MOH's Pedometer


Total Participants: 122,756
* Data as of 14th January 2020

ABOUT

ABOUT BOOKDOC ACTIV

Sync your fitness tracker with BookDoc Activ, and begin your rewarding journey for being Activ! Your average daily number of steps at the end of every month will become your Reward level: Bronze, Silver, Gold & Platinum, where exciting deals await. The higher the Reward level, the better the deals and the greater the number of lifestyle verticals which you could take advantage of.

Check out the comprehensive list of Reward partners and the countries where you could enjoy the benefits. It includes participating outlets under food & beverages, grocery shopping, gym & fitness, clothing & apparel, health & wellness appliance, transport and many more.

Go Activ, Get Rewards!

Available at App Store and Google Play.

KOSPEN@Activ

A new initiative by MOH in collaboration with BookDoc Activ. It aims to increase the level of physical activities amongst Malaysian adults through competitions powered by BookDoc Activ app. KOSPEN@Activ will be part of the programme under KOSPEN and KOSPEN Plus as a value added initiative.

CURRENT CHALLENGE

2019 Year End Grand Prize

There will be 3 Main and 47 consolation prizes given out to the lucky winners based on raffle / lucky draw method, i.e. We will pool all virtual raffle tickets collected between April and December 2019, and draw the winners randomly. Everyone has a chance to win, start early so that you can collect more virtual raffle tickets. The more tickets you have, the more likely for you to win the Grand Prizes!

Top 1 Trophy + RM500 Petrol Card
Top 2 Trophy + RM300 Petrol Card
Top 3 Trophy + RM200 Petrol Card
Top 4-47 RM100 Petrol Card
*More raffle tickets collected, higher chance to win the prizes!

How to increase your chance of winning the Grand Prizes?

  1. Individual Virtual Challenges
    • Open 'Activ' page on BookDoc app, click on the trophy icon on bottom right
    • On the 'Challenges' page, click on the relevant virtual challenges under the Exclusive section
    • Click "JOIN CHALLENGEbefore the start date of each individual virtual challenge
    • Ensure you are logged into BookDoc app, and synced to a fitness app on 'Activ' page
    • Points system:
      Hit the milestone challenge= 2 raffle tickets
      Half of milestone challenge= 1 raffle tickets
      Join the challenge= 1 raffle tickets
  2. Group Challenges
    • Refer to "Current Challenge" section from time to time on this microsite
    • Ensure you are logged into BookDoc app, and synced to a fitness app on 'Activ' page

Participation and performing well at these challenges will entitle you additional virtual raffle tickets. In addition, your monthly tier achieved on BookDoc Activ will also give you additional virtual raffle tickets.

Monthly Tier Average Daily Steps (Each Month) Entitlement
Platinum/Gold 10,000 3 virtual raffle tickets
Silver 6,000 2 virtual raffle tickets
Bronze 3,000 1 virtual raffle tickets

⋅ Get 1 virtual raffle ticket by being active and collect some steps every month


Coming soon to MOH: Inter-Facility Challenge. Please stay tuned

RULES

General Terms and Conditions

  1. Competitions run on a regular basis and competition details will be updated accordingly on KOSPEN@Activ website.
  2. Participants must download, register and activate BookDoc. It is FREE on Google Play and App Store. Please refer here.
  3. Your activation code will be based on the facility your are in, please refer here.
  4. Competition can be categorized by group or individual depending on the rules.
  5. The competition timetable will be published on the KOSPEN@Activ website and updated accordingly.
  6. Leaderboard will be updated accordingly.
  7. Prizes or Trophies will be given out according to the challenge. (if applicable)
  8. The identity and place of work for the winners will be verified.
  9. The data of the number of steps of the winners will be analyzed, and any suspicious patterns or trends will be further investigated, pending verification.
  10. Cheaters will forfeit their future rights of winning any competition.

