MOH's Pedometer


Total Participants: 125,036
* Data as of 31st May 2020

ABOUT

ABOUT BOOKDOC ACTIV

Sync your fitness tracker with BookDoc Activ, and begin your rewarding journey for being Activ! Your average daily number of steps at the end of every month will become your Reward level: Bronze, Silver, Gold & Platinum, where exciting deals await. The higher the Reward level, the better the deals and the greater the number of lifestyle verticals which you could take advantage of.

Check out the comprehensive list of Reward partners and the countries where you could enjoy the benefits. It includes participating outlets under food & beverages, grocery shopping, gym & fitness, clothing & apparel, health & wellness appliance, transport and many more.

Go Activ, Get Rewards!

Available at App Store and Google Play.

KOSPEN@Activ

A new initiative by MOH in collaboration with BookDoc Activ. It aims to increase the level of physical activities amongst Malaysian adults through competitions powered by BookDoc Activ app. KOSPEN@Activ will be part of the programme under KOSPEN and KOSPEN Plus as a value added initiative.

CURRENT CHALLENGE

2019 Year End Grand Prize

There will be 3 Main and 47 consolation prizes given out to the lucky winners based on raffle / lucky draw method, i.e. We will pool all virtual raffle tickets collected between April and December 2019, and draw the winners randomly. Everyone has a chance to win, start early so that you can collect more virtual raffle tickets. The more tickets you have, the more likely for you to win the Grand Prizes!

Top 1 Trophy + RM500 Petrol Card
Top 2 Trophy + RM300 Petrol Card
Top 3 Trophy + RM200 Petrol Card
Top 4-47 RM100 Petrol Card
*More raffle tickets collected, higher chance to win the prizes!

How to increase your chance of winning the Grand Prizes?

  1. Individual Virtual Challenges
    • Open 'Activ' page on BookDoc app, click on the trophy icon on bottom right
    • On the 'Challenges' page, click on the relevant virtual challenges under the Exclusive section
    • Click "JOIN CHALLENGEbefore the start date of each individual virtual challenge
    • Ensure you are logged into BookDoc app, and synced to a fitness app on 'Activ' page
    • Points system:
      Hit the milestone challenge= 2 raffle tickets
      Half of milestone challenge= 1 raffle tickets
      Join the challenge= 1 raffle tickets
  2. Group Challenges
    • Refer to "Current Challenge" section from time to time on this microsite
    • Ensure you are logged into BookDoc app, and synced to a fitness app on 'Activ' page

Participation and performing well at these challenges will entitle you additional virtual raffle tickets. In addition, your monthly tier achieved on BookDoc Activ will also give you additional virtual raffle tickets.

Monthly Tier Average Daily Steps (Each Month) Entitlement
Platinum/Gold 10,000 3 virtual raffle tickets
Silver 6,000 2 virtual raffle tickets
Bronze 3,000 1 virtual raffle tickets

⋅ Get 1 virtual raffle ticket by being active and collect some steps every month


Coming soon to MOH: Inter-Facility Challenge. Please stay tuned

RULES

General Terms and Conditions

  1. Competitions run on a regular basis and competition details will be updated accordingly on KOSPEN@Activ website.
  2. Participants must download, register and activate BookDoc. It is FREE on Google Play and App Store. Please refer here.
  3. Your activation code will be based on the facility your are in, please refer here.
  4. Competition can be categorized by group or individual depending on the rules.
  5. The competition timetable will be published on the KOSPEN@Activ website and updated accordingly.
  6. Leaderboard will be updated accordingly.
  7. Prizes or Trophies will be given out according to the challenge. (if applicable)
  8. The identity and place of work for the winners will be verified.
  9. The data of the number of steps of the winners will be analyzed, and any suspicious patterns or trends will be further investigated, pending verification.
  10. Cheaters will forfeit their future rights of winning any competition.

