About BookDoc Activ

Sync your fitness tracker with BookDoc Activ, and begin your rewarding journey for being Activ! Your average daily number of steps at the end of every month will become your Reward level: Bronze, Silver, Gold & Platinum, where exciting deals await. The higher the Reward level, the better the deals and the greater the number of lifestyle verticals which you could take advantage of.

Check out the comprehensive list of Reward partners and the countries where you could enjoy the benefits. It includes participating outlets under food & beverages, grocery shopping, gym & fitness, clothing & apparel, health & wellness appliance, transport and many more.

Go Activ, Get Rewards!

Available at App Store and Google Play.

KOSPEN@Activ

A new initiative by MOH in collaboration with BookDoc Activ. It aims to increase the level of physical activities amongst Malaysian adults through competitions powered by BookDoc Activ app. KOSPEN@Activ will be part of the programme under KOSPEN and KOSPEN Plus as a value added initiative.

General Terms and Conditions

  1. Competitions run on a regular basis and competition details will be updated accordingly on KOSPEN@Activ website.
  2. Participants must download, register and activate BookDoc. It is FREE on Google Play and App Store. Please refer here.
  3. Your activation code will be based on the facility your are in, please refer here.
  4. Competition can be categorized by group or individual depending on the rules.
  5. The competition timetable will be published on the KOSPEN@Activ website and updated accordingly.
  6. Leaderboard will be updated accordingly.
  7. Prizes or Trophies will be given out according to the challenge. (if applicable)
  8. The identity and place of work for the winners will be verified.
  9. The data of the number of steps of the winners will be analyzed, and any suspicious patterns or trends will be further investigated, pending verification.
  10. Cheaters will forfeit their future rights of winning any competition.
*Average is calculated by dividing the total number of steps over 1/12/2018-31/12/2018 by 31 days (users who joined half way would effectively "lose" steps)

Group A: MOH Top Management

CURRENT
RANKING		 NAME TITLE AVG. DAILY STEPS TIER
1YBRS. DR. ISMUNI BIN BOHARIPENGARAH KESIHATAN WP LABUAN18,542Platinum
2YBHG. DATO' SERI DR. CHEN CHAW MINKETUA SETIAUSAHA15,537Platinum
3YBRS. PUAN SURAIYA BINTI SYED MOHAMEDPENGARAH PENDIDIKAN KESIHATAN13,679Platinum
4YBRS. DR. WAN MANSOR BIN HAMZAHPENGARAH KESIHATAN NEGERI PULAU PINANG7,721Silver
5YBRS. DR. GOH CHENG SOONPENGARAH TRADISIONAL & KOMPLEMENTARI5,896Bronze

