MOH's Pedometer


Total Participants: 124,935
* Data as of 14th May 2020

ABOUT

ABOUT BOOKDOC ACTIV

Sync your fitness tracker with BookDoc Activ, and begin your rewarding journey for being Activ! Your average daily number of steps at the end of every month will become your Reward level: Bronze, Silver, Gold & Platinum, where exciting deals await. The higher the Reward level, the better the deals and the greater the number of lifestyle verticals which you could take advantage of.

Check out the comprehensive list of Reward partners and the countries where you could enjoy the benefits. It includes participating outlets under food & beverages, grocery shopping, gym & fitness, clothing & apparel, health & wellness appliance, transport and many more.

Go Activ, Get Rewards!

Available at App Store and Google Play.

KOSPEN@Activ

A new initiative by MOH in collaboration with BookDoc Activ. It aims to increase the level of physical activities amongst Malaysian adults through competitions powered by BookDoc Activ app. KOSPEN@Activ will be part of the programme under KOSPEN and KOSPEN Plus as a value added initiative.

CURRENT CHALLENGE

2019 Year End Grand Prize

There will be 3 Main and 47 consolation prizes given out to the lucky winners based on raffle / lucky draw method, i.e. We will pool all virtual raffle tickets collected between April and December 2019, and draw the winners randomly. Everyone has a chance to win, start early so that you can collect more virtual raffle tickets. The more tickets you have, the more likely for you to win the Grand Prizes!

Top 1 Trophy + RM500 Petrol Card
Top 2 Trophy + RM300 Petrol Card
Top 3 Trophy + RM200 Petrol Card
Top 4-47 RM100 Petrol Card
*More raffle tickets collected, higher chance to win the prizes!

How to increase your chance of winning the Grand Prizes?

  1. Individual Virtual Challenges
    • Open 'Activ' page on BookDoc app, click on the trophy icon on bottom right
    • On the 'Challenges' page, click on the relevant virtual challenges under the Exclusive section
    • Click "JOIN CHALLENGEbefore the start date of each individual virtual challenge
    • Ensure you are logged into BookDoc app, and synced to a fitness app on 'Activ' page
    • Points system:
      Hit the milestone challenge= 2 raffle tickets
      Half of milestone challenge= 1 raffle tickets
      Join the challenge= 1 raffle tickets
  2. Group Challenges
    • Refer to "Current Challenge" section from time to time on this microsite
    • Ensure you are logged into BookDoc app, and synced to a fitness app on 'Activ' page

Participation and performing well at these challenges will entitle you additional virtual raffle tickets. In addition, your monthly tier achieved on BookDoc Activ will also give you additional virtual raffle tickets.

Monthly Tier Average Daily Steps (Each Month) Entitlement
Platinum/Gold 10,000 3 virtual raffle tickets
Silver 6,000 2 virtual raffle tickets
Bronze 3,000 1 virtual raffle tickets

⋅ Get 1 virtual raffle ticket by being active and collect some steps every month


Coming soon to MOH: Inter-Facility Challenge. Please stay tuned

RULES

General Terms and Conditions

  1. Competitions run on a regular basis and competition details will be updated accordingly on KOSPEN@Activ website.
  2. Participants must download, register and activate BookDoc. It is FREE on Google Play and App Store. Please refer here.
  3. Your activation code will be based on the facility your are in, please refer here.
  4. Competition can be categorized by group or individual depending on the rules.
  5. The competition timetable will be published on the KOSPEN@Activ website and updated accordingly.
  6. Leaderboard will be updated accordingly.
  7. Prizes or Trophies will be given out according to the challenge. (if applicable)
  8. The identity and place of work for the winners will be verified.
  9. The data of the number of steps of the winners will be analyzed, and any suspicious patterns or trends will be further investigated, pending verification.
  10. Cheaters will forfeit their future rights of winning any competition.