LEADERBOARD

*Average is calculated by dividing the total number of steps over 1/1/2020 - 14/1/2020 by 14 days (users who joined half way would effectively "lose" steps)

Group A: MOH Top Management


CURRENT RANKING NAME TITLE AVG. DAILY STEPS TIER
1YBRS. DR. ISMUNI BIN BOHARIPENGARAH KESIHATAN WP LABUAN 23,394 Gold/Platinum
2YBRS. PUAN SURAIYA BINTI SYED MOHAMEDPENGARAH PENDIDIKAN KESIHATAN 13,750 Gold/Platinum
3YBHG. DATO' SERI DR. CHEN CHAW MINKETUA SETIAUSAHA 12,641 Gold/Platinum
4YBRS. DR. HERIC CORRAY A/L SOLOMAN CORRAYPENGARAH HOSPITAL KUALA LUMPUR 11,623 Gold/Platinum
5YBRS. DR. PARAM JEETH SINGH A/L PAKAR SINGHPENGARAH KESIHATAN WP KUALA LUMPUR & PUTRAJAYA 11,368 Gold/Platinum

Group B: MOH Staffs


CURRENT RANKING NAME FACILITY POSITION AVG. DAILY STEPS TIER
1STONE ROSESBAHAGIAN KAWALAN PENYAKITPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN 78,447 Gold/Platinum
2ABDUL RAHMANHOSPITAL QUEEN ELIZABETH, KOTA KINABALUPEGAWAI TADBIR 78,158 Gold/Platinum
3NORZAHIDA ROSLIHOSPITAL PONTIANJURURAWAT MASYARAKAT 75,414 Gold/Platinum
4SHAHRIMAN KHAMISHOSPITAL ALOR GAJAHPEMBANTU PERAWATAN KESIHATAN 73,981 Gold/Platinum
5HERMIN KARNAILKK BRUASJURURAWAT 71,700 Gold/Platinum
6MOHD ADNAN ABDULLAHJKN PERLISPEMBANTU AWAM 59,147 Gold/Platinum
7MOHD FAZDLY INANHOSPITAL RAJA PERMAISURI BAINUN, IPOHPENOLONG PEGAWAI PERUBATAN 55,073 Gold/Platinum
8AZAH YAHAYAHOSPITAL KUALA LUMPURPEMBANTU OPERASI 50,803 Gold/Platinum
9AZMAN AHMADHOSPITAL RAJA PERMAISURI BAINUN, IPOHPEGAWAI PENERANGAN 45,200 Gold/Platinum
10ROHEMI ABUJKN PERLISPEGAWAI PERUBATAN 41,799 Gold/Platinum
11LAI JUN YUANHOSPITAL SULTANAH NORA ISMAIL, BATU PAHATPEGAWAI PERUBATAN 39,937 Gold/Platinum
12NABIL AFIF ZULKEFLIHOSPITAL SRI MANJUNGPENOLONG PEGAWAI TADBIR 38,856 Gold/Platinum
13ROSLIZA MDKK CHEMORJURURAWAT 37,364 Gold/Platinum
14SHAM NIZAMKOLEJ KEJURURAWATAN KUANTANPEMBANTU TADBIR PENGKERANIAN/OPERASI 36,826 Gold/Platinum
15WAN MAZLLZAMJKN PERLISPEMBANTU TADBIR PENGKERANIAN/OPERASI 35,744 Gold/Platinum
16ERNITA KARIMKK TAMPINPEGAWAI PERUBATAN 35,667 Gold/Platinum
17JAMES LEONGHOSPITAL DUCHESS OF KENT, SANDAKANJURUTERA 35,337 Gold/Platinum
18SYLVESTER YEEPKD SERIANPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN 34,859 Gold/Platinum
19NOR ASIKINJKN PERLISPEMBANTU TADBIR PENGKERANIAN/OPERASI 34,024 Gold/Platinum
20SAFRI ISMAILHOSPITAL KEPALA BATASPEMBANTU TADBIR PENGKERANIAN/OPERASI 33,657 Gold/Platinum
21KU SAFIZAHJKN PERLISPENOLONG PEGAWAI TEKNOLOGI MAKANAN 31,104 Gold/Platinum
22DEWIE JOSHUAHOSPITAL SIBUJURURAWAT 30,536 Gold/Platinum
23HASMUNY OSMATJKN PERLISPEGAWAI PENERANGAN 30,056 Gold/Platinum
24FADZLI OTHMANHOSPITAL TUANKU FAUZIAHPEMBANTU PERAWATAN KESIHATAN 28,801 Gold/Platinum
25WEI XI TANHOSPITAL SULTANAH AMINAH, JOHOR BAHRUPEGAWAI PERGIGIAN 27,341 Gold/Platinum
26KS KORKOLEJ KEJURURAWATAN KUANTANPENGAJAR 26,491 Gold/Platinum
27SIM CHOW SINGPUSAT JANTUNG SARAWAKPENOLONG PEGAWAI PERUBATAN 26,441 Gold/Platinum