Group B: MOH Staffs

CURRENT
RANKING		 NAME FACILITY POSITION AVG. DAILY STEPS TIER
1HERMIN KARNAILKK BRUASJURURAWAT72,874Platinum
2SAFRI ISMAILHOSPITAL KEPALA BATASPEMBANTU TADBIR PENGKERANIAN/OPERASI62,453Platinum
3ROZINA BASARUDINPKD BANDAR BAHARUPEMBANTU TADBIR PENGKERANIAN/OPERASI51,633Platinum
4SIM CHOW SINGPUSAT JANTUNG SARAWAKPENOLONG PEGAWAI PERUBATAN44,977Platinum
5ERNITA KARIMKK TAMPINPEGAWAI PERUBATAN43,105Gold
6CHICHA ELLINOEKK CHANGKAT KRUINGJURUTEKNOLOGI MAKMAL PERUBATAN40,806Gold
7LAI JUN YUANHOSPITAL SULTANAH NORA ISMAIL, BATU PAHATPEGAWAI PERUBATAN40,084Platinum
8YUSHEO HSJKN PERAKPEGAWAI PENERANGAN37,314Platinum
9FEZAILAH ABDULLAHKOLEJ KEJURURAWATAN SIBUJURURAWAT35,807Platinum
10KS KORKOLEJ KEJURURAWATAN KUANTANPENGAJAR35,166Platinum
11ROSLI LAIMANJKN WP LABUANPENOLONG PEGAWAI PERUBATAN32,791Platinum
12MOHD FAZDLY INANHOSPITAL RAJA PERMAISURI BAINUN, IPOHPENOLONG PEGAWAI PERUBATAN30,422Platinum
13SHAHRIL ATAU AYIL KEMBALIHOSPITAL TAWAUPEGAWAI SAINS28,954Gold
14MOHD RIZAL MOHD DRAWISHOSPITAL KUALA LUMPURPEMBANTU KESIHATAN AWAM26,401Platinum
15NURHAYATI JAMALUDINBAHAGIAN PERANCANGANPEGAWAI PERUBATAN25,287Platinum
16SHIMA ABDULLAHKOLEJ KEJURURAWATAN KUANTANPEMBANTU OPERASI25,209Platinum
17AZMI KASIMHOSPITAL KUALA LUMPURPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN22,845Platinum
18EMILIN KHALIDPKD SIKPEGAWAI PERUBATAN21,492Platinum
19HANIFAH SAATHOSPITAL SULTANAH NORA ISMAIL, BATU PAHATJURURAWAT MASYARAKAT20,519Platinum
20BAZILAH JUSOHINSTITUT PENYELIDIKAN PERUBATANPENOLONG PEGAWAI SAINS20,251Platinum
21MURIZAL ZAINOLINSTITUT PENYELIDIKAN PERUBATANPEGAWAI PENYELIDIK20,223Platinum
22NURUL ADILAHKLINIK PERGIGIAN LAHAD DATUJURUTERAPI PERGIGIAN19,285Platinum
23LYSAH SIBINHOSPITAL LABUANJURURAWAT18,824Platinum
24HAMAT MANSORKLINIK PERGIGIAN/PEJABAT PERGIGIAN PORT DICKSONPEMBANTU PERAWATAN KESIHATAN18,824Platinum
25SUKRI AHMADHOSPITAL RAJA PEREMPUAN ZAINAB II, KOTA BHARUPEGAWAI PERUBATAN18,458Gold
26JOHN KONG JIAN PEIJKN SARAWAKPEGAWAI DIETETIK17,890Platinum
27JENNIFER ALOYSIUSJKN WP LABUANPEGAWAI TEKNOLOGI MAKLUMAT17,809Gold
28FARIZ NA'AMANKK SIMPANG EMPAT (KANGAR)PEGAWAI PERGIGIAN17,631Gold
29UMI KALSOM MOHD LATIFHOSPITAL SULTAN HAJI AHMAD SHAH, TEMERLOHJURURAWAT17,593Platinum
30MUHAMMAD FAKRIKLINIK PERGIGIAN BESAR KOTA BHARUPEGAWAI PERGIGIAN17,503Platinum
31MOHAMAD MUDANORANHOSPITAL KUALA LUMPURPEGAWAI PENERANGAN17,465Platinum
32CYRIL MISONGHOSPITAL KUALA PENYUPEGAWAI SAINS17,278Platinum
33EK GUAN TANHOSPITAL SELAYANGPEGAWAI PERUBATAN17,179Platinum
