,198 Platinum
33WONG TOH CHIENHOSPITAL SULTAN ISMAIL, PANDANJURUTERAPI PERGIGIAN 21,693 Gold
34WEI MENG PHANGHOSPITAL MIRIPEGAWAI PERUBATAN 21,486 Platinum
35ROSELINE GARAIHOSPITAL SIBUJURURAWAT 20,969 Gold
36HASMUNY OSMATJKN PERLISPEGAWAI PENERANGAN 20,687 Platinum
37NORZAHIDA ROSLIHOSPITAL PONTIANJURURAWAT MASYARAKAT 20,502 Gold
38JELFERY EMILIANUSHOSPITAL TAWAUPEGAWAI SAINS 20,489 Platinum
39SYAHIDAH ZULKAFLIHOSPITAL SRI MANJUNGPEGAWAI FARMASI 20,449 Platinum
40PHI CIEN PIM JOJKN PERLISPENOLONG PEGAWAI TEKNOLOGI MAKANAN 20,348 Gold
41TAN YIK PINGHOSPITAL SULTAN ABDUL HALIM, SUNGAI PETANIPEGAWAI PERUBATAN 20,272 Platinum
42LYSAH SIBINHOSPITAL LABUANJURURAWAT 20,263 Gold
43PUAN LIZJKN PERLISPEGAWAI TEKNOLOGI MAKANAN 20,202 Gold
44SIM CHOW SINGPUSAT JANTUNG SARAWAKPENOLONG PEGAWAI PERUBATAN 19,818 Platinum
45ESTHER HORHOSPITAL TAIPINGPEGAWAI PERUBATAN 19,692 Platinum
46CUBBY CHOMELKK TEBRAUPEMBANTU PERAWATAN KESIHATAN 19,541 Platinum
47EVELYN NAKK BANDAR JERANTUTPEGAWAI FARMASI 19,277 Platinum
48BAZILAH JUSOHINSTITUT PENYELIDIKAN PERUBATANPENOLONG PEGAWAI SAINS 18,959 Gold
49KHYE TEE LAUJKN JOHORPEGAWAI FARMASI 18,914 Platinum
50AHMAD ZUNAWANIS HASHIMHOSPITAL KUALA LIPISPEGAWAI PERUBATAN 18,802 Platinum
51KAMILAH ALWAIINSTITUT PERUBATAN RESPIRATORIPENYELIA ASRAMA 18,742 Platinum
52ZAHANIM YUSOFFHOSPITAL RAJA PEREMPUAN ZAINAB II, KOTA BHARULAIN-LAIN 18,678 Platinum
53RUHAIZAD DAUDHOSPITAL KOTA TINGGIPENOLONG PEGAWAI TEKNOLOGI MAKLUMAT 18,563 Gold
54ZANA DYGZANARIAHHOSPITAL SIBUJURURAWAT 18,529 Platinum
55ROSANA ARBIHOSPITAL KUALA PENYUJURURAWAT 18,518 Platinum
56KHAIRUL ANUAR KARKK PUTRAJAYA PRESINT 9PEGAWAI PERUBATAN 18,473 Platinum
57PHIAW CHONG FOOINSTITUT PENYELIDIKAN PERUBATANPEGAWAI PENYELIDIK 17,796 Platinum
58JENNY TEEHOSPITAL KUALA LUMPURJURURAWAT 17,697 Platinum
59CATHERINE SUHANI SULAIMANKK KOTA SAMARAHANPEMBANTU PERAWATAN KESIHATAN 17,663 Gold
60MAGDELENA CHEEHOSPITAL QUEEN ELIZABETH, KOTA KINABALUPENOLONG AKAUNTAN 17,633 Platinum
61KEN SENGHOSPITAL TUANKU FAUZIAHPEGAWAI PERUBATAN 17,541 Platinum
62YUSMADI YUSOFHOSPITAL SULTANAH NUR ZAHIRAH, KUALA TERENGGANUPEMBANTU PERAWATAN KESIHATAN 17,529 Platinum
63NUR BAITIJKN PERLISPEGAWAI TEKNOLOGI MAKANAN 17,526 Gold
64MURIZAL ZAINOLINSTITUT PENYELIDIKAN PERUBATANPEGAWAI PENYELIDIK 17,482 Platinum
65LEE SHHOSPITAL BENTONGPEGAWAI FARMASI 17,372 Gold
66TAY YENHOSPITAL KUALA LUMPURPEGAWAI FARMASI 17,312 Platinum
67ZAILAWATI MAHAMEDPKD KUALA TERENGGANUPEMBANTU TADBIR PENGKERANIAN/OPERASI 17,240 Platinum
