About BookDoc Activ

Sync your fitness tracker with BookDoc Activ, and begin your rewarding journey for being Activ! Your average daily number of steps at the end of every month will become your Reward level: Bronze, Silver, Gold & Platinum, where exciting deals await. The higher the Reward level, the better the deals and the greater the number of lifestyle verticals which you could take advantage of.

Check out the comprehensive list of Reward partners and the countries where you could enjoy the benefits. It includes participating outlets under food & beverages, grocery shopping, gym & fitness, clothing & apparel, health & wellness appliance, transport and many more.

Go Activ, Get Rewards!

Available at App Store and Google Play.

KOSPEN@Activ

A new initiative by MOH in collaboration with BookDoc Activ. It aims to increase the level of physical activities amongst Malaysian adults through competitions powered by BookDoc Activ app. KOSPEN@Activ will be part of the programme under KOSPEN and KOSPEN Plus as a value added initiative.

June 2018 Challenge: Top 3 "Best Performing State"

About the Challenge

This one-month challenge is open to each MOH State for the month of June 2018:

  1. JOHOR
  2. KEDAH
  3. KELANTAN
  4. MELAKA
  5. NEGERI SEMBILAN
  6. PAHANG
  7. PERAK
  8. PERLIS
  9. PULAU PINANG
  10. SABAH
  11. SARAWAK
  12. SELANGOR
  13. TERENGGANU
  14. WP KUALA LUMPUR & PUTRAJAYA
  15. WP LABUAN

How to win

  • Be the top 3 "Best Performing State" with highest overall score.
  • Score is calculated based on total participation rate and steps achievement of the individuals for each state. (For example, if you activated KOSPEN@Activ for KK Cheras Baru, your individual steps point will be contributing towards WP Kuala Lumpur according to our calculation method).
  • Walk and sync every day. The more steps you take, the more points you will earn for your state.
  • Individual steps point:
    • Gold & above: 5 points
    • Silver: 3 points
    • Bronze: 1 point

Prize

Cash prizes will be awarded to the Sports Club of the Top 3 "Best Performing States" only for June 2018

General Terms and Conditions

  1. Competitions run on a regular basis and competition details will be updated accordingly on KOSPEN@Activ website.
  2. Participants must download, register and activate BookDoc. It is FREE on Google Play and App Store. Please refer here.
  3. Your activation code will be based on the facility your are in, please refer here.
  4. Competition can be categorized by group or individual depending on the rules.
  5. The competition timetable will be published on the KOSPEN@Activ website and updated accordingly.
  6. Leaderboard will be updated accordingly.
  7. Prizes or Trophies will be given out according to the challenge. (if applicable)
  8. The identity and place of work for the winners will be verified.
  9. The data of the number of steps of the winners will be analyzed, and any suspicious patterns or trends will be further investigated, pending verification.
  10. Cheaters will forfeit their future rights of winning any competition.
*Average is calculated by dividing the total number of steps over 1/6/2018-17/6/2018 by 17 days (users who joined half way would effectively "lose" steps)

Group A: MOH Top Management

CURRENT
RANKING
NAME TITLE AVG. DAILY STEPS TIER
1YBRS. PUAN SURAIYA BINTI SYED MOHAMEDPENGARAH PENDIDIKAN KESIHATAN19,544Gold/Platinum
2YBRS. DR. ISMUNI BIN BOHARIPENGARAH KESIHATAN WP LABUAN18,154Gold/Platinum
3YBRS. DR. TAHIR BIN ARISPENGARAH INSTITUSI KESIHATAN UMUM (IKU)16,481Gold/Platinum
4YBHG. DATO' SERI DR. CHEN CHAW MINKETUA SETIAUSAHA15,499Gold/Platinum
5YBHG. DATUK DR. SHAHNAZ BINTI MURADTIMB. KETUA PENGARAH KESIHATAN (PENYELIDIKAN &SOKONGAN TEKNIKAL)14,622Gold/Platinum