34MOHD ISMAIL MOHAMED MAZLANMAKMAL KESIHATAN AWAM KOTA KINABALULAIN-LAIN17,131Platinum
35WEI XI TANHOSPITAL SULTANAH AMINAH, JOHOR BAHRUPEGAWAI PERGIGIAN17,048Gold
36AZAH YAHAYAPUSAT DARAH NEGARA (PDN)PEMBANTU OPERASI16,877Platinum
37KAMAL BAKSHIRPKD PERAK TENGAHPEGAWAI PERUBATAN16,798Platinum
38LEONG YUEN CHINHOSPITAL SULTANAH BAHIYAHPEGAWAI PERUBATAN16,709Platinum
39MOHAMMAD ANWAR HAUHOSPITAL RAJA PEREMPUAN ZAINAB II, KOTA BHARUPEGAWAI PERUBATAN16,538Platinum
40CHUN WEI LIMBAHAGIAN REGULATORI FARMASI NEGARAPEGAWAI FARMASI16,530Gold
41MAGDELENA CHEEHOSPITAL QUEEN ELIZABETH, KOTA KINABALUPENOLONG AKAUNTAN16,215Platinum
42ZUBAIDAH MOHAMEDKK BADANGJURURAWAT16,176Platinum
43AHMAD ZUNAWANIS HASHIMHOSPITAL KUALA LIPISPEGAWAI PERUBATAN15,588Gold
44MOHD HALIL HALMI B ISMAIL HALILJKN PULAU PINANGPEMBANTU OPERASI15,580Gold
45AZRIRAZALI XRJKN KELANTANPEGAWAI FARMASI15,470Platinum
46MARIA SULEIMANBAHAGIAN KAWALAN PENYAKITPEGAWAI PERUBATAN15,456Platinum
47KIM SUI WANBAHAGIAN PENGURUSAN LATIHANPEGAWAI PERUBATAN15,402Gold
48JESSEL JERICHOKLINIK PERGIGIAN KENINGAUPEGAWAI PERGIGIAN15,245Platinum
49ZEN KUANGHOSPITAL UMUM SARAWAK, KUCHINGPEGAWAI PERUBATAN15,156Gold
50ZAILAWATI MAHAMEDPKD KUALA TERENGGANUPEMBANTU TADBIR PENGKERANIAN/OPERASI15,115Gold
51WAN HASNUL HALIMI WAN HASSANHOSPITAL RAJA PEREMPUAN ZAINAB II, KOTA BHARUPEGAWAI PERUBATAN14,959Platinum
52MAWAR DARATULAINHOSPITAL UNIVERSITI KEBANGSAAN MALAYSIAPENOLONG PEGAWAI PERUBATAN14,946Platinum
53GURVIN SANDHUHOSPITAL RAJA PERMAISURI BAINUN, IPOHPEGAWAI PERUBATAN14,874Platinum
54FADHLULLAH BINHOSPITAL PAKAR SULTANAH FATIMAH, MUARPEGAWAI PERUBATAN14,840Platinum
55KHYE TEE LAUJKN JOHORPEGAWAI FARMASI14,832Platinum
56ASYRAF MOHD ZUKIHOSPITAL QUEEN ELIZABETH, KOTA KINABALUPEGAWAI PERUBATAN14,788Gold
57EILEEN LIMHOSPITAL ENCHE BESAR HAJJAH KHALSOM, KLUANGPEGAWAI DIETETIK14,510Gold
58NABILAH AYOBJKN WP KUALA LUMPUR & PUTRAJAYAPEGAWAI PERUBATAN14,465Platinum
59DERRICK NGAHOSPITAL BAHAGIA, ULU KINTAPEGAWAI PERUBATAN14,459Platinum
60KHAIRUL HAFIDZ ALKHAIRBAHAGIAN KAWALAN PENYAKITPEGAWAI PERUBATAN14,446Platinum
61MIN CHUAHOSPITAL PAKAR SULTANAH FATIMAH, MUARPEGAWAI FARMASI14,323Platinum
62NURULAKMAM KATIMONPKD KLUANGPEGAWAI PERUBATAN14,224Platinum
63CHUA SOOHONGHOSPITAL SULTAN HAJI AHMAD SHAH, TEMERLOHJURUFOTOGRAFI14,113Platinum
64MUHAMMAD FUAZ MAHFUZHOSPITAL KENINGAUPEGAWAI PERUBATAN14,111Gold
65MOOD LAZIM KADIRBAHAGIAN PEMBANGUNAN KESIHATAN KELUARGAPENOLONG PEGAWAI PERUBATAN14,101Gold