LEADERBOARD

*Average is calculated by dividing the total number of steps over 1/5/2020 - 14/5/2020 by 14 days (users who joined half way would effectively "lose" steps)

Group A: MOH Top Management


CURRENT RANKING NAME TITLE AVG. DAILY STEPS TIER
1ISMUNI BOHARIPENGARAH KESIHATAN WP LABUAN15,767Gold/Platinum
2SURAIYA SYED MOHAMEDPENGARAH PENDIDIKAN KESIHATAN13,237Gold/Platinum
3CHEN CHAWKETUA SETIAUSAHA12,323Gold/Platinum
4HERIC CORRAYPENGARAH HOSPITAL KUALA LUMPUR9,708Silver
5PARAM SINGHPENGARAH KESIHATAN WP KUALA LUMPUR & PUTRAJAYA8,545Silver

Group B: MOH Staffs


CURRENT RANKING NAME FACILITY POSITION AVG. DAILY STEPS TIER
1AMIR NASRINHOSPITAL SLIM RIVERPENOLONG PEGAWAI PERUBATAN62,408Gold/Platinum
2JURIAWATI MAT NAYANHOSPITAL SLIM RIVERJURURAWAT61,573Gold/Platinum
3ASNAWI SAIDINKK NABAWANPEGAWAI PERUBATAN55,026Gold/Platinum
4AZAH YAHAYAHOSPITAL KUALA LUMPURPEMBANTU OPERASI54,615Gold/Platinum
5HERMIN KARNAILKK BRUASJURURAWAT51,360Gold/Platinum
6AZMAN AHMADHOSPITAL RAJA PERMAISURI BAINUN, IPOHPEGAWAI PENERANGAN43,766Gold/Platinum
7CHONG CHEANHOSPITAL KUALA LUMPURPEGAWAI DIETETIK40,721Gold/Platinum
8LAI JUN YUANHOSPITAL SULTANAH NORA ISMAIL, BATU PAHATPEGAWAI PERUBATAN38,984Gold/Platinum
9MOHAMAD MUDANORANINSTITUT PENYELIDIKAN SISTEM KESIHATANPEGAWAI PENERANGAN36,758Gold/Platinum
10YUAN HSUN JONGPUSAT JANTUNG SARAWAKPEGAWAI PERUBATAN32,935Gold/Platinum
11STEPHANIE RIJENKK PUTRAJAYA PRESINT 9JURURAWAT MASYARAKAT32,376Gold/Platinum
12SC WONGKOLEJ SAINS KESIHATAN BERSEKUTU KUCHINGPENGAJAR31,282Gold/Platinum
13ROHEMI ABUJKN PERLISPEGAWAI PERUBATAN30,825Gold/Platinum
14DOMINIC SARIO JIWINHOSPITAL QUEEN ELIZABETH, KOTA KINABALUPENOLONG PEGAWAI TADBIR30,444Gold/Platinum
15MOHD FAZDLY INANHOSPITAL RAJA PERMAISURI BAINUN, IPOHPENOLONG PEGAWAI PERUBATAN29,911Gold/Platinum
16TAY YENHOSPITAL KUALA LUMPURPEGAWAI FARMASI29,036Gold/Platinum
17SIN LIANINSTITUT KANSER NEGARAJURURAWAT28,796Gold/Platinum
18SIM CHOW SINGPUSAT JANTUNG SARAWAKPENOLONG PEGAWAI PERUBATAN28,176Gold/Platinum
19SHAIFUL OTHMANHOSPITAL ROMPINLAIN-LAIN28,162Gold/Platinum
20ERNITA KARIMKK TAMPINPEGAWAI PERUBATAN27,591Gold/Platinum
21MOHD FARISBAHAGIAN AMALAN PERUBATANPENOLONG PEGAWAI PERUBATAN25,704Gold/Platinum
22NOOR ASYIKIN SUAIDIHOSPITAL SUNGAI BULOHPEGAWAI SAINS25,422Gold/Platinum
23MOHD ANUARPKD PONTIANPEMBANTU KESIHATAN AWAM25,201Gold/Platinum
24SITI NURJUSTIE KHALISHAHBAHAGIAN AMALAN PERUBATANPEMBANTU TADBIR (KEWANGAN)24,935Gold/Platinum
25LAY HOOK KAMKK GREENTOWNPEGAWAI FARMASI24,764Gold/Platinum
26CHUA YEE MINHOSPITAL PAKAR SULTANAH FATIMAH, MUARPEGAWAI FARMASI23,294Gold/Platinum
27WAN MAZLLZAMJKN PERLISPEMBANTU TADBIR PENGKERANIAN/OPERASI23,224Gold/Platinum
28NOR ASIKINJKN PERLISPEMBANTU TADBIR PENGKERANIAN/OPERASI23,165Gold/Platinum
29CHRISTINE KAEANHOSPITAL AMPANGPEGAWAI FARMASI23,140Gold/Platinum