LEADERBOARD

*Average is calculated by dividing the total number of steps over 1/5/2020 - 31/5/2020 by 31 days (users who joined half way would effectively "lose" steps)

Group A: MOH Top Management


CURRENT RANKING NAME TITLE AVG. DAILY STEPS TIER
1ISMUNI BOHARIPENGARAH KESIHATAN WP LABUAN15,996Platinum
2SURAIYA SYED MOHAMEDPENGARAH PENDIDIKAN KESIHATAN14,047Platinum
3CHEN CHAWKETUA SETIAUSAHA13,631Platinum
4HERIC CORRAYPENGARAH HOSPITAL KUALA LUMPUR10,901Platinum
5PARAM SINGHPENGARAH KESIHATAN WP KUALA LUMPUR & PUTRAJAYA8,754Silver

Group B: MOH Staffs


CURRENT RANKING NAME FACILITY POSITION AVG. DAILY STEPS TIER
1JURIAWATI MAT NAYANHOSPITAL SLIM RIVERJURURAWAT57,431Platinum
2AZAH YAHAYAHOSPITAL KUALA LUMPURPEMBANTU OPERASI54,942Platinum
3HERMIN KARNAILKK BRUASJURURAWAT54,542Platinum
4AMIR NASRINHOSPITAL SLIM RIVERPENOLONG PEGAWAI PERUBATAN54,501Platinum
5AZMAN AHMADHOSPITAL RAJA PERMAISURI BAINUN, IPOHPEGAWAI PENERANGAN44,389Platinum
6CHONG CHEANHOSPITAL KUALA LUMPURPEGAWAI DIETETIK42,855Platinum
7LAI JUN YUANHOSPITAL SULTANAH NORA ISMAIL, BATU PAHATPEGAWAI PERUBATAN41,606Platinum
8ASNAWI SAIDINKK NABAWANPEGAWAI PERUBATAN39,690Platinum
9MOHAMAD MUDANORANINSTITUT PENYELIDIKAN SISTEM KESIHATANPEGAWAI PENERANGAN37,381Platinum
10STEPHANIE RIJENKK PUTRAJAYA PRESINT 9JURURAWAT MASYARAKAT33,246Platinum
11SIM CHOW SINGPUSAT JANTUNG SARAWAKPENOLONG PEGAWAI PERUBATAN30,897Platinum
12SIN LIANINSTITUT KANSER NEGARAJURURAWAT30,864Platinum
13ROHEMI ABUJKN PERLISPEGAWAI PERUBATAN30,024Platinum
14TAY YENHOSPITAL KUALA LUMPURPEGAWAI FARMASI29,487Platinum
15SHAIFUL OTHMANHOSPITAL ROMPINLAIN-LAIN29,457Gold
16ERNITA KARIMKK TAMPINPEGAWAI PERUBATAN29,230Platinum
17SC WONGKOLEJ SAINS KESIHATAN BERSEKUTU KUCHINGPENGAJAR27,734Platinum
18DOMINIC SARIO JIWINHOSPITAL QUEEN ELIZABETH, KOTA KINABALUPENOLONG PEGAWAI TADBIR27,594Platinum
19MOHD ADNAN ABDULLAHJKN PERLISPEMBANTU AWAM27,168Platinum
20MOHD FAZDLY INANHOSPITAL RAJA PERMAISURI BAINUN, IPOHPENOLONG PEGAWAI PERUBATAN26,469Platinum
21LAY HOOK KAMKK GREENTOWNPEGAWAI FARMASI26,385Platinum
22MOHD FARISBAHAGIAN AMALAN PERUBATANPENOLONG PEGAWAI PERUBATAN26,083Platinum
23SHUET CHING NEONGHOSPITAL SEBERANG JAYAPEGAWAI PERUBATAN24,861Platinum
24NOR ASIKINJKN PERLISPEMBANTU TADBIR PENGKERANIAN/OPERASI24,755Platinum
25WAN MAZLLZAMJKN PERLISPEMBANTU TADBIR PENGKERANIAN/OPERASI23,953Platinum
26LEE SHHOSPITAL BENTONGPEGAWAI FARMASI23,148Platinum
27ADRIEL SHANEKK PUTRAJAYA PRESINT 14PENOLONG PEGAWAI PERUBATAN22,890Platinum
28MOHD AZAHAKK MARANGPEMBANTU AWAM22,676Platinum
29CHUA YEE MINHOSPITAL PAKAR SULTANAH FATIMAH, MUARPEGAWAI FARMASI22,110Platinum
30NASIR NAZRIHOSPITAL SLIM RIVERPENOLONG PEGAWAI PERUBATAN21,779Gold