28NURHAYATI JAMALUDINBAHAGIAN PERANCANGANPEGAWAI PERUBATAN 25,101 Gold/Platinum
29AZMI KASIMHOSPITAL KUALA LUMPURPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN 25,035 Gold/Platinum
30AZIF AMATJKN WP LABUANPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN 24,847 Gold/Platinum
31SESSHOMARUJACK MAHAMAD SHAFIQKK BESERIPEGAWAI PERUBATAN 24,839 Gold/Platinum
32ABDUL QAYYUMHOSPITAL KUALA LIPISPEGAWAI FARMASI 24,522 Gold/Platinum
33ROSLI LAIMANJKN WP LABUANPENOLONG PEGAWAI PERUBATAN 23,991 Gold/Platinum
34NOOR ASYIKIN SUAIDIHOSPITAL SUNGAI BULOHPEGAWAI SAINS 23,242 Gold/Platinum
35ZULKAINI KENYJKN WP KUALA LUMPUR & PUTRAJAYAPEMANDU KENDERAAN 23,225 Gold/Platinum
36NORAINI HJ MAHMUDINSTITUT PERUBATAN RESPIRATORIPEMBANTU PERAWATAN KESIHATAN 23,217 Gold/Platinum
37NAZLEE MOHD ZINJKN WP KUALA LUMPUR & PUTRAJAYAPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN 23,081 Gold/Platinum
38AMIT SITI AISAHHOSPITAL BEAUFORTJURURAWAT MASYARAKAT 22,862 Gold/Platinum
39STEPHANIE RIJENKK PUTRAJAYA PRESINT 9JURURAWAT MASYARAKAT 22,698 Gold/Platinum
40NURUL HUDA ISHAHARHOSPITAL TUANKU FAUZIAHJURURAWAT 22,608 Gold/Platinum
41SYAHIDAH ZULKAFLIHOSPITAL SRI MANJUNGPEGAWAI FARMASI 22,494 Gold/Platinum
42ELLAPPA GHANTHANHOSPITAL TENGKU AMPUAN RAHIMAHPEGAWAI PERUBATAN 22,428 Gold/Platinum
43MOHD AZAHAKK MARANGPEMBANTU AWAM 22,365 Gold/Platinum
44SUZANAH ABDUL SUKURHOSPITAL KUNAKPEMBANTU PERAWATAN KESIHATAN 22,180 Gold/Platinum
45NUR BAITIJKN PERLISPEGAWAI TEKNOLOGI MAKANAN 21,711 Gold/Platinum
46ERIC KANGHOSPITAL PULAU PINANGJURUPULIH PERUBATAN 21,388 Gold/Platinum
47EMMELINE STANISLAUSHOSPITAL QUEEN ELIZABETH, KOTA KINABALUPEMBANTU TADBIR PENGKERANIAN/OPERASI 21,363 Gold/Platinum
48EXCELLENT DE BONNYHOSPITAL QUEEN ELIZABETH, KOTA KINABALUPEMBANTU PERAWATAN KESIHATAN 20,924 Gold/Platinum
49ASNAWI SAIDINKK NABAWANPEGAWAI PERUBATAN 20,766 Gold/Platinum
50MORI HILLARY GUYYANGHOSPITAL SIBUJURURAWAT 20,395 Gold/Platinum
51WONG TOH CHIENHOSPITAL SULTAN ISMAIL, PANDANJURUTERAPI PERGIGIAN 20,304 Gold/Platinum
52NORAIDAH MOHAMADJKN PERLISPENOLONG PEGAWAI TEKNOLOGI MAKANAN 20,229 Gold/Platinum
53ESTHER HORHOSPITAL TAIPINGPEGAWAI PERUBATAN 20,143 Gold/Platinum
54NORASIBI MOHD RAMLEHOSPITAL KUALA LUMPURJURURAWAT MASYARAKAT 20,126 Gold/Platinum
55KHAIRUL ANUAR KARKK PUTRAJAYA PRESINT 9PEGAWAI PERUBATAN 20,115 Gold/Platinum
56JELFERY EMILIANUSHOSPITAL TAWAUPEGAWAI SAINS 20,018 Gold/Platinum
57CHICHA ELLINOEKK CHANGKAT KRUINGJURUTEKNOLOGI MAKMAL PERUBATAN 19,984 Gold/Platinum
58ROMMY RAMLEEHOSPITAL MESRA BUKIT PADANGPEGAWAI PEMULIHAN PERUBATAN 19,855 Gold/Platinum
59SIN LIANINSTITUT KANSER NEGARAJURURAWAT 19,720 Gold/Platinum
60KHYE TEE LAUJKN JOHORPEGAWAI FARMASI 19,618 Gold/Platinum
61AMARJIT KAUR SINGHHOSPITAL KUALA LUMPURJURURAWAT 19,270 Gold/Platinum
62SHAMESH BASKARANHOSPITAL PULAU PINANGPEGAWAI PERUBATAN 19,208 Gold/Platinum
63ZULKIFLI ABDUL SARIFLEMBAGA PEMBANTU PERUBATANPENOLONG PEGAWAI PERUBATAN 19,128 Gold/Platinum