30SUZANAH ABDUL SUKURHOSPITAL KUNAKPEMBANTU PERAWATAN KESIHATAN22,944Gold/Platinum
31SHUET CHING NEONGHOSPITAL SEBERANG JAYAPEGAWAI PERUBATAN22,775Gold/Platinum
32LEE SHHOSPITAL BENTONGPEGAWAI FARMASI22,305Gold/Platinum
33ADRIEL SHANEKK PUTRAJAYA PRESINT 14PENOLONG PEGAWAI PERUBATAN21,889Gold/Platinum
34JESSEL JERICHOKLINIK PERGIGIAN KENINGAUPEGAWAI PERGIGIAN21,797Gold/Platinum
35MOHD FIRDAUSPKD HULU TERENGGANUPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN21,660Gold/Platinum
36SYAKIMAH ISMAILBAHAGIAN PENDIDIKAN KESIHATANPEGAWAI TEKNOLOGI MAKLUMAT21,335Gold/Platinum
37NAZLEE MOHD ZINJKN WP KUALA LUMPUR & PUTRAJAYAPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN20,964Gold/Platinum
38JIA HUEY WEEPKD MARANGPEGAWAI PERGIGIAN20,875Gold/Platinum
39KZ GANBAHAGIAN REGULATORI FARMASI NEGARAPEGAWAI FARMASI20,660Gold/Platinum
40NASIR NAZRIHOSPITAL SLIM RIVERPENOLONG PEGAWAI PERUBATAN20,598Gold/Platinum
41SHAHRIMAN KHAMISHOSPITAL ALOR GAJAHPEMBANTU PERAWATAN KESIHATAN20,272Gold/Platinum
42AYAN ARJUNANPKD TAMPINPENOLONG PEGAWAI PERUBATAN19,928Gold/Platinum
43EVO DOTHOSPITAL KEMAMANJURUPULIH PERUBATAN19,703Gold/Platinum
44TAN YIK PINGHOSPITAL SULTAN ABDUL HALIM, SUNGAI PETANIPEGAWAI PERUBATAN19,548Gold/Platinum
45MOHD FIRDAUS MOHD SAPUANHOSPITAL SLIM RIVERPENOLONG PEGAWAI PERUBATAN19,230Gold/Platinum
46PHI CIEN PIM JOJKN PERLISPENOLONG PEGAWAI TEKNOLOGI MAKANAN19,081Gold/Platinum
47NURUL HUDA ISHAHARHOSPITAL TUANKU FAUZIAHJURURAWAT19,072Gold/Platinum
48MOHD ADNAN ABDULLAHJKN PERLISPEMBANTU AWAM19,064Gold/Platinum
49MOHD AZAHAKK MARANGPEMBANTU AWAM18,669Gold/Platinum
50CHICHA ELLINOEKK CHANGKAT KRUINGJURUTEKNOLOGI MAKMAL PERUBATAN18,361Gold/Platinum
51NORAINI HJ MAHMUDINSTITUT PERUBATAN RESPIRATORIPEMBANTU PERAWATAN KESIHATAN18,345Gold/Platinum
52TELESPHORUS GATIUNHOSPITAL TUANKU FAUZIAHJURUTEKNOLOGI MAKMAL PERUBATAN17,748Gold/Platinum
53AHMAD REZAN MOHAMADJKN TERENGGANUPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN17,560Gold/Platinum
54PRABA DHANARAJHOSPITAL KUDATPEGAWAI PERUBATAN17,385Gold/Platinum
55EVELYN NAKK BANDAR JERANTUTPEGAWAI FARMASI17,234Gold/Platinum
56NORZAIDAH MOHAMMAD NORBAHAGIAN PENGURUSAN MAKLUMATPEGAWAI TEKNOLOGI MAKLUMAT17,194Gold/Platinum
57MUHAMMAD HELMIHOSPITAL KUALA KANGSARPEMBANTU PERAWATAN KESIHATAN17,144Gold/Platinum
58MOHAMMAD ANWAR HAUHOSPITAL RAJA PEREMPUAN ZAINAB II, KOTA BHARUPEGAWAI PERUBATAN17,050Gold/Platinum
59AHMAD ZUNAWANIS HASHIMHOSPITAL KUALA LIPISPEGAWAI PERUBATAN17,039Gold/Platinum
60MIJUN AMIRHOSPITAL SULTANAH AMINAH, JOHOR BAHRUPEGAWAI PENERANGAN16,999Gold/Platinum
61MOHD HAPIZI CHE HASSANHOSPITAL KUALA LUMPURPENOLONG PEGAWAI PERUBATAN16,867Gold/Platinum
62MOHD ELIAS AHMADHOSPITAL ALOR GAJAHPEMBANTU PERAWATAN KESIHATAN16,584Gold/Platinum
63HENRY PUTERAJKN WP KUALA LUMPUR & PUTRAJAYAPEMANDU KENDERAAN16,374Gold/Platinum