68NURHAYATI JAMALUDINBAHAGIAN PERANCANGANPEGAWAI PERUBATAN 17,059 Platinum
69MOHD ADLAN ALIHOSPITAL TUANKU AMPUAN NAJIHAH, KUALA PILAHPEGAWAI PERUBATAN 16,924 Gold
70EPOLL LILYHOSPITAL TAIPINGPEGAWAI FARMASI 16,921 Gold
71AMALINA AMRIBAHAGIAN AMALAN DAN PERKEMBANGAN FARMASIPEGAWAI FARMASI 16,864 Platinum
72MUHAMMAD AKRAMHOSPITAL SERDANGPEGAWAI PERUBATAN 16,707 Platinum
73AYAN ARJUNANPKD TAMPINPENOLONG PEGAWAI PERUBATAN 16,594 Platinum
74SESSHOMARUJACK MAHAMAD SHAFIQKK BESERIPEGAWAI PERUBATAN 16,408 Gold
75DEVUNG EMANGHOSPITAL RAJAH CHARLES BROOKE MEMORIAL, KUCHINGJURURAWAT MASYARAKAT 16,379 Platinum
76QUEN TUTHOSPITAL QUEEN ELIZABETH, KOTA KINABALUJURURAWAT MASYARAKAT 16,377 Platinum
77TERRAVILLEA TERAZZATALEHOSPITAL SULTANAH NUR ZAHIRAH, KUALA TERENGGANUJURURAWAT 16,360 Gold
78JOHN KONG JIAN PEIKK BINTULUPEGAWAI DIETETIK 16,261 Platinum
79ZULKARNAIN RAMLIHOSPITAL KUALA LUMPURPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN 16,248 Platinum
80RIKA GAKHOSPITAL MIRIJURURAWAT 16,230 Platinum
81ROSLAINI HAMZAHHOSPITAL WANITA DAN KANAK-KANAK KUALA LUMPUR (HWKKL)JURURAWAT 16,181 Gold
82DIANA JUSOHHOSPITAL KEMAMANPENOLONG PEGAWAI TEKNOLOGI MAKLUMAT 16,150 Platinum
83KIM SUI WANBAHAGIAN PENGURUSAN LATIHANPEGAWAI PERUBATAN 15,962 Platinum
84AHMAD HAZIM MOHAMMADKK TENGKAWANGPEGAWAI PERUBATAN 15,766 Platinum
85HENRY SIEWPKD KUALA KANGSARPEGAWAI PERUBATAN 15,766 Platinum
86K-NIDA SMILEEHOSPITAL MIRIJURURAWAT MASYARAKAT 15,728 Platinum
87MOHD RIDZUANHOSPITAL KUALA LUMPURPENOLONG PEGAWAI FARMASI 15,715 Platinum
88MAWAR DARATULAINHOSPITAL UNIVERSITI KEBANGSAAN MALAYSIAPENOLONG PEGAWAI PERUBATAN 15,663 Platinum
89ALBAKREE BAQQHOSPITAL DUNGUNPEMBANTU PERAWATAN KESIHATAN 15,643 Platinum
90EMILIN KHALIDPKD SIKPEGAWAI PERUBATAN 15,619 Platinum
91SHUET CHING NEONGHOSPITAL SEBERANG JAYAPEGAWAI PERUBATAN 15,598 Platinum
92MOHD EZLANNEY ABD RAZAKKK MENUMBOK, KUALA PENYUPENOLONG PEGAWAI PERUBATAN 15,534 Platinum
93OPHAINE IVY PETERHOSPITAL BAUJURURAWAT 15,519 Platinum
94SAFWAN YUSOFHOSPITAL KUALA LUMPURPEGAWAI PEMULIHAN PERUBATAN 15,221 Platinum
95SEAN KWONGHOSPITAL KUALA LIPISPEGAWAI FARMASI 15,164 Platinum
96ZHAFIRIN ISMAILPUSAT JANTUNG SARAWAKPEGAWAI PERUBATAN 15,141 Platinum
97MUHAMMAD TAJUDDINHOSPITAL KUALA LUMPURPEMBANTU PERAWATAN KESIHATAN 15,099 Gold
98ROBIAH ABD RAHMANPKD KUALA NERUSPEGAWAI PERGIGIAN 15,088 Gold
99MUHAMAD ADIB AHMAD RASHIDIHOSPITAL KUALA KANGSARPEGAWAI FARMASI 15,084 Platinum
100ZAITON SALLEHKK BRUASJURURAWAT 15,013 Gold