31NAZLEE MOHD ZINJKN WP KUALA LUMPUR & PUTRAJAYAPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN21,771Platinum
32NOOR ASYIKIN SUAIDIHOSPITAL SUNGAI BULOHPEGAWAI SAINS21,699Platinum
33YUAN HSUN JONGPUSAT JANTUNG SARAWAKPEGAWAI PERUBATAN20,920Platinum
34SUZANAH ABDUL SUKURHOSPITAL KUNAKPEMBANTU PERAWATAN KESIHATAN20,866Platinum
35ROSILAWATI ABDUL WAHABKK MENGLEMBUJURURAWAT20,858Gold
36JIA HUEY WEEPKD MARANGPEGAWAI PERGIGIAN20,653Gold
37NORZAIDAH MOHAMMAD NORBAHAGIAN PENGURUSAN MAKLUMATPEGAWAI TEKNOLOGI MAKLUMAT20,125Platinum
38SHAHRIMAN KHAMISHOSPITAL ALOR GAJAHPEMBANTU PERAWATAN KESIHATAN19,937Platinum
39JESSEL JERICHOKLINIK PERGIGIAN KENINGAUPEGAWAI PERGIGIAN19,855Platinum
40TAN YIK PINGHOSPITAL SULTAN ABDUL HALIM, SUNGAI PETANIPEGAWAI PERUBATAN19,735Platinum
41CHICHA ELLINOEKK CHANGKAT KRUINGJURUTEKNOLOGI MAKMAL PERUBATAN19,532Platinum
42MUHAMMAD HELMIHOSPITAL KUALA KANGSARPEMBANTU PERAWATAN KESIHATAN19,362Platinum
43AYAN ARJUNANPKD TAMPINPENOLONG PEGAWAI PERUBATAN19,056Platinum
44CYRIL MISONGHOSPITAL KUALA PENYUPEGAWAI SAINS19,009Gold
45NORAINI HJ MAHMUDINSTITUT PERUBATAN RESPIRATORIPEMBANTU PERAWATAN KESIHATAN18,685Platinum
46TELESPHORUS GATIUNHOSPITAL TUANKU FAUZIAHJURUTEKNOLOGI MAKMAL PERUBATAN18,502Platinum
47EVELYN NAKK BANDAR JERANTUTPEGAWAI FARMASI18,366Platinum
48SYAKIMAH ISMAILBAHAGIAN PENDIDIKAN KESIHATANPEGAWAI TEKNOLOGI MAKLUMAT18,344Platinum
49EVO DOTHOSPITAL KEMAMANJURUPULIH PERUBATAN18,236Platinum
50PHI CIEN PIM JOJKN PERLISPENOLONG PEGAWAI TEKNOLOGI MAKANAN17,899Platinum
51NURUL HUDA ISHAHARHOSPITAL TUANKU FAUZIAHJURURAWAT17,556Platinum
52CHRISTINE KAEANHOSPITAL AMPANGPEGAWAI FARMASI17,512Platinum
53ESTHER HORHOSPITAL TAIPINGPEGAWAI PERUBATAN17,489Platinum
54SITI NURJUSTIE KHALISHAHBAHAGIAN AMALAN PERUBATANPEMBANTU TADBIR (KEWANGAN)17,347Platinum
55JOHN KONG JIAN PEIKK BINTULUPEGAWAI DIETETIK17,271Platinum
56KZ GANBAHAGIAN REGULATORI FARMASI NEGARAPEGAWAI FARMASI17,151Platinum
57ELLAPPA GHANTHANHOSPITAL TENGKU AMPUAN RAHIMAHPEGAWAI PERUBATAN17,102Platinum
58ARDY JAFARHOSPITAL DATIN SERI ENDON, LAHAD DATUPEGAWAI TEKNOLOGI MAKLUMAT17,053Platinum
59AHMAD ZUNAWANIS HASHIMHOSPITAL KUALA LIPISPEGAWAI PERUBATAN17,053Platinum
60AHMAD TAJUDDINKK KIJALPEMBANTU KESIHATAN AWAM16,805Platinum
61SYLVESTER YEEPKD SERIANPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN16,779Platinum
62AHMAD REZAN MOHAMADJKN TERENGGANUPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN16,693Platinum
63CHUNG SING HANHOSPITAL SULTAN HAJI AHMAD SHAH, TEMERLOHPEGAWAI PERUBATAN16,677Platinum
64MOHD HAPIZI CHE HASSANHOSPITAL KUALA LUMPURPENOLONG PEGAWAI PERUBATAN16,299Platinum
