MOH's Pedometer


Total Participants: 118,774
* Data as of 14th September 2019

ABOUT

ABOUT BOOKDOC ACTIV

Sync your fitness tracker with BookDoc Activ, and begin your rewarding journey for being Activ! Your average daily number of steps at the end of every month will become your Reward level: Bronze, Silver, Gold & Platinum, where exciting deals await. The higher the Reward level, the better the deals and the greater the number of lifestyle verticals which you could take advantage of.

Check out the comprehensive list of Reward partners and the countries where you could enjoy the benefits. It includes participating outlets under food & beverages, grocery shopping, gym & fitness, clothing & apparel, health & wellness appliance, transport and many more.

Go Activ, Get Rewards!

Available at App Store and Google Play.

KOSPEN@Activ

A new initiative by MOH in collaboration with BookDoc Activ. It aims to increase the level of physical activities amongst Malaysian adults through competitions powered by BookDoc Activ app. KOSPEN@Activ will be part of the programme under KOSPEN and KOSPEN Plus as a value added initiative.

CURRENT CHALLENGE

2019 Year End Grand Prize

There will be 3 Main and 47 consolation prizes given out to the lucky winners based on raffle / lucky draw method, i.e. We will pool all virtual raffle tickets collected between April and December 2019, and draw the winners randomly. Everyone has a chance to win, start early so that you can collect more virtual raffle tickets. The more tickets you have, the more likely for you to win the Grand Prizes!

Top 1 Trophy + RM500 Petrol Card
Top 2 Trophy + RM300 Petrol Card
Top 3 Trophy + RM200 Petrol Card
Top 4-47 RM100 Petrol Card
*More raffle tickets collected, higher chance to win the prizes!

How to increase your chance of winning the Grand Prizes?

  1. Individual Virtual Challenges
    • Open 'Activ' page on BookDoc app, click on the trophy icon on bottom right
    • On the 'Challenges' page, click on the relevant virtual challenges under the Exclusive section
    • Click "JOIN CHALLENGEbefore the start date of each individual virtual challenge
    • Ensure you are logged into BookDoc app, and synced to a fitness app on 'Activ' page
    • Points system:
      Hit the milestone challenge= 2 raffle tickets
      Half of milestone challenge= 1 raffle tickets
      Join the challenge= 1 raffle tickets
  2. Group Challenges
    • Refer to "Current Challenge" section from time to time on this microsite
    • Ensure you are logged into BookDoc app, and synced to a fitness app on 'Activ' page

Participation and performing well at these challenges will entitle you additional virtual raffle tickets. In addition, your monthly tier achieved on BookDoc Activ will also give you additional virtual raffle tickets.

Monthly Tier Average Daily Steps (Each Month) Entitlement
Platinum/Gold 10,000 3 virtual raffle tickets
Silver 6,000 2 virtual raffle tickets
Bronze 3,000 1 virtual raffle tickets

⋅ Get 1 virtual raffle ticket by being active and collect some steps every month

Coming soon to MOH: Inter-Facility Challenge. Please stay tuned

RULES

General Terms and Conditions

  1. Competitions run on a regular basis and competition details will be updated accordingly on KOSPEN@Activ website.
  2. Participants must download, register and activate BookDoc. It is FREE on Google Play and App Store. Please refer here.
  3. Your activation code will be based on the facility your are in, please refer here.
  4. Competition can be categorized by group or individual depending on the rules.
  5. The competition timetable will be published on the KOSPEN@Activ website and updated accordingly.
  6. Leaderboard will be updated accordingly.
  7. Prizes or Trophies will be given out according to the challenge. (if applicable)
  8. The identity and place of work for the winners will be verified.
  9. The data of the number of steps of the winners will be analyzed, and any suspicious patterns or trends will be further investigated, pending verification.
  10. Cheaters will forfeit their future rights of winning any competition.