64AHMAD TAJUDDINKK KIJALPEMBANTU KESIHATAN AWAM16,162Gold/Platinum
65AMARJIT KAUR SINGHHOSPITAL KUALA LUMPURJURURAWAT16,059Gold/Platinum
66MOHD FAIRRUS ABD LATIFHOSPITAL BENTONGPEMANDU KENDERAAN16,016Gold/Platinum
67ESTHER HORHOSPITAL TAIPINGPEGAWAI PERUBATAN15,874Gold/Platinum
68NURULHUDA JAAFARHOSPITAL KOTA TINGGIJURUTEKNOLOGI MAKMAL PERUBATAN15,811Gold/Platinum
69SESSHOMARUJACK MAHAMAD SHAFIQKK BESERIPEGAWAI PERUBATAN15,653Gold/Platinum
70AMIT SITI AISAHHOSPITAL BEAUFORTJURURAWAT MASYARAKAT15,481Gold/Platinum
71YIELIN LEWHOSPITAL SULTAN HAJI AHMAD SHAH, TEMERLOHPEGAWAI FARMASI15,394Gold/Platinum
72CHUNG SING HANHOSPITAL SULTAN HAJI AHMAD SHAH, TEMERLOHPEGAWAI PERUBATAN15,355Gold/Platinum
73KHAIRUL ANUAR HASHIMHOSPITAL TUANKU FAUZIAHPEGAWAI PERUBATAN15,310Gold/Platinum
74WAK DINPKD KUALA SELANGORPEMBANTU AWAM15,069Gold/Platinum
75FADZRUL ABBASHOSPITAL SLIM RIVERPEGAWAI PERUBATAN15,063Gold/Platinum
76MERVYN ONGKK SEMENYIHPEGAWAI PERUBATAN14,976Gold/Platinum
77NORZATULSYIMA NASIRUDINHOSPITAL MIRIPEGAWAI PERUBATAN14,898Gold/Platinum
78ERNYWATI ABUHOSPITAL KOTA TINGGILAIN-LAIN14,895Gold/Platinum
79JOHN KONG JIAN PEIKK BINTULUPEGAWAI DIETETIK14,733Gold/Platinum
80RAQIB BASIRANHOSPITAL MERSINGPEGAWAI PERGIGIAN14,676Gold/Platinum
81ROSLI LAIMANJKN WP LABUANPENOLONG PEGAWAI PERUBATAN14,552Gold/Platinum
82ISA ABDULLAHHOSPITAL UMUM SARAWAK, KUCHINGPENGAJAR14,435Gold/Platinum
83KEN SENGHOSPITAL TUANKU FAUZIAHPEGAWAI PERUBATAN14,387Gold/Platinum
84AZROLISHAM ZULHOSPITAL KUALA LUMPURPENOLONG PEGAWAI PERUBATAN14,301Gold/Platinum
85CYRIL MISONGHOSPITAL KUALA PENYUPEGAWAI SAINS14,251Gold/Platinum
86CHRISTOPHER DAVIDHOSPITAL BEAUFORTPEGAWAI PEMULIHAN PERUBATAN14,214Gold/Platinum
87TENGKU RIZXINSTITUT PENYELIDIKAN PERUBATANJURUTEKNOLOGI MAKMAL PERUBATAN14,195Gold/Platinum
88KAMILAH MOHD ALWAIINSTITUT PERUBATAN RESPIRATORIPENYELIA ASRAMA14,178Gold/Platinum
89WEN YANHOSPITAL TENGKU AMPUAN JEMAAH, SABAK BERNAMPEGAWAI FARMASI14,143Gold/Platinum
90CLARENCE AUSTINKK SELANGAUPEMBANTU TADBIR PENGKERANIAN/OPERASI13,901Gold/Platinum
91RUHAIZAD DAUDHOSPITAL KOTA TINGGIPENOLONG PEGAWAI TEKNOLOGI MAKLUMAT13,897Gold/Platinum
92HENRY SIEWPKD KUALA KANGSARPEGAWAI PERUBATAN13,874Gold/Platinum
93ZULKAINI KENYJKN WP KUALA LUMPUR & PUTRAJAYAPEMANDU KENDERAAN13,862Gold/Platinum
94EPOLL LILYHOSPITAL TAIPINGPEGAWAI FARMASI13,825Gold/Platinum
95ZAILAWATI MAHAMEDPKD KUALA TERENGGANUPEMBANTU TADBIR PENGKERANIAN/OPERASI13,780Gold/Platinum
96ABDUL RAHMANHOSPITAL QUEEN ELIZABETH, KOTA KINABALUPEGAWAI TADBIR13,757Gold/Platinum
97MD AMIDON AG DAMITJKN PERAKPEGAWAI PENERANGAN13,737Gold/Platinum
98AZMI SHAMKK BANDAR TUN RAZAK (WP KL)PEMBANTU TADBIR PENGKERANIAN/OPERASI13,659Gold/Platinum
99FFAUZI ZZAKARIAINSTITUT PERUBATAN RESPIRATORIPEMBANTU PERAWATAN KESIHATAN13,549Gold/Platinum
100PANGIE BAKITINSTITUT PENGURUSAN KESIHATANPEGAWAI PERUBATAN13,493Gold/Platinum