Group B: MOH Staffs

CURRENT
RANKING
NAME FACILITY POSITION AVG. DAILY STEPS TIER
1YUSHEO HSJKN PERAKPEGAWAI PENERANGAN34,173Gold/Platinum
2HERMIN KARNAILKK BRUASJURURAWAT30,999Gold/Platinum
3LEE LAY HUAHOSPITAL SULTAN HAJI AHMAD SHAH, TEMERLOHPEGAWAI FARMASI29,178Gold/Platinum
4AHZAM NORPKD LARUT MATANG SELAMAPENOLONG PEGAWAI PERUBATAN28,354Gold/Platinum
5ROZINA BASARUDINPKD BANDAR BAHARUPEMBANTU TADBIR PENGKERANIAN/OPERASI26,224Gold/Platinum
6KS KORKOLEJ KEJURURAWATAN KUANTANPENGAJAR24,829Gold/Platinum
7SIM CHOWPUSAT JANTUNG SARAWAKPENOLONG PEGAWAI PERUBATAN23,020Gold/Platinum
8LOGESVARAN KUMARASAMYKK TANJUNG MALIMPENOLONG PEGAWAI PERUBATAN22,948Gold/Platinum
9SHAMSUL PANDINJKN WP LABUANPEMBANTU KESIHATAN AWAM22,276Gold/Platinum
10AHMAD SHAHRILPKD BARAT DAYAPEMBANTU PERAWATAN KESIHATAN22,196Gold/Platinum
11AZLIZA ISMAILHOSPITAL SULTANAH NUR ZAHIRAH, KUALA TERENGGANUJURURAWAT MASYARAKAT21,904Gold/Platinum
12JESSEL JERICHOKLINIK PERGIGIAN KENINGAUPEGAWAI PERGIGIAN21,583Gold/Platinum
13FEZAILAH ABDULLAHKOLEJ KEJURURAWATAN SIBUJURURAWAT21,397Gold/Platinum
14INSON YUSUFHOSPITAL JITRAPEMBANTU PERAWATAN KESIHATAN21,328Gold/Platinum
15ZAID MASRIHOSPITAL TAIPINGPEMBANTU PERAWATAN KESIHATAN20,780Gold/Platinum
16JENNIFER ALOYSIUS M AJKN WP LABUANPEGAWAI TEKNOLOGI MAKLUMAT19,389Gold/Platinum
17ROSLI LAIMANJKN WP LABUANPENOLONG PEGAWAI PERUBATAN19,230Gold/Platinum
18HIDA NIZAFHOSPITAL RAJA PEREMPUAN ZAINAB II, KOTA BHARUPEMBANTU TADBIR (KEWANGAN)19,026Gold/Platinum
19AG KU MOHD IHSAN BIN AWANG KEEHOSPITAL QUEEN ELIZABETH, KOTA KINABALUPEGAWAI PENGIMEJAN18,743Gold/Platinum
20JOSEPH LUKONG LUKONGJKN SELANGORPEGAWAI PENERANGAN18,707Gold/Platinum
21THOLASIDRAN THOLASIDRANHOSPITAL TANJUNG KARANGPENOLONG PEGAWAI PERUBATAN18,704Gold/Platinum
22JE CHOOHOSPITAL PULAU PINANGPEGAWAI PERUBATAN18,383Gold/Platinum
23JAMILAH MANKK PERMATANG PAUHJURURAWAT18,041Gold/Platinum
24ELAINE CHIAINSTITUT KANSER NEGARAPEGAWAI PERUBATAN17,923Gold/Platinum
25FLORENCE ROTHMANKK BINTULUJURURAWAT MASYARAKAT17,446Gold/Platinum
26SIN NYEN YAUHOSPITAL QUEEN ELIZABETH, KOTA KINABALUPEGAWAI PEMULIHAN PERUBATAN17,424Gold/Platinum
27EK GUAN TANHOSPITAL SELAYANGPEGAWAI PERUBATAN17,303Gold/Platinum
28WAN YEN LIMKK BANDAR KUANTANPEGAWAI FARMASI17,208Gold/Platinum
29IZZUDDIN AZAHARUDDINHOSPITAL TAWAUPEGAWAI PERUBATAN17,033Gold/Platinum
30JOHN KONG JIAN PEIJKN SARAWAKPEGAWAI DIETETIK16,913Gold/Platinum
31SHIMA ABDULLAHKOLEJ KEJURURAWATAN KUANTANPEMBANTU OPERASI16,596Gold/Platinum