65AMARJIT KAUR SINGHHOSPITAL KUALA LUMPURJURURAWAT16,215Platinum
66FADZRUL ABBASHOSPITAL SLIM RIVERPEGAWAI PERUBATAN16,037Platinum
67MOHAMMAD ANWAR HAUHOSPITAL RAJA PEREMPUAN ZAINAB II, KOTA BHARUPEGAWAI PERUBATAN15,936Platinum
68ROSLI LAIMANJKN WP LABUANPENOLONG PEGAWAI PERUBATAN15,910Platinum
69YIELIN LEWHOSPITAL SULTAN HAJI AHMAD SHAH, TEMERLOHPEGAWAI FARMASI15,898Platinum
70MD AMIDON AG DAMITJKN PERAKPEGAWAI PENERANGAN15,735Platinum
71KAMILAH MOHD ALWAIINSTITUT PERUBATAN RESPIRATORIPENYELIA ASRAMA15,666Platinum
72MOHD FIRDAUS MOHD SAPUANHOSPITAL SLIM RIVERPENOLONG PEGAWAI PERUBATAN15,361Platinum
73HENRY SIEWPKD KUALA KANGSARPEGAWAI PERUBATAN15,311Platinum
74NURULHUDA JAAFARHOSPITAL KOTA TINGGIJURUTEKNOLOGI MAKMAL PERUBATAN15,272Platinum
75MIJUN AMIRHOSPITAL SULTANAH AMINAH, JOHOR BAHRUPEGAWAI PENERANGAN14,906Gold
76CHRISTOPHER DAVIDHOSPITAL BEAUFORTPEGAWAI PEMULIHAN PERUBATAN14,891Platinum
77ZAITON SALLEHKK BRUASJURURAWAT14,837Platinum
78FFAUZI ZZAKARIAINSTITUT PERUBATAN RESPIRATORIPEMBANTU PERAWATAN KESIHATAN14,771Platinum
79SARRY ANUARHOSPITAL KEMAMANPEMBANTU AWAM14,552Gold
80FADZLI OTHMANHOSPITAL TUANKU FAUZIAHPEMBANTU PERAWATAN KESIHATAN14,481Gold
81AMIT SITI AISAHHOSPITAL BEAUFORTJURURAWAT MASYARAKAT14,362Platinum
82KHAIRUL ANUAR HASHIMHOSPITAL TUANKU FAUZIAHPEGAWAI PERUBATAN14,301Platinum
83MERVYN ONGKK SEMENYIHPEGAWAI PERUBATAN14,289Gold
84TONG SHEW SENGK1M METRO PRIMAPEGAWAI TEKNOLOGI MAKLUMAT14,275Gold
85ÃƑÂƑZRIRAZALI XRJKN KELANTANPEGAWAI FARMASI14,236Platinum
86ABDUL RAHMANHOSPITAL QUEEN ELIZABETH, KOTA KINABALUPEGAWAI TADBIR14,218Platinum
87SARAH TANBAHAGIAN AMALAN PERUBATANPEGAWAI PERUBATAN14,215Platinum
88MOHD FIRDAUSPKD HULU TERENGGANUPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN14,160Platinum
89RUHAIZAD DAUDHOSPITAL KOTA TINGGIPENOLONG PEGAWAI TEKNOLOGI MAKLUMAT14,133Platinum
90MOHD ELIAS AHMADHOSPITAL ALOR GAJAHPEMBANTU PERAWATAN KESIHATAN14,063Gold
91ZAILAWATI MAHAMEDPKD KUALA TERENGGANUPEMBANTU TADBIR PENGKERANIAN/OPERASI14,029Platinum
92WEN YANHOSPITAL TENGKU AMPUAN JEMAAH, SABAK BERNAMPEGAWAI FARMASI14,018Platinum
93ISA ABDULLAHHOSPITAL UMUM SARAWAK, KUCHINGPENGAJAR14,010Gold
94KEN SENGHOSPITAL TUANKU FAUZIAHPEGAWAI PERUBATAN13,932Platinum
95NORZATULSYIMA NASIRUDINHOSPITAL MIRIPEGAWAI PERUBATAN13,902Platinum
96AZIF AMATJKN WP LABUANPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN13,900Platinum
97ZOHISAM LAJAKJKN WP KUALA LUMPUR & PUTRAJAYAPEMBANTU TADBIR PENGKERANIAN/OPERASI13,866Platinum
98NAIMAH YUNUSJKN PERLISPENOLONG PEGAWAI TADBIR13,829Gold
99RAQIB BASIRANHOSPITAL MERSINGPEGAWAI PERGIGIAN13,798Gold
100SHAFARIZAN SENAWIPKD SEGAMATPENOLONG PEGAWAI PERUBATAN13,747Platinum