64AU YITMOYHOSPITAL RAJA PERMAISURI BAINUN, IPOHJURURAWAT 19,040 Gold/Platinum
65EVELYN NAKK BANDAR JERANTUTPEGAWAI FARMASI 18,961 Gold/Platinum
66CHUA YEE MINHOSPITAL PAKAR SULTANAH FATIMAH, MUARPEGAWAI FARMASI 18,936 Gold/Platinum
67TAN YIK PINGHOSPITAL SULTAN ABDUL HALIM, SUNGAI PETANIPEGAWAI PERUBATAN 18,829 Gold/Platinum
68CUBBY CHOMELKK TEBRAUPEMBANTU PERAWATAN KESIHATAN 18,811 Gold/Platinum
69UMI KALSOM MOHD LATIFHOSPITAL SULTAN HAJI AHMAD SHAH, TEMERLOHJURURAWAT 18,790 Gold/Platinum
70ADRIEL SHANEKK PUTRAJAYA PRESINT 14PENOLONG PEGAWAI PERUBATAN 18,728 Gold/Platinum
71PHI CIEN PIM JOJKN PERLISPENOLONG PEGAWAI TEKNOLOGI MAKANAN 18,715 Gold/Platinum
72TENGKU AMIRUL KAMALKK KAMPUNG RAHMATPEGAWAI FARMASI 18,606 Gold/Platinum
73FAZIL AWANGHOSPITAL TUANKU FAUZIAHPENOLONG PEGAWAI PERUBATAN 18,517 Gold/Platinum
74KYLO RENHOSPITAL SIBUPENOLONG PEGAWAI PERUBATAN 18,427 Gold/Platinum
75NUR HAMIZAH MOHD YUSOFHOSPITAL BEAUFORTPEGAWAI PERUBATAN 18,362 Gold/Platinum
76SEAN KWONGHOSPITAL KUALA LIPISPEGAWAI FARMASI 18,321 Gold/Platinum
77ZAITON SALLEHKK BRUASJURURAWAT 18,278 Gold/Platinum
78MAYSARAH MASWANDIJKN PERLISPENOLONG PEGAWAI TEKNOLOGI MAKANAN 18,251 Gold/Platinum
79CORDILA TOMENGHOSPITAL SIBUJURURAWAT 18,004 Gold/Platinum
80MOHD FAIRRUS ABD LATIFHOSPITAL BENTONGPEMANDU KENDERAAN 17,930 Gold/Platinum
81SUHAIDA JAAFARHOSPITAL CHANGKAT MELINTANGJURURAWAT 17,860 Gold/Platinum
82KHAIRUL ANUAR HASHIMHOSPITAL TUANKU FAUZIAHPEGAWAI PERUBATAN 17,845 Gold/Platinum
83SHUET CHING NEONGHOSPITAL SEBERANG JAYAPEGAWAI PERUBATAN 17,837 Gold/Platinum
84DIANA JUSOHHOSPITAL KEMAMANPENOLONG PEGAWAI TEKNOLOGI MAKLUMAT 17,794 Gold/Platinum
85ROSLAINI HAMZAHHOSPITAL WANITA DAN KANAK-KANAK KUALA LUMPUR (HWKKL)JURURAWAT 17,715 Gold/Platinum
86NOOR RISAH BT HASHIM HASHIMHOSPITAL TUANKU FAUZIAHJURURAWAT 17,541 Gold/Platinum
87CHENG TANHOSPITAL KUALA LUMPURPEGAWAI PERUBATAN 17,538 Gold/Platinum
88RUHAIZAD DAUDHOSPITAL KOTA TINGGIPENOLONG PEGAWAI TEKNOLOGI MAKLUMAT 17,463 Gold/Platinum
89CHRISTINA MHOSPITAL QUEEN ELIZABETH, KOTA KINABALUPEGAWAI PERUBATAN 17,459 Gold/Platinum
90LEE SHHOSPITAL BENTONGPEGAWAI FARMASI 17,400 Gold/Platinum
91ZAINAL ABIDIN ABU BAKARPKD PUTRAJAYAPEGAWAI PERUBATAN 17,178 Gold/Platinum
92ANG YONG HAUHOSPITAL KUALA LUMPURPEGAWAI PERUBATAN 17,140 Gold/Platinum
93EPOLL LILYHOSPITAL TAIPINGPEGAWAI FARMASI 17,120 Gold/Platinum
94ZULKARNAIN RAMLIHOSPITAL KUALA LUMPURPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN 17,037 Gold/Platinum
95FADZRUL ABBASHOSPITAL SLIM RIVERPEGAWAI PERUBATAN 16,994 Gold/Platinum
96PRABA DHANARAJHOSPITAL KUDATPEGAWAI PERUBATAN 16,991 Gold/Platinum
97ZHAFIRIN ISMAILPUSAT JANTUNG SARAWAKPEGAWAI PERUBATAN 16,949 Gold/Platinum
98NINI YANAKK TANJUNG BIJATPEGAWAI PERUBATAN 16,938 Gold/Platinum
99RAFIDAH AZIZJKN WP LABUANPEMBANTU TADBIR PENGKERANIAN/OPERASI 16,862 Gold/Platinum
100KAMILAH MOHD ALWAIINSTITUT PERUBATAN RESPIRATORIPENYELIA ASRAMA 16,839 Gold/Platinum