32SUE ANAHOSPITAL HULU TERENGGANUPEMBANTU PERAWATAN KESIHATAN16,575Gold/Platinum
33YOB HAFIZHOSPITAL PUTRAJAYAPENOLONG PEGAWAI TEKNOLOGI MAKLUMAT16,545Gold/Platinum
34JOSEPH FUKK LONG LAMAPEGAWAI PERUBATAN16,383Gold/Platinum
35SYED ZUHAIR SAYED HUDJKN KEDAHPEGAWAI PERUBATAN16,311Gold/Platinum
36ZANARIAH HUSSEINHOSPITAL PUTRAJAYAPEGAWAI PERUBATAN16,267Gold/Platinum
37MOHD HANIMJKN PULAU PINANGPEMANDU KENDERAAN16,202Gold/Platinum
38ZUHILMI AHMEDHOSPITAL KULIMPEGAWAI PERUBATAN16,188Gold/Platinum
39FIRDAUZ AHMADKK TAIPINGPEMBANTU PEMBEDAHAN PERGIGIAN16,039Gold/Platinum
40PAULINE CASSIEOPEIAKK SANDAKANPEGAWAI FARMASI15,978Gold/Platinum
41JOYCE LOHJKN SARAWAKPEGAWAI PERUBATAN15,877Gold/Platinum
42JENNY CHONGJKN SARAWAKPEGAWAI PERUBATAN15,830Gold/Platinum
43BAZILAH JUSOHINSTITUT PENYELIDIKAN PERUBATANPENOLONG PEGAWAI SAINS15,671Gold/Platinum
44KI SOON AIKHOSPITAL RAJA PERMAISURI BAINUN, IPOHPENOLONG PEGAWAI PERUBATAN15,620Gold/Platinum
45NOOR HAYATIKK LAMBOR KIRIJURURAWAT15,611Gold/Platinum
46KALAII KALAIVANNYHOSPITAL SLIM RIVERPEMBANTU PERAWATAN KESIHATAN15,477Gold/Platinum
47NAIDU SANNASIHOSPITAL SULTANAH AMINAH, JOHOR BAHRUPEGAWAI PERUBATAN15,477Gold/Platinum
48SOBRIN SUPINPKD NABAWANPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN15,418Gold/Platinum
49PANGIE BAKITINSTITUT PENGURUSAN KESIHATANPEGAWAI PERUBATAN15,280Gold/Platinum
49ROSHNI MAHAINDRANHOSPITAL RAJA PERMAISURI BAINUN, IPOHPEGAWAI PERUBATAN15,258Gold/Platinum
51NORFASHIHAH FARIDUSINSTITUT PENYELIDIKAN PERUBATANPEGAWAI SAINS15,083Gold/Platinum
52ZURAINI WANZUHOSPITAL SETIUJURURAWAT15,078Gold/Platinum
53FAIRUZAMAN JAAFARBAHAGIAN PERANCANGANPEGAWAI PERUBATAN15,046Gold/Platinum
54HIE MEE WONGHOSPITAL SIBUJURURAWAT MASYARAKAT14,940Gold/Platinum
55JANARIAH ABDUL MAJIDHOSPITAL KUALA NERANGJURURAWAT MASYARAKAT14,863Gold/Platinum
56WAN AZRINAHOSPITAL KUALA KRAIPEMBANTU PERAWATAN KESIHATAN14,855Gold/Platinum
57REN YI KOWHOSPITAL TENGKU AMPUAN AFZAN, KUANTANPEGAWAI PERUBATAN14,823Gold/Platinum
58FENDY ARISHOSPITAL SERDANGPEGAWAI PERUBATAN14,775Gold/Platinum
59JOE ANGHOSPITAL SELAYANGPEGAWAI FARMASI14,735Gold/Platinum
60LYNDA TSAIJKN SARAWAKPEGAWAI PERUBATAN14,691Gold/Platinum
61AZZATUL HUSNIHOSPITAL ENCHE BESAR HAJJAH KHALSOM, KLUANGPEMBANTU PERAWATAN KESIHATAN14,653Gold/Platinum
62ANGELA KAWENHOSPITAL MIRIJURURAWAT MASYARAKAT14,543Gold/Platinum
63WANROU LAYHOSPITAL SEBERANG JAYAPEGAWAI FARMASI14,499Gold/Platinum
64MOHD MEZUANHOSPITAL TANAH MERAHPEMBANTU PERAWATAN KESIHATAN14,383Gold/Platinum