66NOOR AMALIA BINTI SAARIJKN KEDAHPEGAWAI FARMASI14,090Platinum
67NORZATULSYIMA NASIRUDINHOSPITAL MIRIPEGAWAI PERUBATAN13,914Platinum
68SITI HAJAR MAT KASIMHOSPITAL TELUK INTANJURURAWAT13,856Platinum
69IBRAHIM ABUHOSPITAL SULTANAH NUR ZAHIRAH, KUALA TERENGGANUPEGAWAI PERUBATAN13,784Gold
70SHAHLAN MAT AHMINPKD KULAIPEMBANTU AWAM13,772Platinum
71MOHD KHUSAIRIKK PALONG 7&8(FELDA)PENOLONG PEGAWAI PERUBATAN13,678Platinum
72MOHD NOOR AZAM MOHD NAZRIKK KODIANGPEGAWAI PERUBATAN13,674Gold
73NOYAH ABDULHOSPITAL SULTANAH NUR ZAHIRAH, KUALA TERENGGANUPEMBANTU PERAWATAN KESIHATAN13,657Gold
74HAFIZATUL AIMAN SULAIMANBAHAGIAN PENDIDIKAN KESIHATANPEMBANTU TADBIR PENGKERANIAN/OPERASI13,596Platinum
75MASLINDAH CRISTIANUSHOSPITAL LABUANJURURAWAT13,506Platinum
76CHIN EU CHONGBAHAGIAN PERKEMBANGAN PERUBATANPEGAWAI PERUBATAN13,452Platinum
77ZULKIFLI MAJIDKK AYER KEROHJURUPULIH PERUBATAN13,415Platinum
78IZAD ALANHOSPITAL SERDANGPEGAWAI PERUBATAN13,412Platinum
79AHMAD LOTPIHOSPITAL ROMPINPEMBANTU PERAWATAN KESIHATAN13,401Platinum
80THE JFKHOSPITAL SULTAN HAJI AHMAD SHAH, TEMERLOHPENOLONG PEGAWAI TEKNOLOGI MAKLUMAT13,363Platinum
81NOOR HAYATIKK LAMBOR KIRIJURURAWAT13,353Gold
82ZANARIAH HUSSEINHOSPITAL PUTRAJAYAPEGAWAI PERUBATAN13,343Platinum
83VOO TZE FUNGHOSPITAL QUEEN ELIZABETH, KOTA KINABALULAIN-LAIN13,298Platinum
84HAFIZUDDIN MUNIRJKN PULAU PINANGPEMBANTU TADBIR PENGKERANIAN/OPERASI13,293Platinum
85SIN LIANINSTITUT KANSER NEGARAJURURAWAT13,268Platinum
86WAN MARIAM WAN ABDUL RAHMANPKD MIRIPEGAWAI PERGIGIAN13,241Platinum
87YAN YAHYAHOSPITAL PAKAR SULTANAH FATIMAH, MUARPEMBANTU PERAWATAN KESIHATAN13,236Gold
88LIOM SIU LIENHOSPITAL BENTONGJURUFOTOGRAFI13,213Platinum
89WRAHAYU WHASSANINSTITUT KANSER NEGARAJURURAWAT13,188Gold
90AMALINA AMRIBAHAGIAN AMALAN DAN PERKEMBANGAN FARMASIPEGAWAI FARMASI13,092Gold
91JE CHOOHOSPITAL PULAU PINANGPEGAWAI PERUBATAN13,082Gold
92MOHD FAHMIE OTHMANHOSPITAL KINABATANGANPEGAWAI PERUBATAN13,022Gold
93MUHAMMAD HAZWANHOSPITAL SULTANAH BAHIYAHPEGAWAI PERUBATAN13,014Gold
94HUI YING KHOOHOSPITAL PULAU PINANGPEGAWAI PERUBATAN13,012Platinum
95SOON HOCK LIMJKN KELANTANPTD12,993Platinum
96ANDY LIMHOSPITAL PULAU PINANGPEGAWAI PERUBATAN12,965Platinum
97ABDUL RAHMANHOSPITAL QUEEN ELIZABETH, KOTA KINABALUPEGAWAI TADBIR12,902Platinum
98LAITE AMBIUKK KUNDASANG, RANAUJURURAWAT12,900Platinum
99ARIFIN JUNIORKOLEJ SAINS KESIHATAN BERSEKUTU JOHOR BAHRUPENGAJAR12,860Gold
100KIAH LOON NGHOSPITAL RAJA PEREMPUAN ZAINAB II, KOTA BHARUPEGAWAI PERUBATAN12,839Gold