PAST WINNERS

December 2018

NO NAME FACILITY POSITION
1Leong Yuen ChinHOSPITAL SULTANAH BAHIYAHPegawai Perubatan
2Mohd KhusairiKK PALONG 7&8(FELDA)Penolong Pegawai Perubatan
3husairi yaakobHOSPITAL LANGKAWIPemandu Kenderaan
4Shahril RazzaHOSPITAL TAPAHPembantu Perawatan Kesihatan
5Peng Fai TanHOSPITAL JERANTUTLain-Lain
6Joannes George DianHOSPITAL MIRIPegawai Perubatan
7Jula HazlaHOSPITAL GUA MUSANGPembantu Tadbir (Kewangan)
8Ahmad Hazri IlyasKK LUBUK BUNTARPegawai Perubatan
9ASLINAWATI JEFFRY DINHOSPITAL KUDATPembantu Tadbir (Kewangan)
10ABDULMALIK BIN ETAYI KANDI HASSAN SAHIB MalikPKB MIRIPembantu Awam
11Nik Mohd Amiruddeen Nik PakheruddinHOSPITAL KUALA LUMPURPegawai Sains
12Yew Cang Yong JeevanPKD TIMUR LAUTPembantu Kesihatan Awam
13Muhamad Aiman Iqram Ab AzizHOSPITAL KUALA LUMPURJururawat
14Syakimah IsmailBAHAGIAN PENDIDIKAN KESIHATANPegawai Teknologi Maklumat
15Norsyahida MuinBAHAGIAN PENDIDIKAN KESIHATANPenolong Pegawai Teknologi Maklumat
16Ariffin GhafarHOSPITAL SHAH ALAMPenolong Pegawai Perubatan
17Jamilah SaidalviPKD JOHOR BAHRUPegawai Perubatan
18Aisah YassinHOSPITAL SULTAN HAJI AHMAD SHAH, TEMERLOHPenolong Pegawai Perubatan
19sarinah matjinHOSPITAL WANITA DAN KANAK-KANAK, LIKASJuruteknologi Makmal Perubatan
20Nadiah ShaharuddinHOSPITAL SERIANPegawai Farmasi

ACTIVATION CODE

Having trouble locating your activation code? Click here for the full list.

USER GUIDE

(Existing BookDoc user can skip these steps and proceed to activate your KOSPEN@Activ programme)

STEP 1

Download BookDoc app for FREE from App Store or Google Play

STEP 2

Click Join Now for new user to register or Sign In for existing user

Activate Your KOSPEN@Activ Premium Programme

(Make sure you have the latest version of BookDoc app!)