PAST WINNERS

December 2018

NO NAME FACILITY POSITION
1Leong Yuen ChinHOSPITAL SULTANAH BAHIYAHPegawai Perubatan
2Mohd KhusairiKK PALONG 7&8(FELDA)Penolong Pegawai Perubatan
3husairi yaakobHOSPITAL LANGKAWIPemandu Kenderaan
4Shahril RazzaHOSPITAL TAPAHPembantu Perawatan Kesihatan
5Peng Fai TanHOSPITAL JERANTUTLain-Lain
6Joannes George DianHOSPITAL MIRIPegawai Perubatan
7Jula HazlaHOSPITAL GUA MUSANGPembantu Tadbir (Kewangan)
8Ahmad Hazri IlyasKK LUBUK BUNTARPegawai Perubatan
9ASLINAWATI JEFFRY DINHOSPITAL KUDATPembantu Tadbir (Kewangan)
10ABDULMALIK BIN ETAYI KANDI HASSAN SAHIB MalikPKB MIRIPembantu Awam
11Nik Mohd Amiruddeen Nik PakheruddinHOSPITAL KUALA LUMPURPegawai Sains
12Yew Cang Yong JeevanPKD TIMUR LAUTPembantu Kesihatan Awam
13Muhamad Aiman Iqram Ab AzizHOSPITAL KUALA LUMPURJururawat
14Syakimah IsmailBAHAGIAN PENDIDIKAN KESIHATANPegawai Teknologi Maklumat
15Norsyahida MuinBAHAGIAN PENDIDIKAN KESIHATANPenolong Pegawai Teknologi Maklumat
16Ariffin GhafarHOSPITAL SHAH ALAMPenolong Pegawai Perubatan
17Jamilah SaidalviPKD JOHOR BAHRUPegawai Perubatan
18Aisah YassinHOSPITAL SULTAN HAJI AHMAD SHAH, TEMERLOHPenolong Pegawai Perubatan
19sarinah matjinHOSPITAL WANITA DAN KANAK-KANAK, LIKASJuruteknologi Makmal Perubatan
20Nadiah ShaharuddinHOSPITAL SERIANPegawai Farmasi

ACTIVATION CODE

Having trouble locating your activation code? Click here for the full list.