Activation Code

Having trouble locating your activation code? Click here for the full list.

Top 25 Most Improved Over 3 Months (May - July 2018)

RANK NAME FACILITY POSITION GENDER
1LAI JUNHOSPITAL SULTANAH NORA ISMAIL, BATU PAHATPEGAWAI PERUBATANMale
2KHAIRUL AMZARBAHAGIAN PEROLEHAN DAN PENSWASTAANPEMBANTU TADBIR PENGKERANIAN/OPERASIMale
3JE CHOOHOSPITAL PULAU PINANGPEGAWAI PERUBATANMale
4MAEL'S KLTNHOSPITAL TANAH MERAHPEMBANTU PERAWATAN KESIHATANMale
5FEZAILAH ABDULLAHKOLEJ KEJURURAWATAN SIBUJURURAWATFemale
6KS KORKOLEJ KEJURURAWATAN KUANTANPENGAJARFemale
7BAZILAH JUSOHINSTITUT PENYELIDIKAN PERUBATANPENOLONG PEGAWAI SAINSFemale
8NOORHISYAM JALUDINHOSPITAL SIBUJURUTEKNIK PERUBATANMale
9IZAD ALANHOSPITAL SULTANAH BAHIYAHPEGAWAI PERUBATANMale
10HERMIN KARNAILKK BRUASJURURAWATFemale
11SHIMA ABDULLAHKOLEJ KEJURURAWATAN KUANTANPEMBANTU OPERASIFemale
12POKYA CONGKK BANDAR PASIR MASPEMBANTU TADBIR PENGKERANIAN/OPERASIMale
13SHAARI SHAARIKK BERIS PANCHORPEMBANTU PERAWATAN KESIHATANMale
14SYAZNI SAMSUDINHOSPITAL SUNGAI BULOHJURURAWATFemale
15NORHASYZA ABD RAHMANKK MENUMBOK, KUALA PENYUJURURAWAT MASYARAKATFemale
16FIRDAUZ AHMADKK TAIPINGPEMBANTU PEMBEDAHAN PERGIGIANMale
17AHMAD SOBRIHOSPITAL KUALA KANGSARPEMBANTU PERAWATAN KESIHATANMale
18GRENNY JOBINKK SEKUAUPENOLONG PEGAWAI PERUBATANMale
19SIM CHOWPUSAT JANTUNG SARAWAKPENOLONG PEGAWAI PERUBATANMale
20WEI LUEN LEONGHOSPITAL PULAU PINANGPEGAWAI FARMASIMale
21MOHAMAD MUDANORANJKN WP KUALA LUMPUR & PUTRAJAYAPEGAWAI PENERANGANMale
22ZUERINA JUMATJKN WP LABUANPEMBANTU PERAWATAN KESIHATANFemale
23MOHD FADHIL AKMATHOSPITAL TAWAUPENOLONG PEGAWAI PERUBATANMale
24ROSLI LAIMANJKN WP LABUANPENOLONG PEGAWAI PERUBATANMale
25SITI HAJAR MAT KASIMHOSPITAL TELUK INTANJURURAWATFemale

Top 3 Best Performing State

RANKING STATE
1 PULAU PINANG
2 WP LABUAN
3 PERAK

Top 10 Male

CURRENT
RANKING		 NAME FACILITY TITLE AVG. DAILY STEPS TIER
1YUSHEO HSJKN PERAKPEGAWAI PENERANGAN33,198Platinum
2SAFRI ISMAILHOSPITAL KEPALA BATASPEMBANTU TADBIR PENGKERANIAN/OPERASI28,805Platinum
3AHZAM NORPKD LARUT MATANG SELAMAPENOLONG PEGAWAI PERUBATAN24,254Gold
4SHAMSUL PANDINJKN WP LABUANPEMBANTU KESIHATAN AWAM23,500Gold
5LOGESVARAN KUMARASAMYKK TANJUNG MALIMPENOLONG PEGAWAI PERUBATAN21,579Gold
6ZAID MASRIHOSPITAL TAIPINGPEMBANTU PERAWATAN KESIHATAN19,110Gold
7JESSEL JERICHOKLINIK PERGIGIAN KENINGAUPEGAWAI PERGIGIAN18,753Gold
8MOHD ANASKK BAKAR ARANGPENOLONG PEGAWAI PERUBATAN18,288Gold
9YONG MUH NGHOSPITAL RAJA PERMAISURI BAINUN, IPOHPEGAWAI PERUBATAN17,718Gold
10MATIUS AWASHOSPITAL TAWAUPENOLONG PEGAWAI PERUBATAN17,555Gold

Top 10 Female

CURRENT
RANKING		 NAME FACILITY TITLE AVG. DAILY STEPS TIER
1ROZINA BASARUDINPKD BANDAR BAHARUPEMBANTU TADBIR PENGKERANIAN/OPERASI29,840Gold
2AZLIZA ISMAILHOSPITAL SULTANAH NUR ZAHIRAH, KUALA TERENGGANUJURURAWAT MASYARAKAT27,845Gold
3HERMIN KARNAILKK BRUASJURURAWAT22,685Platinum
4SHIREEN SREE JAYANHOSPITAL MELAKAPEGAWAI PERUBATAN21,800Gold
5ROZYANA ARIDFINKK SEREMBAN 2PEMBANTU PERAWATAN KESIHATAN21,629Gold
6JAMILAH MANKK PERMATANG PAUHJURURAWAT21,598Platinum
7EMILIN KHALIDPKD SIKPEGAWAI PERUBATAN20,292Platinum
8INSON YUSUFHOSPITAL JITRAPEMBANTU PERAWATAN KESIHATAN19,737Gold
9SANNI TEEHOSPITAL TENGKU AMPUAN RAHIMAHPEGAWAI PERUBATAN17,426Gold
10KS KORKOLEJ KEJURURAWATAN KUANTANPENGAJAR17,077Gold