STEP 1

Click on the Activate Now
Look for "Are you in our premium programme? Activate now." at the bottom of the Home screen

STEP 2

Activate your Activation Code, IC Number and Position

STEP 3

Click on the Activ button in the Home screen

STEP 4

Sync to your respective fitness tracker device:

iPhoneApple Health
SamsungSamsung Health
Other AndroidGoogle Fit*

* for Google Fit user, please use the account associated with Google Fit. View steps here.

Existing user can use your current BookDoc account and just activate your KOSPEN@Activ Activation Code

What Should I Do If I Relocate To Another MOH Facility?

Deactivate and re-activate your new Facility Code

  • MENU
  • SETTING
  • PREMIUM PROGRAMME
  • DEACTIVATE
  • ENTER NEW FACILITY CODE

VIDEO

How To Register & Activate

How To Sync Your Fitness Device

How To Claim & Redeem Your Rewards

Full User Guide

COMPATIBLE DEVICES & APPS

Apple Health
Samsung Health
Google Fit*
Mi Fit*
Fitbit
Garmin
*For Mi Fit user, you may refer to the user guide (iOS | Android) for the steps. Do contact our technical support team if you need further assistance.
* for Google Fit user, please use the account associated with Google Fit. View steps here.

JOINING BOOKDOC Activ UNDER KOSPEN@Activ PROGRAMME

What do I need before using BookDoc Activ?

You just need a valid phone number, valid email address or Facebook account, a compatible smart phone, and a compatible device or a mobile app that can track your steps.

Compatible Device or Mobile App that can track your steps:

Device/App Description Additional Requirements
Wearable Fitness Devices Fitbit, Garmin, Mi Fit App Ensure their software requirements are compatible to your smartphone.
Fitness App (downloadable for free) Health (Apple), Samsung Health (Samsung), Google Fit (Other Android). Your smart phone must come with motion-tracking sensor.
Compatible Smart Phones:
Type Operating System
iPhone (Apple) iOS 8 or later
Android Android 4.4 or later

How do I join BookDoc Activ?

Download "BookDoc" for FREE on the App Store or Google Play. Click the "Activ" button in BookDoc App and follow the instructions to set up BookDoc Activ.

What should I do if I forgot my password, sign in detail and wish to amend my profile?

Please contact us by email at kospenactiv@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm)..

Why do I need to verify phone number?

Verifying phone number allows you to view the rewards and activate BookDoc notifications. We will be able to contact you as well if you face any technical issues.

I'm concerned about my privacy. What is the information that BookDoc collect while tracking my steps?

You may refer to our privacy policy.

How do I participate in KOSPEN@Activ Programme?

All MOH staff are entitled to participate in this programme. Click Rules to learn more.

How do I activate my KOSPEN@Activ?

After sign in, activate your Premium Programme by entering your Activation Code (Facility Code).

How do I get the Activation code?

Activation code is based on the facility that you work at. You may check here.

Why I am still unable to activate KOSPEN@Activ programme after I entered the Activation Code, IC Number and Position?

Please ensure your Activation Code, IC Number and Position are entered correctly. If you're still facing the difficulties, please contact us by email at kospenactiv@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

I have relocated to another MOH facility. Do I need to update my profile?

Yes. Please deactivate your previous Activation Code and enter the new code (based on your latest facility you're in). Please refer to User Guide.

How do I know that I have enrolled in a particular competition?

The competition runs on a regular basis and details will be updated accordingly on KOSPEN@Activ website. Make sure you have activated your Activation Code.

SYNC YOUR DEVICE

Do I have to open BookDoc app all the time?

No. As long as you don't sign out, your device will automatically sync with BookDoc Activ. If you signed out, complete information may not be captured to determine the membership tiers and BookDoc Activ Points.

My number of steps does not sync with BookDoc Activ. What can I do?

Please make sure you have a compatible smart phone and a compatible device or mobile app. If it still doesn't work, please contact us by email at care@bookdoc.com or call us at 1300 882 362 (Mon-Fri: 9am-6pm).