USER GUIDE

(Existing BookDoc user can skip these steps and proceed to activate your KOSPEN@Activ programme)

STEP 1

Download BookDoc app for FREE from App Store or Google Play

STEP 2

Click Join Now for new user to register or Sign In for existing user

Activate Your KOSPEN@Activ Premium Programme

(Make sure you have the latest version of BookDoc app!)

STEP 1

Click on the Activate Now
Look for "Are you in our premium programme? Activate now." at the bottom of the Home screen

STEP 2

Activate your Activation Code, IC Number and Position

STEP 3

Click on the Activ button in the Home screen

STEP 4

Sync to your respective fitness tracker device:

iPhoneApple Health
SamsungSamsung Health
Other AndroidGoogle Fit*

* for Google Fit user, please use the account associated with Google Fit. View steps here.

Existing user can use your current BookDoc account and just activate your KOSPEN@Activ Activation Code

What Should I Do If I Relocate To Another MOH Facility?

Deactivate and re-activate your new Facility Code

  • MENU
  • SETTING
  • PREMIUM PROGRAMME
  • DEACTIVATE
  • ENTER NEW FACILITY CODE

VIDEO

How To Register & Activate

How To Sync Your Fitness Device

How To Claim & Redeem Your Rewards

Full User Guide

COMPATIBLE DEVICES & APPS

Apple Health
Samsung Health
Google Fit*
Mi Fit*
Fitbit
Garmin
*For Mi Fit user, you may refer to the user guide (iOS | Android) for the steps. Do contact our technical support team if you need further assistance.
* for Google Fit user, please use the account associated with Google Fit. View steps here.

JOINING BOOKDOC Activ UNDER KOSPEN@Activ PROGRAMME

What do I need before using BookDoc Activ?

You just need a valid phone number, valid email address or Facebook account, a compatible smart phone, and a compatible device or a mobile app that can track your steps.

Compatible Device or Mobile App that can track your steps:

Device/App Description Additional Requirements
Wearable Fitness Devices Fitbit, Garmin, Mi Fit App Ensure their software requirements are compatible to your smartphone.
Fitness App (downloadable for free) Health (Apple), Samsung Health (Samsung), Google Fit (Other Android). Your smart phone must come with motion-tracking sensor.
Compatible Smart Phones:
Type Operating System
iPhone (Apple) iOS 8 or later
Android Android 4.4 or later

How do I join BookDoc Activ?

Download "BookDoc" for FREE on the App Store or Google Play. Click the "Activ" button in BookDoc App and follow the instructions to set up BookDoc Activ.

What should I do if I forgot my password, sign in detail and wish to amend my profile?

Please contact us by email at kospenactiv@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm)..

Why do I need to verify phone number?

Verifying phone number allows you to view the rewards and activate BookDoc notifications. We will be able to contact you as well if you face any technical issues.

I'm concerned about my privacy. What is the information that BookDoc collect while tracking my steps?

You may refer to our privacy policy.

How do I participate in KOSPEN@Activ Programme?

All MOH staff are entitled to participate in this programme. Click Rules to learn more.

How do I activate my KOSPEN@Activ?

After sign in, activate your Premium Programme by entering your Activation Code (Facility Code).

How do I get the Activation code?

Activation code is based on the facility that you work at. You may check here.

Why I am still unable to activate KOSPEN@Activ programme after I entered the Activation Code, IC Number and Position?

Please ensure your Activation Code, IC Number and Position are entered correctly. If you're still facing the difficulties, please contact us by email at kospenactiv@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

I have relocated to another MOH facility. Do I need to update my profile?

Yes. Please deactivate your previous Activation Code and enter the new code (based on your latest facility you're in). Please refer to User Guide.

How do I know that I have enrolled in a particular competition?

The competition runs on a regular basis and details will be updated accordingly on KOSPEN@Activ website. Make sure you have activated your Activation Code.

SYNC YOUR DEVICE

Do I have to open BookDoc app all the time?

No. As long as you don't sign out, your device will automatically sync with BookDoc Activ. If you signed out, complete information may not be captured to determine the membership tiers and BookDoc Activ Points.

My number of steps does not sync with BookDoc Activ. What can I do?