65JOSH LIMHOSPITAL SULTANAH BAHIYAHPEGAWAI PERUBATAN14,271Gold/Platinum
66WAN NORJKN PULAU PINANGJURURAWAT14,262Gold/Platinum
67ANIQ AMRANHOSPITAL MIRIPEGAWAI PERUBATAN14,257Gold/Platinum
68SEETHENG LEEKK LONG LAMAPEGAWAI FARMASI14,252Gold/Platinum
69MICHELLE DASHOSPITAL REHABILITASI CHERASPEGAWAI PERUBATAN14,249Gold/Platinum
70JIAN YUAN CHENGHOSPITAL SIBUPEGAWAI PERUBATAN14,107Gold/Platinum
71SURENTHARAN MATHAVANHOSPITAL PULAU PINANGPTD14,100Gold/Platinum
72FARIDA JUMAHATHOSPITAL LABUANJURURAWAT14,058Gold/Platinum
73AHMAD ZUNAWANIS HASHIMHOSPITAL KUALA LIPISPEGAWAI PERUBATAN14,007Gold/Platinum
74MEMEY IZADJKN SEMBILANJURURAWAT13,945Gold/Platinum
75BERDURI MAWARHOSPITAL SULTANAH BAHIYAHPEMBANTU PERAWATAN KESIHATAN13,937Gold/Platinum
76XUE MIN HENGJKN SARAWAKPEGAWAI PERUBATAN13,910Gold/Platinum
77ZALWANI MUSTAFAHOSPITAL GUA MUSANGLAIN-LAIN13,891Gold/Platinum
78FAIRUZ ALIA RAFIAIJKN SELANGORPEGAWAI PERUBATAN13,819Gold/Platinum
79AHMAD ZUBAIRHOSPITAL SHAH ALAMPEGAWAI PERUBATAN13,818Gold/Platinum
80RAJ NAIDUJKN PULAU PINANGPEGAWAI PERUBATAN13,804Gold/Platinum
81SULLIE PHANGHOSPITAL BINTULUJURURAWAT13,802Gold/Platinum
82NAWIN LANGGONGPKD SRI AMANPENOLONG PEGAWAI PERUBATAN13,795Gold/Platinum
83OOI LAI TERHOSPITAL KEPALA BATASPEGAWAI FARMASI13,773Gold/Platinum
84ADRIAN CHONGJKN SARAWAKPEGAWAI PERUBATAN13,746Gold/Platinum
85JJ KHOOJKN SARAWAKPEGAWAI PERUBATAN13,738Gold/Platinum
86PETER CHANG CHUNG MENGPKD KUCHINGPEGAWAI PERUBATAN13,681Gold/Platinum
87CHING YEEHOSPITAL TAIPINGPEGAWAI PERUBATAN13,664Gold/Platinum
88JIE EN TANHOSPITAL UMUM SARAWAK, KUCHINGPEGAWAI PERUBATAN13,643Gold/Platinum
89SUZAN JUHATIKK TAGINAMBUR, KOTA BELUDJURURAWAT13,609Gold/Platinum
90MEI FONGJKN SARAWAKPEGAWAI PERUBATAN13,577Gold/Platinum
91KHOMATHE DEVARAJANHOSPITAL RAJA PERMAISURI BAINUN, IPOHPEGAWAI PERUBATAN13,539Gold/Platinum
92LIOM SIU LIENHOSPITAL BENTONGJURUFOTOGRAFI13,533Gold/Platinum
93SHAHLAN MAT AHMINPKD KULAIPEMBANTU AWAM13,531Gold/Platinum
94KOK LEONG SOOHOSPITAL MIRIPEGAWAI PERUBATAN13,510Gold/Platinum
95SIN LIANINSTITUT KANSER NEGARAJURURAWAT13,497Gold/Platinum
96RAJAN RAVIHOSPITAL RAJA PERMAISURI BAINUN, IPOHPEMBANTU PERAWATAN KESIHATAN13,439Gold/Platinum
97SANTHI KAILASAMHOSPITAL BANTINGJURURAWAT13,431Gold/Platinum
98SHARIHAN KHASHIMKLINIK PERGIGIAN TELOK WANJAHPEGAWAI PERGIGIAN13,322Gold/Platinum
99NAZRATUL WANHOSPITAL SULTAN ABDUL HALIM, SUNGAI PETANIJURURAWAT13,317Gold/Platinum
100LIM SIEW KONG LIMHOSPITAL GRIKJURURAWAT MASYARAKAT13,292Gold/Platinum