MOH Tradition "PIALA PUSINGAN"

About the Challenge

This challenge shall be a tradition trophy for a period of 1 year starting from July 2018 onwards and is open to two categories:

  1. "Piala Pusingan Peringkat negeri"
  2. "Piala Pusingan Ibu Pejabat KKM"

How to win

  • Be the Best Performing State.
  • Score is calculated based on total participation rate, steps achievement of the individuals for each state, and the proportion of individuals achieving Gold (10,000 daily average steps) & above.

Trophies

The "Piala Pusingan" will be given and kept by the winners of each category for three month

Competition Terms and Conditions

  1. The "Piala Pusingan" will run on a quarterly basis and challenge details will be updated accordingly on KOSPEN@Activ website.
  2. The trophies can only be kept for 3 months.
  3. Upon the conclusion of the next round of "Piala Pusingan", the trophies shall be handed back to the next "winning" states/divisions.

User Guide

(Existing BookDoc user can skip these steps and proceed to activate your KOSPEN@Activ programme)

Step 1

Download BookDoc app for FREE from App Store or Google Play

Step 2

Click Join Now for new user to register or Sign In for existing user

Activate Your KOSPEN@Activ Premium Programme

(Make sure you have the latest version of BookDoc app!)

Step 1

Click on the Activate Now
Look for "Are you in our premium programme? Activate now." at the bottom of the Home screen

Step 2

Activate your Activation Code, IC Number and Position

Step 3

Click on the Activ button in the Home screen

Step 4

Sync to your respective fitness tracker device:
iPhone:
Apple Health
Samsung:
Samsung Health
Other Android:
Google Fit*

*for Google Fit user, please use the account associated with Google Fit. View steps here.

Existing user can use your current BookDoc account and just activate your KOSPEN@Activ Activation Code

What Should I Do If I Relocate To Another MOH Facility?

Deactivate and re-activate your new Facility Code

  • MENU
  • SETTING
  • PREMIUM PROGRAMME
  • DEACTIVATE
  • ENTER NEW FACILITY CODE

Video

How To Register & Activate

How To Sync Your Fitness Device

How To Claim & Redeem Your Rewards

Full User Guide

Compatible Devices & Apps

Apple Health

Samsung Health

Mi Fit

Garmin Connect

Fitbit

Google Fit

For Mi Fit user, you may refer to the user guide (iOS | Android) for the steps. Do contact our technical support team if you need further assistance.
For Google Fit user, please use the account associated with Google Fit. View how.

FAQ

JOINING BOOKDOC Activ UNDER KOSPEN@Activ PROGRAMME

Answer

You just need a valid phone number, valid email address or Facebook account, a compatible smart phone, and a compatible device or a mobile app that can track your steps.

  1. Compatible Device or Mobile App that can track your steps:
    Device/App Description Additional Requirements
    (i) Wearable Fitness Devices Fitbit, Jawbone, Garmin, Mi Fit Ensure their software requirements is compatible to your smart phone
    (ii) Fitness App (downloadable for free) Health (Apple), Samsung Health (Samsung), Google Fit (Other Android; compatible with Mi Fit app) Your smart phone must come with motion-tracking sensor
  2. Compatible Smart Phones:
    Type Operating System
    (i) iPhone (Apple) iOS 8 or later
    (ii) Android Android 4.4 or later

Answer

Download "BookDoc" for FREE on the App Store or Google Play. Click the "Activ" button in BookDoc App and follow the instructions to set up BookDoc Activ.

Answer

Please contact us by email at kospenactiv@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

Answer

Verifying phone number allows you to view the rewards and activate BookDoc notifications. We will also be able to contact you via the verified number should you face any technical issues.

Answer

You may refer to our privacy policy.

Answer

All MOH staff are entitled to participate in this programme. Click Rules to learn more.

Answer

After sign in, activate your Premium Programme by entering your Activation Code (Facility Code).

Answer

Activation code is based on the facility that you work at. You may check here.