Please make sure you have a compatible smart phone and a compatible device or mobile app. If it still doesn't work, please contact us by email at care@bookdoc.com or call us at 1300 882 362 (Mon-Fri: 9am-6pm).

How much battery life does BookDoc Activ consume?

Minimal because we don't require you to turn on BookDoc App all the time. You just need to make sure that you are signed in your account.

What should I do if I have been signed out from the account?

Please click on menu bar on top left and click "Sign In", enter your email address with password followed by clicking "Sign In" or click "Sign In with Facebook". You'll not be required to enter all the information again.

Does BookDoc Activ consume my data plan?

Minimal because we don't transmit real-time data.

The steps data will continue to capture if I don't turn on mobile data or in oversea?

For Tracker App like Samsung Health/Google Fit/Apple Health, they function even at an offline mode to capture the steps data. However, you'll still need minimum data/internet/wifi for the steps data transmission from Tracker App to BookDoc App.

Why does BookDoc Activ still show '0' steps after I have synced with a fitness app/tracker?

For Apple Health: Each time when you open BookDoc app, the syncing animation will appear next to the Activ button on the landing page. Please ensure that you allow the syncing animation to finish before you close the app. Otherwise, due to security reasons on iPhone the app might not fully capture all your steps data.

For Google Fit: Sometimes there is a delay in the transmission of data from Google Fit to BookDoc app. Nonetheless, the sync is continuous and therefore the full steps data will be transmitted after some time.

For fitness trackers: e.g. Fitbit or Garmin, please remember to turn on Bluetooth on your phone so that the steps data on your fitness tracker can be transmitted to its respective app. Should you require any assistance, please contact us at kospenactiv@bookdoc.com or 1300-88-2362 (Mon-Fri: 9am- 6pm).

MEMBERSHIP TIERS & BOOKDOC Activ POINTS

How do I earn BookDoc Activ Points?

You can earn BookDoc Activ Points when your movement (number of steps) is measured by a compatible device or mobile app and sync with BookDoc Activ.

What is BookDoc Activ Membership Tiers?

Membership Tiers Average Daily Steps in a month
Platinum 10,000 for 3 consecutive months
Gold 10,000
Silver 6,000
Bronze 3,000

How do I achieve and maintain Platinum Tier?

In order to achieve Platinum Tier, you will need to maintain Gold Tier for 3 consecutive months whereby to achieve Gold Tier you need to maintain Average Daily Steps of at least 10,000 for the month.

For example, if you achieve Gold Tier for Month 1 & 2, by Month 3 if you can still maintain 10,000 Average Daily Steps, you will unlock the Platinum Tier by the end of Month 3.

To maintain the Platinum Tier, you will also need to maintain the 10,000 Average Daily Steps every subsequent months. If somehow you only achieve 7,000 Average Daily Steps on a particular month, your Tier will then become Silver. Subsequently you will need to go through the cycle of 3 consecutive months of Gold Tier again before unlocking Platinum.

BOOKDOC Activ REWARDS

What are the Rewards that I get to enjoy under BookDoc Activ?

Please refer to our list of Reward Partners for further details. You will enjoy the rewards based on the membership tiers (on the condition that you have achieve minimum target in our app).

When can I claim the rewards?

You will receive notification on the 1st day of the month with information of your achieved tier (based on previous month's average daily steps). You may claim the rewards that you wish before the 7th of the calendar month and have 30 days to utilize the rewards at physical or online store.

What happen if I miss the claiming cycle for the reward?

Please try again for next months as the Reward Claim cycle is repeating every month.

What should I do if I unable redeem the Reward?

Please contact us by email to kospenactiv@bookdoc.com or call us at 1300 882 362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm)

BOOKDOC FEATURES

Instead of Activ, what other benefits that I can get from this programme?

This competition is mainly for Activ platform that are open to all MOH staff. There are two others platform that you can use from BookDoc.

Firstly, BookDoc Search & Book helps users to find and book nearby healthcare professionals anywhere. The Search & Book feature integrates seamlessly with navigation, transport, booking accommodation service and recommended restaurants and attractions for a hassle free and enjoyable experience to healthcare appointments.

Secondly, you can use our Health Info to get latest health knowledge updated by MIMS.