LEADERBOARD

*Average is calculated by dividing the total number of steps over 1/9/2019 - 14/9/2019 by 14 days (users who joined half way would effectively "lose" steps)

Group A: MOH Top Management


CURRENT RANKING NAME TITLE AVG. DAILY STEPS TIER
1YBRS. DR. ISMUNI BIN BOHARIPENGARAH KESIHATAN WP LABUAN23,007Gold/Platinum
2YBHG. DATO' SERI DR. CHEN CHAW MINKETUA SETIAUSAHA15,620Gold/Platinum
3YBRS. PUAN SURAIYA BINTI SYED MOHAMEDPENGARAH PENDIDIKAN KESIHATAN15,552Gold/Platinum
4YBRS. DR. HERIC CORRAY A/L SOLOMAN CORRAYPENGARAH HOSPITAL KUALA LUMPUR12,082Gold/Platinum
5YBRS. DR. PARAM JEETH SINGH A/L PAKAR SINGHPENGARAH KESIHATAN WP KUALA LUMPUR & PUTRAJAYA11,718Gold/Platinum

Group B: MOH Staffs


CURRENT RANKING NAME FACILITY POSITION AVG. DAILY STEPS TIER
1STONE ROSESBAHAGIAN KAWALAN PENYAKITPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN58,763Gold/Platinum
2HERMIN KARNAILKK BRUASJURURAWAT48,045Gold/Platinum
3MOHD FAZDLY INANHOSPITAL RAJA PERMAISURI BAINUN, IPOHPENOLONG PEGAWAI PERUBATAN47,267Gold/Platinum
4AZMAN AHMADHOSPITAL RAJA PERMAISURI BAINUN, IPOHPEGAWAI PENERANGAN41,744Gold/Platinum
5CHICHA ELLINOEKK CHANGKAT KRUINGJURUTEKNOLOGI MAKMAL PERUBATAN40,693Gold/Platinum
6DEWIE JOSHUAHOSPITAL SIBUJURURAWAT40,011Gold/Platinum
7ERNITA KARIMKK TAMPINPEGAWAI PERUBATAN39,674Gold/Platinum
8AZAH YAHAYAHOSPITAL KUALA LUMPURPEMBANTU OPERASI38,502Gold/Platinum
9NURQASHRINA ABDULLAHHOSPITAL SIBUJURURAWAT34,994Gold/Platinum
10NAZLEE MOHD ZINJKN WP KUALA LUMPUR & PUTRAJAYAPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN33,213Gold/Platinum
11WEI MENG PHANGHOSPITAL MIRIPEGAWAI PERUBATAN33,060Gold/Platinum
12JULIANA BUSUTKKIA BETONGJURURAWAT31,335Gold/Platinum
13SAFRI ISMAILHOSPITAL KEPALA BATASPEMBANTU TADBIR PENGKERANIAN/OPERASI29,782Gold/Platinum
14LAI JUN YUANHOSPITAL SULTANAH NORA ISMAIL, BATU PAHATPEGAWAI PERUBATAN28,787Gold/Platinum
15AU YITMOYHOSPITAL RAJA PERMAISURI BAINUN, IPOHJURURAWAT28,590Gold/Platinum
16AZMI KASIMHOSPITAL KUALA LUMPURPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN26,363Gold/Platinum
17ROSLI LAIMANJKN WP LABUANPENOLONG PEGAWAI PERUBATAN26,191Gold/Platinum
18MOHAMAD MUDANORANHOSPITAL KUALA LUMPURPEGAWAI PENERANGAN25,844Gold/Platinum
19ELLAPPA GHANTHANHOSPITAL TENGKU AMPUAN RAHIMAHPEGAWAI PERUBATAN25,475Gold/Platinum
20ROHEMI ABUJKN PERLISPEGAWAI PERUBATAN25,125Gold/Platinum
21JOHNNY PANGKASPKD BETONGPEGAWAI PERUBATAN24,476Gold/Platinum
22ADRIEL SHANEKK PUTRAJAYA PRESINT 14PENOLONG PEGAWAI PERUBATAN24,292Gold/Platinum
23PAUL NGHOSPITAL SULTANAH AMINAH, JOHOR BAHRUJURUTEKNOLOGI MAKMAL PERUBATAN24,110Gold/Platinum
24LATIFAH YUSOFHOSPITAL RAJA PERMAISURI BAINUN, IPOHJURURAWAT23,765Gold/Platinum
25MORI HILLARY GUYYANGHOSPITAL SIBUJURURAWAT23,108Gold/Platinum
26HOCK SENG KOAYBAHAGIAN PENGURUSAN MAKLUMATPEGAWAI TEKNOLOGI MAKLUMAT23,076Gold/Platinum
27AMARJIT KAUR SINGHHOSPITAL KUALA LUMPURJURURAWAT22,646Gold/Platinum