Answer

Please ensure your Activation Code, IC Number and Position are entered correctly. If you're still facing the difficulties, please contact us by email at kospenactiv@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

Answer

Yes. Please deactivate your previous Activation Code and enter the new code (based on your latest facility you're in). Please refer to User Guide.

Answer

The competition runs on a regular basis and details will be updated accordingly on KOSPEN@Activ website. Make sure you have activated your Activation Code.

SYNC YOUR DEVICE

Answer

No. As long as you don't sign out, your device will automatically sync with BookDoc Activ. If you signed out, complete information may not be captured to determine the membership tiers and BookDoc Activ Points.

Answer

Please make sure you have a compatible smart phone and a compatible device or mobile app. If it still doesn't work, please contact us by email at kospenactiv@bookdoc.com or call us at 1300 882 362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

Answer

Minimal because we don't require you to turn on BookDoc App all the time. You just need to make sure that you are signed in your account.

Answer

Please click on menu bar on top left and click "Sign In", enter your email address with password followed by clicking "Sign In" or click "Sign In with Facebook". You'll not be required to enter all the information again.

Answer

Minimal because we don't transmit real-time data.

Answer

For Tracker App like Samsung Health/Google Fit/ Apple Health, they function even at an offline mode to capture the steps data. However, you'll still need minimum data/internet/wifi for the steps data transmission from Tracker App to BookDoc App.

Answer

For Apple Health: Due to security for iPhone, every time when you open the BookDoc app, the syncing button will appear on the right corner of the Activ tab. Please ensure that you let the syncing process to be completed before clicking on the Activ tab.

For Google Fit: Sometimes there is a delay in the transmission of data from Google Fit to BookDoc Activ. Nonetheless, the sync is continuous so normally the total steps will be concluded at the end of each day.

For wearable devices, please remember to sync the device data to yours correspond app.

Please check your Tracker App to ensure step detection is turned on. If Tracker App is showing some number of steps while BookDoc still showing 0 steps, please contact us by email at kospenactiv@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

MEMBERSHIP TIERS & BOOKDOC Activ POINTS

Answer

You can earn BookDoc Activ Points when your movement (number of steps) is measured by a compatible device or mobile app and sync with BookDoc Activ.

Answer

Membership Tiers Average Daily Steps in a month
Platinum 10,000 for 3 consecutive months
Gold 10,000
Silver 6,000
Bronze 3,000

Answer

In order to achieve Platinum Tier, you will need to maintain Gold Tier for 3 consecutive months whereby to achieve Gold Tier you need to maintain Average Daily Steps of at least 10,000 for the month.

For example, if you achieve Gold Tier for Month 1 & 2, by Month 3 if you can still maintain 10,000 Average Daily Steps, you will unlock the Platinum Tier by the end of Month 3.

To maintain the Platinum Tier, you will also need to maintain the 10,000 Average Daily Steps every subsequent months. If somehow you only achieve 7,000 Average Daily Steps on a particular month, your Tier will then become Silver. Subsequently you will need to go through the cycle of 3 consecutive months of Gold Tier again before unlocking Platinum.

BOOKDOC Activ REWARDS

Answer

Please refer to our list of Reward Partners for further details. You will enjoy the rewards based on the membership tiers (on the condition that you have achieve minimum target in our app).

Answer

You will receive notification on the 1st day of the month with information of your achieved tier (based on previous month's average daily steps). You may claim the rewards that you wish before the 7th of the calendar month and have 30 days to utilize the rewards at physical or online store.

Answer

Please try again for next months as the Reward Claim cycle is repeating every month.

Answer

Please contact us by email to kospenactiv@bookdoc.com or call us at 1300 882 362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm)

BOOKDOC FEATURES

Answer

This competition is mainly for Activ platform that are open to all MOH staff. There are two others platform that you can use from BookDoc.

Firstly, BookDoc Search & Book helps users to find and book nearby healthcare professionals anywhere. The Search & Book feature integrates seamlessly with navigation, transport, booking accommodation service and recommended restaurants and attractions for a hassle free and enjoyable experience to healthcare appointments.

Secondly, you can use our Health Info to get latest health knowledge updated by MIMS.

Contact Us

For administration matters:

kospenactiv@moh.gov.my

For technical support:

kospenactiv@bookdoc.my
or call us at 1300 882 362
(Mon-Fri 9am-6pm, Sat: 9am-1pm)

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