PAST WINNERS

December 2018

NO NAME FACILITY POSITION
1Leong Yuen ChinHOSPITAL SULTANAH BAHIYAHPegawai Perubatan
2Mohd KhusairiKK PALONG 7&8(FELDA)Penolong Pegawai Perubatan
3husairi yaakobHOSPITAL LANGKAWIPemandu Kenderaan
4Shahril RazzaHOSPITAL TAPAHPembantu Perawatan Kesihatan
5Peng Fai TanHOSPITAL JERANTUTLain-Lain
6Joannes George DianHOSPITAL MIRIPegawai Perubatan
7Jula HazlaHOSPITAL GUA MUSANGPembantu Tadbir (Kewangan)
8Ahmad Hazri IlyasKK LUBUK BUNTARPegawai Perubatan
9ASLINAWATI JEFFRY DINHOSPITAL KUDATPembantu Tadbir (Kewangan)
10ABDULMALIK BIN ETAYI KANDI HASSAN SAHIB MalikPKB MIRIPembantu Awam
11Nik Mohd Amiruddeen Nik PakheruddinHOSPITAL KUALA LUMPURPegawai Sains
12Yew Cang Yong JeevanPKD TIMUR LAUTPembantu Kesihatan Awam
13Muhamad Aiman Iqram Ab AzizHOSPITAL KUALA LUMPURJururawat
14Syakimah IsmailBAHAGIAN PENDIDIKAN KESIHATANPegawai Teknologi Maklumat
15Norsyahida MuinBAHAGIAN PENDIDIKAN KESIHATANPenolong Pegawai Teknologi Maklumat
16Ariffin GhafarHOSPITAL SHAH ALAMPenolong Pegawai Perubatan
17Jamilah SaidalviPKD JOHOR BAHRUPegawai Perubatan
18Aisah YassinHOSPITAL SULTAN HAJI AHMAD SHAH, TEMERLOHPenolong Pegawai Perubatan
19sarinah matjinHOSPITAL WANITA DAN KANAK-KANAK, LIKASJuruteknologi Makmal Perubatan
20Nadiah ShaharuddinHOSPITAL SERIANPegawai Farmasi

ACTIVATION CODE

Having trouble locating your activation code? Click here for the full list.

USER GUIDE

(Existing BookDoc user can skip these steps and proceed to activate your KOSPEN@Activ programme)

STEP 1

Download BookDoc app for FREE from App Store or Google Play

STEP 2

Click Join Now for new user to register or Sign In for existing user

Activate Your KOSPEN@Activ Premium Programme

(Make sure you have the latest version of BookDoc app!)