28MOHD KHAIDIR YUSOFHOSPITAL KUALA LUMPURPEMBANTU PERAWATAN KESIHATAN21,972Gold/Platinum
29ZAILAWATI MAHAMEDPKD KUALA TERENGGANUPEMBANTU TADBIR PENGKERANIAN/OPERASI21,710Gold/Platinum
30NUR HAMIZAH MOHD YUSOFHOSPITAL BEAUFORTPEGAWAI PERUBATAN21,289Gold/Platinum
31MIORIKHSAN KAMARULBAHRINKOLEJ SAINS KESIHATAN BERSEKUTU SUNGAI BULOHPEMBANTU PUSTAKAWAN21,003Gold/Platinum
32SHAM NIZAMKOLEJ KEJURURAWATAN KUANTANPEMBANTU TADBIR PENGKERANIAN/OPERASI20,751Gold/Platinum
33KS KORKOLEJ KEJURURAWATAN KUANTANPENGAJAR20,689Gold/Platinum
34JELFERY EMILIANUSHOSPITAL TAWAUPEGAWAI SAINS20,688Gold/Platinum
35JAVSLEY JOHNNYHOSPITAL LABUANPENOLONG PEGAWAI PERUBATAN20,635Gold/Platinum
36SHAZRINA AZHARPEJABAT KETUA SETIAUSAHAPTD20,157Gold/Platinum
37YUSMADI YUSOFHOSPITAL SULTANAH NUR ZAHIRAH, KUALA TERENGGANUPEMBANTU PERAWATAN KESIHATAN20,085Gold/Platinum
38MUHAMAD LUDFI ABDUL SAMATHOSPITAL PULAU PINANGJURUTEKNOLOGI MAKMAL PERUBATAN20,077Gold/Platinum
39KHYE TEE LAUJKN JOHORPEGAWAI FARMASI20,065Gold/Platinum
40KHAIRUL ANUAR KARKK PUTRAJAYA PRESINT 9PEGAWAI PERUBATAN19,917Gold/Platinum
41MOHD RIDZUANHOSPITAL KUALA LUMPURPENOLONG PEGAWAI FARMASI19,868Gold/Platinum
42KEN SENGHOSPITAL TUANKU FAUZIAHPEGAWAI PERUBATAN19,585Gold/Platinum
43AMIT SITI AISAHHOSPITAL BEAUFORTJURURAWAT MASYARAKAT19,290Gold/Platinum
44AMALINA AMRIBAHAGIAN AMALAN DAN PERKEMBANGAN FARMASIPEGAWAI FARMASI19,288Gold/Platinum
45CHRISTOPHER CHANHOSPITAL TAIPINGPEGAWAI FARMASI19,237Gold/Platinum
46MOOD LAZIM KADIRBAHAGIAN PEMBANGUNAN KESIHATAN KELUARGAPENOLONG PEGAWAI PERUBATAN19,107Gold/Platinum
47NOOR HASLINA ZAINOR ABIDINHOSPITAL KUALA KUBU BHARUPEGAWAI FARMASI19,092Gold/Platinum
48ESTHER HORHOSPITAL TAIPINGPEGAWAI PERUBATAN18,955Gold/Platinum
49TAN YIK PINGHOSPITAL SULTAN ABDUL HALIM, SUNGAI PETANIPEGAWAI PERUBATAN18,766Gold/Platinum
50K-NIDA SMILEEHOSPITAL MIRIJURURAWAT MASYARAKAT18,539Gold/Platinum
51SEAN KWONGHOSPITAL KUALA LIPISPEGAWAI FARMASI18,493Gold/Platinum
52EVELYN NAKK BANDAR JERANTUTPEGAWAI FARMASI18,376Gold/Platinum
53DIANA JUSOHHOSPITAL KEMAMANPENOLONG PEGAWAI TEKNOLOGI MAKLUMAT18,143Gold/Platinum
54SYLVESTER YEEPKD SERIANPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN17,978Gold/Platinum
55MOHD EZLANNEY ABD RAZAKKK MENUMBOK, KUALA PENYUPENOLONG PEGAWAI PERUBATAN17,948Gold/Platinum
56EMILIN KHALIDPKD SIKPEGAWAI PERUBATAN17,911Gold/Platinum
57DEVUNG EMANGHOSPITAL RAJAH CHARLES BROOKE MEMORIAL, KUCHINGJURURAWAT MASYARAKAT17,877Gold/Platinum
58SHUET CHING NEONGHOSPITAL SEBERANG JAYAPEGAWAI PERUBATAN17,818Gold/Platinum
59CHENG TANHOSPITAL KUALA LUMPURPEGAWAI PERUBATAN17,711Gold/Platinum
60SHIMA ABDULLAHKOLEJ KEJURURAWATAN KUANTANPEMBANTU OPERASI17,694Gold/Platinum
61AYAN ARJUNANPKD TAMPINPENOLONG PEGAWAI PERUBATAN17,632Gold/Platinum
62YONG CHINGHOSPITAL UMUM SARAWAK, KUCHINGPEGAWAI PERUBATAN17,579Gold/Platinum
63SC WONGKOLEJ SAINS KESIHATAN BERSEKUTU KUCHINGPENGAJAR17,437Gold/Platinum