PAST WINNERS

December 2018

NO NAME FACILITY POSITION
1Leong Yuen ChinHOSPITAL SULTANAH BAHIYAHPegawai Perubatan
2Mohd KhusairiKK PALONG 7&8(FELDA)Penolong Pegawai Perubatan
3husairi yaakobHOSPITAL LANGKAWIPemandu Kenderaan
4Shahril RazzaHOSPITAL TAPAHPembantu Perawatan Kesihatan
5Peng Fai TanHOSPITAL JERANTUTLain-Lain
6Joannes George DianHOSPITAL MIRIPegawai Perubatan
7Jula HazlaHOSPITAL GUA MUSANGPembantu Tadbir (Kewangan)
8Ahmad Hazri IlyasKK LUBUK BUNTARPegawai Perubatan
9ASLINAWATI JEFFRY DINHOSPITAL KUDATPembantu Tadbir (Kewangan)
10ABDULMALIK BIN ETAYI KANDI HASSAN SAHIB MalikPKB MIRIPembantu Awam
11Nik Mohd Amiruddeen Nik PakheruddinHOSPITAL KUALA LUMPURPegawai Sains
12Yew Cang Yong JeevanPKD TIMUR LAUTPembantu Kesihatan Awam
13Muhamad Aiman Iqram Ab AzizHOSPITAL KUALA LUMPURJururawat
14Syakimah IsmailBAHAGIAN PENDIDIKAN KESIHATANPegawai Teknologi Maklumat
15Norsyahida MuinBAHAGIAN PENDIDIKAN KESIHATANPenolong Pegawai Teknologi Maklumat
16Ariffin GhafarHOSPITAL SHAH ALAMPenolong Pegawai Perubatan
17Jamilah SaidalviPKD JOHOR BAHRUPegawai Perubatan
18Aisah YassinHOSPITAL SULTAN HAJI AHMAD SHAH, TEMERLOHPenolong Pegawai Perubatan
19sarinah matjinHOSPITAL WANITA DAN KANAK-KANAK, LIKASJuruteknologi Makmal Perubatan
20Nadiah ShaharuddinHOSPITAL SERIANPegawai Farmasi

ACTIVATION CODE

Having trouble locating your activation code? Click here for the full list.