Having trouble locating your activation code? Click here for the full list.

Top 10 Male

CURRENT
RANKING
NAME FACILITY TITLE AVG. DAILY STEPS TIER
1YUSHEO HSJKN PERAKPEGAWAI PENERANGAN33,198Platinum
2SAFRI ISMAILHOSPITAL KEPALA BATASPEMBANTU TADBIR PENGKERANIAN/OPERASI28,805Platinum
3AHZAM NORPKD LARUT MATANG SELAMAPENOLONG PEGAWAI PERUBATAN24,254Gold
4SHAMSUL PANDINJKN WP LABUANPEMBANTU KESIHATAN AWAM23,500Gold
5LOGESVARAN KUMARASAMYKK TANJUNG MALIMPENOLONG PEGAWAI PERUBATAN21,579Gold
6ZAID MASRIHOSPITAL TAIPINGPEMBANTU PERAWATAN KESIHATAN19,110Gold
7JESSEL JERICHOKLINIK PERGIGIAN KENINGAUPEGAWAI PERGIGIAN18,753Gold
8MOHD ANASKK BAKAR ARANGPENOLONG PEGAWAI PERUBATAN18,288Gold
9YONG MUH NGHOSPITAL RAJA PERMAISURI BAINUN, IPOHPEGAWAI PERUBATAN17,718Gold
10MATIUS AWASHOSPITAL TAWAUPENOLONG PEGAWAI PERUBATAN17,555Gold

Top 10 Female

CURRENT
RANKING
NAME FACILITY TITLE AVG. DAILY STEPS TIER
1ROZINA BASARUDINPKD BANDAR BAHARUPEMBANTU TADBIR PENGKERANIAN/OPERASI29,840Gold
2AZLIZA ISMAILHOSPITAL SULTANAH NUR ZAHIRAH, KUALA TERENGGANUJURURAWAT MASYARAKAT27,845Gold
3HERMIN KARNAILKK BRUASJURURAWAT22,685Platinum
4SHIREEN SREE JAYANHOSPITAL MELAKAPEGAWAI PERUBATAN21,800Gold
5ROZYANA ARIDFINKK SEREMBAN 2PEMBANTU PERAWATAN KESIHATAN21,629Gold
6JAMILAH MANKK PERMATANG PAUHJURURAWAT21,598Platinum
7EMILIN KHALIDPKD SIKPEGAWAI PERUBATAN20,292Platinum
8INSON YUSUFHOSPITAL JITRAPEMBANTU PERAWATAN KESIHATAN19,737Gold
9SANNI TEEHOSPITAL TENGKU AMPUAN RAHIMAHPEGAWAI PERUBATAN17,426Gold
10KS KORKOLEJ KEJURURAWATAN KUANTANPENGAJAR17,077Gold

Top 5 Male

CURRENT
RANKING
NAME TITLE FACILITY AVG. DAILY STEPS TIER
1YUSHEO HSPEGAWAI PENERANGANJKN PERAK36,764Gold/Platinum
2LOGAVINOD NAKASWARAMPEGAWAI FARMASIPKB MIRI29,960Gold/Platinum
3SAFRI ISMAILPEMBANTU TADBIR PENGKERANIAN/OPERASIHOSPITAL KEPALA BATAS25,026Gold/Platinum
4AHZAM NORPENOLONG PEGAWAI PERUBATANPKD LARUT MATANG SELAMA21,878Gold/Platinum
5KONG SIONG LUENGPENOLONG PEGAWAI PERUBATANKK SRI AMAN21,365Gold/Platinum

Top 5 Female

CURRENT
RANKING
NAME TITLE FACILITY AVG. DAILY STEPS TIER
1AZLIZA ISMAILJURURAWAT MASYARAKATHOSPITAL SULTANAH NUR ZAHIRAH, KUALA TERENGGANU23,484Gold/Platinum
2EMILIN KHALIDPEGAWAI PERUBATANPKD SIK22,736Gold/Platinum
3INSON YUSUFPEMBANTU PERAWATAN KESIHATANHOSPITAL JITRA20,585Gold/Platinum
4NORZATULSYIMA NASIRUDINPEGAWAI PERUBATANHOSPITAL MIRI18,923Gold/Platinum
5PRINCESS SHACAJURURAWAT MASYARAKATPKD MUAR18,095Gold/Platinum