STEP 1

Click on the Activate Now
Look for "Are you in our premium programme? Activate now." at the bottom of the Home screen

STEP 2

Activate your Activation Code, IC Number and Position

STEP 3

Click on the Activ button in the Home screen

STEP 4

Sync to your respective fitness tracker device:

iPhoneApple Health
SamsungSamsung Health
Other AndroidGoogle Fit*

* for Google Fit user, please use the account associated with Google Fit. View steps here.

Existing user can use your current BookDoc account and just activate your KOSPEN@Activ Activation Code

What Should I Do If I Relocate To Another MOH Facility?

Deactivate and re-activate your new Facility Code

  • MENU
  • SETTING
  • PREMIUM PROGRAMME
  • DEACTIVATE
  • ENTER NEW FACILITY CODE

VIDEO

How To Register & Activate

How To Sync Your Fitness Device

How To Claim & Redeem Your Rewards

Full User Guide

COMPATIBLE DEVICES & APPS

Apple Health
Samsung Health
Google Fit*
Mi Fit*
Fitbit
Garmin
*For Mi Fit user, you may refer to the user guide (iOS | Android) for the steps. Do contact our technical support team if you need further assistance.
* for Google Fit user, please use the account associated with Google Fit. View steps here.

JOINING BOOKDOC Activ UNDER KOSPEN@Activ PROGRAMME

What do I need before using BookDoc Activ?

You just need a valid phone number, valid email address or Facebook account, a compatible smart phone, and a compatible device or a mobile app that can track your steps.

Compatible Device or Mobile App that can track your steps:

Device/App Description Additional Requirements
Wearable Fitness Devices Fitbit, Garmin, Mi Fit App Ensure their software requirements are compatible to your smartphone.
Fitness App (downloadable for free) Health (Apple), Samsung Health (Samsung), Google Fit (Other Android). Your smart phone must come with motion-tracking sensor.
Compatible Smart Phones:
Type Operating System
iPhone (Apple) iOS 8 or later
Android Android 4.4 or later

How do I join BookDoc Activ?

Download "BookDoc" for FREE on the App Store or Google Play. Click the "Activ" button in BookDoc App and follow the instructions to set up BookDoc Activ.

What should I do if I forgot my password, sign in detail and wish to amend my profile?

Please contact us by email at kospenactiv@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm)..

Why do I need to verify phone number?

Verifying phone number allows you to view the rewards and activate BookDoc notifications. We will be able to contact you as well if you face any technical issues.

I'm concerned about my privacy. What is the information that BookDoc collect while tracking my steps?

You may refer to our privacy policy.

How do I participate in KOSPEN@Activ Programme?

All MOH staff are entitled to participate in this programme. Click Rules to learn more.

How do I activate my KOSPEN@Activ?

After sign in, activate your Premium Programme by entering your Activation Code (Facility Code).

How do I get the Activation code?

Activation code is based on the facility that you work at. You may check here.

Why I am still unable to activate KOSPEN@Activ programme after I entered the Activation Code, IC Number and Position?

Please ensure your Activation Code, IC Number and Position are entered correctly. If you're still facing the difficulties, please contact us by email at kospenactiv@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

I have relocated to another MOH facility. Do I need to update my profile?

Yes. Please deactivate your previous Activation Code and enter the new code (based on your latest facility you're in). Please refer to User Guide.

How do I know that I have enrolled in a particular competition?

The competition runs on a regular basis and details will be updated accordingly on KOSPEN@Activ website. Make sure you have activated your Activation Code.

SYNC YOUR DEVICE

Do I have to open BookDoc app all the time?

No. As long as you don't sign out, your device will automatically sync with BookDoc Activ. If you signed out, complete information may not be captured to determine the membership tiers and BookDoc Activ Points.

My number of steps does not sync with BookDoc Activ. What can I do?

Please make sure you have a compatible smart phone and a compatible device or mobile app. If it still doesn't work, please contact us by email at care@bookdoc.com or call us at 1300 882 362 (Mon-Fri: 9am-6pm).

How much battery life does BookDoc Activ consume?