USER GUIDE

(Existing BookDoc user can skip these steps and proceed to activate your KOSPEN@Activ programme)

STEP 1

Download BookDoc app for FREE from App Store or Google Play

STEP 2

Click Join Now for new user to register or Sign In for existing user

Activate Your KOSPEN@Activ Premium Programme

(Make sure you have the latest version of BookDoc app!)

STEP 1

Click on the Activate Now
Look for "Are you in our premium programme? Activate now." at the bottom of the Home screen

STEP 2

Activate your Activation Code, IC Number and Position

STEP 3

Click on the Activ button in the Home screen

STEP 4

Sync to your respective fitness tracker device:

iPhoneApple Health
SamsungSamsung Health
Other AndroidGoogle Fit*

* for Google Fit user, please use the account associated with Google Fit. View steps here.

Existing user can use your current BookDoc account and just activate your KOSPEN@Activ Activation Code

What Should I Do If I Relocate To Another MOH Facility?

Deactivate and re-activate your new Facility Code

  • MENU
  • SETTING
  • PREMIUM PROGRAMME
  • DEACTIVATE
  • ENTER NEW FACILITY CODE

VIDEO

How To Register & Activate

How To Sync Your Fitness Device

How To Claim & Redeem Your Rewards

Full User Guide

COMPATIBLE DEVICES & APPS

Apple Health
Samsung Health
Google Fit*
Mi Fit*
Fitbit
Garmin
*For Mi Fit user, you may refer to the user guide (iOS | Android) for the steps. Do contact our technical support team if you need further assistance.
* for Google Fit user, please use the account associated with Google Fit. View steps here.

JOINING BOOKDOC Activ UNDER KOSPEN@Activ PROGRAMME

What do I need before using BookDoc Activ?

You just need a valid phone number, valid email address or Facebook account, a compatible smart phone, and a compatible device or a mobile app that can track your steps.

Compatible Device or Mobile App that can track your steps:

Device/App Description Additional Requirements
Wearable Fitness Devices Fitbit, Garmin, Mi Fit App Ensure their software requirements are compatible to your smartphone.
Fitness App (downloadable for free) Health (Apple), Samsung Health (Samsung), Google Fit (Other Android). Your smart phone must come with motion-tracking sensor.
Compatible Smart Phones:
Type Operating System
iPhone (Apple) iOS 8 or later
Android Android 4.4 or later

How do I join BookDoc Activ?

Download "BookDoc" for FREE on the App Store or Google Play. Click the "Activ" button in BookDoc App and follow the instructions to set up BookDoc Activ.

What should I do if I forgot my password, sign in detail and wish to amend my profile?

Please contact us by email at kospenactiv@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm)..

Why do I need to verify phone number?

Verifying phone number allows you to view the rewards and activate BookDoc notifications. We will be able to contact you as well if you face any technical issues.

I'm concerned about my privacy. What is the information that BookDoc collect while tracking my steps?

You may refer to our privacy policy.

How do I participate in KOSPEN@Activ Programme?

All MOH staff are entitled to participate in this programme. Click Rules to learn more.

How do I activate my KOSPEN@Activ?

After sign in, activate your Premium Programme by entering your Activation Code (Facility Code).

How do I get the Activation code?

Activation code is based on the facility that you work at. You may check here.

Why I am still unable to activate KOSPEN@Activ programme after I entered the Activation Code, IC Number and Position?

Please ensure your Activation Code, IC Number and Position are entered correctly. If you're still facing the difficulties, please contact us by email at kospenactiv@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

I have relocated to another MOH facility. Do I need to update my profile?

Yes. Please deactivate your previous Activation Code and enter the new code (based on your latest facility you're in). Please refer to User Guide.

How do I know that I have enrolled in a particular competition?

The competition runs on a regular basis and details will be updated accordingly on KOSPEN@Activ website. Make sure you have activated your Activation Code.

SYNC YOUR DEVICE

Do I have to open BookDoc app all the time?

No. As long as you don't sign out, your device will automatically sync with BookDoc Activ. If you signed out, complete information may not be captured to determine the membership tiers and BookDoc Activ Points.