64QUEN TUTHOSPITAL QUEEN ELIZABETH, KOTA KINABALUJURURAWAT MASYARAKAT17,004Gold/Platinum
65ALBAKREE BAQQHOSPITAL DUNGUNPEMBANTU PERAWATAN KESIHATAN16,967Gold/Platinum
66AL HAKIMPEJABAT PEGAWAI PERGIGIAN ZON BANGSARPEGAWAI PERGIGIAN16,763Gold/Platinum
67AHMAD SHAHIRHOSPITAL KUALA LUMPURPEGAWAI PERUBATAN16,760Gold/Platinum
68IZAD ALANHOSPITAL SERDANGPEGAWAI PERUBATAN16,736Gold/Platinum
69ZAINAL ABIDIN ABU BAKARJKN WP KUALA LUMPUR & PUTRAJAYAPEGAWAI PERUBATAN16,582Gold/Platinum
70SYAHIDAH ZULKAFLIHOSPITAL SRI MANJUNGPEGAWAI FARMASI16,333Gold/Platinum
71SITI SYAFIQAH SULEIMANHOSPITAL KUALA KUBU BHARUPEGAWAI FARMASI16,308Gold/Platinum
72KIM SUI WANBAHAGIAN PENGURUSAN LATIHANPEGAWAI PERUBATAN16,291Gold/Platinum
73NORAIN JAAPARHOSPITAL SULTAN ISMAIL, PANDANPEMBANTU PERAWATAN KESIHATAN16,288Gold/Platinum
74ÃƑÂƑZRIRAZALI XRJKN KELANTANPEGAWAI FARMASI16,234Gold/Platinum
75SHA ADAMAHOSPITAL ENCHE BESAR HAJJAH KHALSOM, KLUANGLAIN-LAIN16,130Gold/Platinum
76PRABA DHANARAJHOSPITAL KUDATPEGAWAI PERUBATAN16,119Gold/Platinum
77JENNIFER ALOYSIUSJKN WP LABUANPEGAWAI TEKNOLOGI MAKLUMAT16,097Gold/Platinum
78NURAINI EMI RAJIMHOSPITAL SIBUJURURAWAT16,013Gold/Platinum
79XINLI LIMKK AMPANGANPEGAWAI FARMASI15,993Gold/Platinum
80SIM CHOW SINGPUSAT JANTUNG SARAWAKPENOLONG PEGAWAI PERUBATAN15,974Gold/Platinum
81ROSANA ARBIHOSPITAL KUALA PENYUJURURAWAT15,937Gold/Platinum
82MOHD HAPIZI CHE HASSANHOSPITAL KUALA LUMPURPENOLONG PEGAWAI PERUBATAN15,935Gold/Platinum
83YIELIN LEWHOSPITAL SULTAN HAJI AHMAD SHAH, TEMERLOHPEGAWAI FARMASI15,931Gold/Platinum
84SHEENA TEO AI NAHOSPITAL KAPITPEGAWAI PENGIMEJAN15,858Gold/Platinum
85FATIMAH BETAHJKN SELANGORJURUTERAPI PERGIGIAN15,841Gold/Platinum
86AHMAD HAZIM MOHAMMADKK TENGKAWANGPEGAWAI PERUBATAN15,824Gold/Platinum
87MURIZAL ZAINOLINSTITUT PENYELIDIKAN PERUBATANPEGAWAI PENYELIDIK15,775Gold/Platinum
88MAZLINDA MAHADZIRHOSPITAL KUALA LUMPURPEGAWAI PERUBATAN15,748Gold/Platinum
89NURUL SHARIFULIZAMJKN PAHANGJURUTERA15,748Gold/Platinum
90CHONG CHEANHOSPITAL KUALA LUMPURPEGAWAI DIETETIK15,586Gold/Platinum
91UMI KALSOM MOHD LATIFHOSPITAL SULTAN HAJI AHMAD SHAH, TEMERLOHJURURAWAT15,563Gold/Platinum
92LEANDER ALEXENDERHOSPITAL KOTA BELUDLAIN-LAIN15,506Gold/Platinum
93JOHN KONG JIAN PEIKK BINTULUPEGAWAI DIETETIK15,430Gold/Platinum
94SIRIKUN SIDUHHOSPITAL QUEEN ELIZABETH, KOTA KINABALU IIJURURAWAT15,349Gold/Platinum
95MIN CHUAHOSPITAL PAKAR SULTANAH FATIMAH, MUARPEGAWAI FARMASI15,320Gold/Platinum
96ARAWIIN MUNIANDYHOSPITAL PAKAR SULTANAH FATIMAH, MUARPEGAWAI PERUBATAN15,282Gold/Platinum
97CHUNG SING HANHOSPITAL SULTAN HAJI AHMAD SHAH, TEMERLOHPEGAWAI PERUBATAN15,263Gold/Platinum
98HANLY KUBEPPKK KUDATPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN15,235Gold/Platinum
99MD AMIDON AG DAMITJKN PERAKPEGAWAI PENERANGAN15,185Gold/Platinum
100MAN AMANPKD KUALA LANGATPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN15,103Gold/Platinum