Minimal because we don't require you to turn on BookDoc App all the time. You just need to make sure that you are signed in your account.

What should I do if I have been signed out from the account?

Please click on menu bar on top left and click "Sign In", enter your email address with password followed by clicking "Sign In" or click "Sign In with Facebook". You'll not be required to enter all the information again.

Does BookDoc Activ consume my data plan?

Minimal because we don't transmit real-time data.

The steps data will continue to capture if I don't turn on mobile data or in oversea?

For Tracker App like Samsung Health/Google Fit/Apple Health, they function even at an offline mode to capture the steps data. However, you'll still need minimum data/internet/wifi for the steps data transmission from Tracker App to BookDoc App.

Why does BookDoc Activ still show '0' steps after I have synced with a fitness app/tracker?

For Apple Health: Each time when you open BookDoc app, the syncing animation will appear next to the Activ button on the landing page. Please ensure that you allow the syncing animation to finish before you close the app. Otherwise, due to security reasons on iPhone the app might not fully capture all your steps data.

For Google Fit: Sometimes there is a delay in the transmission of data from Google Fit to BookDoc app. Nonetheless, the sync is continuous and therefore the full steps data will be transmitted after some time.

For fitness trackers: e.g. Fitbit or Garmin, please remember to turn on Bluetooth on your phone so that the steps data on your fitness tracker can be transmitted to its respective app. Should you require any assistance, please contact us at kospenactiv@bookdoc.com or 1300-88-2362 (Mon-Fri: 9am- 6pm).

MEMBERSHIP TIERS & BOOKDOC Activ POINTS

How do I earn BookDoc Activ Points?

You can earn BookDoc Activ Points when your movement (number of steps) is measured by a compatible device or mobile app and sync with BookDoc Activ.

What is BookDoc Activ Membership Tiers?

Membership Tiers Average Daily Steps in a month
Platinum 10,000 for 3 consecutive months
Gold 10,000
Silver 6,000
Bronze 3,000

How do I achieve and maintain Platinum Tier?

In order to achieve Platinum Tier, you will need to maintain Gold Tier for 3 consecutive months whereby to achieve Gold Tier you need to maintain Average Daily Steps of at least 10,000 for the month.

For example, if you achieve Gold Tier for Month 1 & 2, by Month 3 if you can still maintain 10,000 Average Daily Steps, you will unlock the Platinum Tier by the end of Month 3.

To maintain the Platinum Tier, you will also need to maintain the 10,000 Average Daily Steps every subsequent months. If somehow you only achieve 7,000 Average Daily Steps on a particular month, your Tier will then become Silver. Subsequently you will need to go through the cycle of 3 consecutive months of Gold Tier again before unlocking Platinum.

BOOKDOC Activ REWARDS

What are the Rewards that I get to enjoy under BookDoc Activ?

Please refer to our list of Reward Partners for further details. You will enjoy the rewards based on the membership tiers (on the condition that you have achieve minimum target in our app).

When can I claim the rewards?

You will receive notification on the 1st day of the month with information of your achieved tier (based on previous month's average daily steps). You may claim the rewards that you wish before the 7th of the calendar month and have 30 days to utilize the rewards at physical or online store.

What happen if I miss the claiming cycle for the reward?

Please try again for next months as the Reward Claim cycle is repeating every month.

What should I do if I unable redeem the Reward?

Please contact us by email to kospenactiv@bookdoc.com or call us at 1300 882 362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm)

BOOKDOC FEATURES

Instead of Activ, what other benefits that I can get from this programme?

This competition is mainly for Activ platform that are open to all MOH staff. There are two others platform that you can use from BookDoc.

Firstly, BookDoc Search & Book helps users to find and book nearby healthcare professionals anywhere. The Search & Book feature integrates seamlessly with navigation, transport, booking accommodation service and recommended restaurants and attractions for a hassle free and enjoyable experience to healthcare appointments.

Secondly, you can use our Health Info to get latest health knowledge updated by MIMS.