My number of steps does not sync with BookDoc Activ. What can I do?

Please make sure you have a compatible smart phone and a compatible device or mobile app. If it still doesn't work, please contact us by email at care@bookdoc.com or call us at 1300 882 362 (Mon-Fri: 9am-6pm).

How much battery life does BookDoc Activ consume?

Minimal because we don't require you to turn on BookDoc App all the time. You just need to make sure that you are signed in your account.

What should I do if I have been signed out from the account?

Please click on menu bar on top left and click "Sign In", enter your email address with password followed by clicking "Sign In" or click "Sign In with Facebook". You'll not be required to enter all the information again.

Does BookDoc Activ consume my data plan?

Minimal because we don't transmit real-time data.

The steps data will continue to capture if I don't turn on mobile data or in oversea?

For Tracker App like Samsung Health/Google Fit/Apple Health, they function even at an offline mode to capture the steps data. However, you'll still need minimum data/internet/wifi for the steps data transmission from Tracker App to BookDoc App.

Why does BookDoc Activ still show '0' steps after I have synced with a fitness app/tracker?

For Apple Health: Each time when you open BookDoc app, the syncing animation will appear next to the Activ button on the landing page. Please ensure that you allow the syncing animation to finish before you close the app. Otherwise, due to security reasons on iPhone the app might not fully capture all your steps data.

For Google Fit: Sometimes there is a delay in the transmission of data from Google Fit to BookDoc app. Nonetheless, the sync is continuous and therefore the full steps data will be transmitted after some time.

For fitness trackers: e.g. Fitbit or Garmin, please remember to turn on Bluetooth on your phone so that the steps data on your fitness tracker can be transmitted to its respective app. Should you require any assistance, please contact us at kospenactiv@bookdoc.com or 1300-88-2362 (Mon-Fri: 9am- 6pm).

MEMBERSHIP TIERS & BOOKDOC Activ POINTS

How do I earn BookDoc Activ Points?

You can earn BookDoc Activ Points when your movement (number of steps) is measured by a compatible device or mobile app and sync with BookDoc Activ.

What is BookDoc Activ Membership Tiers?

Membership Tiers Average Daily Steps in a month
Platinum 10,000 for 3 consecutive months
Gold 10,000
Silver 6,000
Bronze 3,000

How do I achieve and maintain Platinum Tier?

In order to achieve Platinum Tier, you will need to maintain Gold Tier for 3 consecutive months whereby to achieve Gold Tier you need to maintain Average Daily Steps of at least 10,000 for the month.

For example, if you achieve Gold Tier for Month 1 & 2, by Month 3 if you can still maintain 10,000 Average Daily Steps, you will unlock the Platinum Tier by the end of Month 3.

To maintain the Platinum Tier, you will also need to maintain the 10,000 Average Daily Steps every subsequent months. If somehow you only achieve 7,000 Average Daily Steps on a particular month, your Tier will then become Silver. Subsequently you will need to go through the cycle of 3 consecutive months of Gold Tier again before unlocking Platinum.

BOOKDOC Activ REWARDS

What are the Rewards that I get to enjoy under BookDoc Activ?

Please refer to our list of Reward Partners for further details. You will enjoy the rewards based on the membership tiers (on the condition that you have achieve minimum target in our app).

When can I claim the rewards?

You will receive notification on the 1st day of the month with information of your achieved tier (based on previous month's average daily steps). You may claim the rewards that you wish before the 7th of the calendar month and have 30 days to utilize the rewards at physical or online store.

What happen if I miss the claiming cycle for the reward?

Please try again for next months as the Reward Claim cycle is repeating every month.

What should I do if I unable redeem the Reward?

Please contact us by email to kospenactiv@bookdoc.com or call us at 1300 882 362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm)

BOOKDOC FEATURES

Instead of Activ, what other benefits that I can get from this programme?

This competition is mainly for Activ platform that are open to all MOH staff. There are two others platform that you can use from BookDoc.

Firstly, BookDoc Search & Book helps users to find and book nearby healthcare professionals anywhere. The Search & Book feature integrates seamlessly with navigation, transport, booking accommodation service and recommended restaurants and attractions for a hassle free and enjoyable experience to healthcare appointments.

Secondly, you can use our Health Info to get latest health knowledge updated by MIMS.