MOH Tradition "PIALA PUSINGAN"

About the Challenge

This challenge shall be a tradition trophy for a period of 1 year starting from July 2018 onwards and is open to two categories:

  1. "Piala Pusingan Peringkat negeri"
  2. "Piala Pusingan Ibu Pejabat KKM"

How to win

  • Be the Best Performing State.
  • Score is calculated based on total participation rate, steps achievement of the individuals for each state, and the proportion of individuals achieving Gold (10,000 daily average steps) & above.

Trophies

The "Piala Pusingan" will be given and kept by the winners of each category for three month

Competition Terms and Conditions

  1. The "Piala Pusingan" will run on a quarterly basis and challenge details will be updated accordingly on KOSPEN@Activ website.
  2. The trophies can only be kept for 3 months.
  3. Upon the conclusion of the next round of "Piala Pusingan", the trophies shall be handed back to the next "winning" states/divisions.

User Guide

(Existing BookDoc user can skip these steps and proceed to activate your KOSPEN@Activ programme)

Step 1

Download BookDoc app for FREE from App Store or Google Play

Step 2

Click Join Now for new user to register or Sign In for existing user

Activate Your KOSPEN@Activ Premium Programme

(Make sure you have the latest version of BookDoc app!)

Step 1

Click on the Activate Now
Look for "Are you in our premium programme? Activate now." at the bottom of the Home screen

Step 2

Activate your Activation Code, IC Number and Position

Step 3

Click on the Activ button in the Home screen

Step 4

Sync to your respective fitness tracker device:
iPhone:
Apple Health
Samsung:
Samsung Health
Other Android:
Google Fit*

*for Google Fit user, please use the account associated with Google Fit. View steps here.

Existing user can use your current BookDoc account and just activate your KOSPEN@Activ Activation Code

What Should I Do If I Relocate To Another MOH Facility?

Deactivate and re-activate your new Facility Code

  • MENU
  • SETTING
  • PREMIUM PROGRAMME
  • DEACTIVATE
  • ENTER NEW FACILITY CODE

Video

How To Register & Activate

How To Sync Your Fitness Device

How To Claim & Redeem Your Rewards

Full User Guide

Compatible Devices & Apps

Apple Health

Samsung Health

Jawbone Up

Garmin Connect

Fitbit

Google Fit

For MI Fit user, please contact our technical support team for assistance.

FAQ

JOINING BOOKDOC Activ UNDER KOSPEN@Activ PROGRAMME

Answer

You just need a valid phone number, valid email address or Facebook account, a compatible smart phone, and a compatible device or a mobile app that can track your steps.

  1. Compatible Device or Mobile App that can track your steps:
    Device/App Description Additional Requirements
    (i) Wearable Fitness Devices Fitbit, Jawbone, Garmin, Mi Fit Ensure their software requirements is compatible to your smart phone
    (ii) Fitness App (downloadable for free) Health (Apple), Samsung Health (Samsung), Google Fit (Other Android; compatible with Mi Fit app) Your smart phone must come with motion-tracking sensor
  2. Compatible Smart Phones:
    Type Operating System
    (i) iPhone (Apple) iOS 8 or later
    (ii) Android Android 4.4 or later
Answer

Download "BookDoc" for FREE on the App Store or Google Play. Click the "Activ" button in BookDoc App and follow the instructions to set up BookDoc Activ.

Answer

Please contact us by email at kospenactiv@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

Answer

Verifying phone number allows you to view the rewards and activate BookDoc notifications. We will also be able to contact you via the verified number should you face any technical issues.

Answer

All MOH staff are entitled to participate in this programme. Click Rules to learn more.

Answer

After sign in, activate your Premium Programme by entering your Activation Code (Facility Code).

Answer

Activation code is based on the facility that you work at. You may check here.