How much battery life does BookDoc Activ consume?

Minimal because we don't require you to turn on BookDoc App all the time. You just need to make sure that you are signed in your account.

What should I do if I have been signed out from the account?

Please click on menu bar on top left and click "Sign In", enter your email address with password followed by clicking "Sign In" or click "Sign In with Facebook". You'll not be required to enter all the information again.

Does BookDoc Activ consume my data plan?

Minimal because we don't transmit real-time data.

The steps data will continue to capture if I don't turn on mobile data or in oversea?

For Tracker App like Samsung Health/Google Fit/Apple Health, they function even at an offline mode to capture the steps data. However, you'll still need minimum data/internet/wifi for the steps data transmission from Tracker App to BookDoc App.

Why does BookDoc Activ still show '0' steps after I have synced with a fitness app/tracker?

For Apple Health: Each time when you open BookDoc app, the syncing animation will appear next to the Activ button on the landing page. Please ensure that you allow the syncing animation to finish before you close the app. Otherwise, due to security reasons on iPhone the app might not fully capture all your steps data.

For Google Fit: Sometimes there is a delay in the transmission of data from Google Fit to BookDoc app. Nonetheless, the sync is continuous and therefore the full steps data will be transmitted after some time.

For fitness trackers: e.g. Fitbit or Garmin, please remember to turn on Bluetooth on your phone so that the steps data on your fitness tracker can be transmitted to its respective app. Should you require any assistance, please contact us at kospenactiv@bookdoc.com or 1300-88-2362 (Mon-Fri: 9am- 6pm).

MEMBERSHIP TIERS & BOOKDOC Activ POINTS

How do I earn BookDoc Activ Points?

You can earn BookDoc Activ Points when your movement (number of steps) is measured by a compatible device or mobile app and sync with BookDoc Activ.

What is BookDoc Activ Membership Tiers?

Membership Tiers Average Daily Steps in a month
Platinum 10,000 for 3 consecutive months
Gold 10,000
Silver 6,000
Bronze 3,000

How do I achieve and maintain Platinum Tier?

In order to achieve Platinum Tier, you will need to maintain Gold Tier for 3 consecutive months whereby to achieve Gold Tier you need to maintain Average Daily Steps of at least 10,000 for the month.

For example, if you achieve Gold Tier for Month 1 & 2, by Month 3 if you can still maintain 10,000 Average Daily Steps, you will unlock the Platinum Tier by the end of Month 3.

To maintain the Platinum Tier, you will also need to maintain the 10,000 Average Daily Steps every subsequent months. If somehow you only achieve 7,000 Average Daily Steps on a particular month, your Tier will then become Silver. Subsequently you will need to go through the cycle of 3 consecutive months of Gold Tier again before unlocking Platinum.

BOOKDOC Activ REWARDS

What are the Rewards that I get to enjoy under BookDoc Activ?

Please refer to our list of Reward Partners for further details. You will enjoy the rewards based on the membership tiers (on the condition that you have achieve minimum target in our app).

When can I claim the rewards?

You will receive notification on the 1st day of the month with information of your achieved tier (based on previous month's average daily steps). You may claim the rewards that you wish before the 7th of the calendar month and have 30 days to utilize the rewards at physical or online store.

What happen if I miss the claiming cycle for the reward?

Please try again for next months as the Reward Claim cycle is repeating every month.

What should I do if I unable redeem the Reward?

Please contact us by email to kospenactiv@bookdoc.com or call us at 1300 882 362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm)

BOOKDOC FEATURES

Instead of Activ, what other benefits that I can get from this programme?

This competition is mainly for Activ platform that are open to all MOH staff. There are two others platform that you can use from BookDoc.

Firstly, BookDoc Search & Book helps users to find and book nearby healthcare professionals anywhere. The Search & Book feature integrates seamlessly with navigation, transport, booking accommodation service and recommended restaurants and attractions for a hassle free and enjoyable experience to healthcare appointments.

Secondly, you can use our Health Info to get latest health knowledge updated by MIMS.