PAST WINNERS

December 2018

NO NAME FACILITY POSITION
1Leong Yuen ChinHOSPITAL SULTANAH BAHIYAHPegawai Perubatan
2Mohd KhusairiKK PALONG 7&8(FELDA)Penolong Pegawai Perubatan
3husairi yaakobHOSPITAL LANGKAWIPemandu Kenderaan
4Shahril RazzaHOSPITAL TAPAHPembantu Perawatan Kesihatan
5Peng Fai TanHOSPITAL JERANTUTLain-Lain
6Joannes George DianHOSPITAL MIRIPegawai Perubatan
7Jula HazlaHOSPITAL GUA MUSANGPembantu Tadbir (Kewangan)
8Ahmad Hazri IlyasKK LUBUK BUNTARPegawai Perubatan
9ASLINAWATI JEFFRY DINHOSPITAL KUDATPembantu Tadbir (Kewangan)
10ABDULMALIK BIN ETAYI KANDI HASSAN SAHIB MalikPKB MIRIPembantu Awam
11Nik Mohd Amiruddeen Nik PakheruddinHOSPITAL KUALA LUMPURPegawai Sains
12Yew Cang Yong JeevanPKD TIMUR LAUTPembantu Kesihatan Awam
13Muhamad Aiman Iqram Ab AzizHOSPITAL KUALA LUMPURJururawat
14Syakimah IsmailBAHAGIAN PENDIDIKAN KESIHATANPegawai Teknologi Maklumat
15Norsyahida MuinBAHAGIAN PENDIDIKAN KESIHATANPenolong Pegawai Teknologi Maklumat
16Ariffin GhafarHOSPITAL SHAH ALAMPenolong Pegawai Perubatan
17Jamilah SaidalviPKD JOHOR BAHRUPegawai Perubatan
18Aisah YassinHOSPITAL SULTAN HAJI AHMAD SHAH, TEMERLOHPenolong Pegawai Perubatan
19sarinah matjinHOSPITAL WANITA DAN KANAK-KANAK, LIKASJuruteknologi Makmal Perubatan
20Nadiah ShaharuddinHOSPITAL SERIANPegawai Farmasi

ACTIVATION CODE

Having trouble locating your activation code? Click here for the full list.