Answer

Please ensure your Activation Code, IC Number and Position are entered correctly. If you're still facing the difficulties, please contact us by email at kospenactiv@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

Answer

Yes. Please deactivate your previous Activation Code and enter the new code (based on your latest facility you're in). Please refer to User Guide.

Answer

The competition runs on a regular basis and details will be updated accordingly on KOSPEN@Activ website. Make sure you have activated your Activation Code.

SYNC YOUR DEVICE

Answer

No. As long as you don't sign out, your device will automatically sync with BookDoc Activ. If you signed out, complete information may not be captured to determine the membership tiers and BookDoc Activ Points.

Answer

Please make sure you have a compatible smart phone and a compatible device or mobile app. If it still doesn't work, please contact us by email at kospenactiv@bookdoc.com or call us at 1300 882 362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

Answer

Minimal because we don't require you to turn on BookDoc App all the time. You just need to make sure that you are signed in your account.

Answer

Please click on menu bar on top left and click "Sign In", enter your email address with password followed by clicking "Sign In" or click "Sign In with Facebook". You'll not be required to enter all the information again.

Answer

Minimal because we don't transmit real-time data.

Answer

For Tracker App like Samsung Health/Google Fit/ Apple Health, they function even at an offline mode to capture the steps data. However, you'll still need minimum data/internet/wifi for the steps data transmission from Tracker App to BookDoc App.

Answer

For Apple Health: Due to security for iPhone, every time when you open the BookDoc app, the syncing button will appear on the right corner of the Activ tab. Please ensure that you let the syncing process to be completed before clicking on the Activ tab.

For Google Fit: Sometimes there is a delay in the transmission of data from Google Fit to BookDoc Activ. Nonetheless, the sync is continuous so normally the total steps will be concluded at the end of each day.

For wearable devices, please remember to sync the device data to yours correspond app.

Please check your Tracker App to ensure step detection is turned on. If Tracker App is showing some number of steps while BookDoc still showing 0 steps, please contact us by email at kospenactiv@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

MEMBERSHIP TIERS & BOOKDOC Activ POINTS

Answer

You can earn BookDoc Activ Points when your movement (number of steps) is measured by a compatible device or mobile app and sync with BookDoc Activ.

Answer

Membership Tiers Average Daily Steps in a month
Platinum 10,000 for 3 consecutive months
Gold 10,000
Silver 6,000
Bronze 3,000

Answer

In order to achieve Platinum Tier, you will need to maintain Gold Tier for 3 consecutive months whereby to achieve Gold Tier you need to maintain Average Daily Steps of at least 10,000 for the month.

For example, if you achieve Gold Tier for Month 1 & 2, by Month 3 if you can still maintain 10,000 Average Daily Steps, you will unlock the Platinum Tier by the end of Month 3.

To maintain the Platinum Tier, you will also need to maintain the 10,000 Average Daily Steps every subsequent months. If somehow you only achieve 7,000 Average Daily Steps on a particular month, your Tier will then become Silver. Subsequently you will need to go through the cycle of 3 consecutive months of Gold Tier again before unlocking Platinum.

BOOKDOC Activ REWARDS

Answer

Please refer to our list of Reward Partners for further details. You will enjoy the rewards based on the membership tiers (on the condition that you have achieve minimum target in our app).

Answer

You will receive notification on the 1st day of the month with information of your achieved tier (based on previous month's average daily steps). You may claim the rewards that you wish before the 7th of the calendar month and have 30 days to utilize the rewards at physical or online store.

Answer

Please try again for next months as the Reward Claim cycle is repeating every month.

Answer

Please contact us by email to kospenactiv@bookdoc.com or call us at 1300 882 362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm)

BOOKDOC FEATURES

Answer

This competition is mainly for Activ platform that are open to all MOH staff. There are two others platform that you can use from BookDoc.

Firstly, BookDoc Search & Book helps users to find and book nearby healthcare professionals anywhere. The Search & Book feature integrates seamlessly with navigation, transport, booking accommodation service and recommended restaurants and attractions for a hassle free and enjoyable experience to healthcare appointments.

Secondly, you can use our Health Info to get latest health knowledge updated by MIMS.

Contact Us

For administration matters:

kospenactiv@moh.gov.my

For technical support:

kospenactiv@bookdoc.my
or call us at 1300 882 362
(Mon-Fri 9am-6pm, Sat: 9am-1pm)