USER GUIDE

(Existing BookDoc user can skip these steps and proceed to activate your KOSPEN@Activ programme)

STEP 1

Download BookDoc app for FREE from App Store or Google Play

STEP 2

Click Join Now for new user to register or Sign In for existing user

Activate Your KOSPEN@Activ Premium Programme

(Make sure you have the latest version of BookDoc app!)

STEP 1

Click on the Activate Now
Look for "Are you in our premium programme? Activate now." at the bottom of the Home screen

STEP 2

Activate your Activation Code, IC Number and Position

STEP 3

Click on the Activ button in the Home screen

STEP 4

Sync to your respective fitness tracker device:

iPhoneApple Health
SamsungSamsung Health
Other AndroidGoogle Fit*

* for Google Fit user, please use the account associated with Google Fit. View steps here.

Existing user can use your current BookDoc account and just activate your KOSPEN@Activ Activation Code

What Should I Do If I Relocate To Another MOH Facility?

Deactivate and re-activate your new Facility Code

  • MENU
  • SETTING
  • PREMIUM PROGRAMME
  • DEACTIVATE
  • ENTER NEW FACILITY CODE

VIDEO

How To Register & Activate

How To Sync Your Fitness Device

How To Claim & Redeem Your Rewards

Full User Guide

COMPATIBLE DEVICES & APPS

Apple Health
Samsung Health
Google Fit*
Mi Fit*
Fitbit
Garmin
*For Mi Fit user, you may refer to the user guide (iOS | Android) for the steps. Do contact our technical support team if you need further assistance.
* for Google Fit user, please use the account associated with Google Fit. View steps here.

JOINING BOOKDOC Activ UNDER KOSPEN@Activ PROGRAMME

What do I need before using BookDoc Activ?

You just need a valid phone number, valid email address or Facebook account, a compatible smart phone, and a compatible device or a mobile app that can track your steps.

Compatible Device or Mobile App that can track your steps:

Device/App Description Additional Requirements
Wearable Fitness Devices Fitbit, Garmin, Mi Fit App Ensure their software requirements are compatible to your smartphone.
Fitness App (downloadable for free) Health (Apple), Samsung Health (Samsung), Google Fit (Other Android). Your smart phone must come with motion-tracking sensor.
Compatible Smart Phones:
Type Operating System
iPhone (Apple) iOS 8 or later
Android Android 4.4 or later

How do I join BookDoc Activ?

Download "BookDoc" for FREE on the App Store or Google Play. Click the "Activ" button in BookDoc App and follow the instructions to set up BookDoc Activ.

What should I do if I forgot my password, sign in detail and wish to amend my profile?

Please contact us by email at kospenactiv@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm)..

Why do I need to verify phone number?

Verifying phone number allows you to view the rewards and activate BookDoc notifications. We will be able to contact you as well if you face any technical issues.

I'm concerned about my privacy. What is the information that BookDoc collect while tracking my steps?

You may refer to our privacy policy.

How do I participate in KOSPEN@Activ Programme?

All MOH staff are entitled to participate in this programme. Click Rules to learn more.

How do I activate my KOSPEN@Activ?

After sign in, activate your Premium Programme by entering your Activation Code (Facility Code).

How do I get the Activation code?

Activation code is based on the facility that you work at. You may check here.

Why I am still unable to activate KOSPEN@Activ programme after I entered the Activation Code, IC Number and Position?

Please ensure your Activation Code, IC Number and Position are entered correctly. If you're still facing the difficulties, please contact us by email at kospenactiv@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

I have relocated to another MOH facility. Do I need to update my profile?

Yes. Please deactivate your previous Activation Code and enter the new code (based on your latest facility you're in). Please refer to User Guide.

How do I know that I have enrolled in a particular competition?

The competition runs on a regular basis and details will be updated accordingly on KOSPEN@Activ website. Make sure you have activated your Activation Code.

SYNC YOUR DEVICE

Do I have to open BookDoc app all the time?

No. As long as you don't sign out, your device will automatically sync with BookDoc Activ. If you signed out, complete information may not be captured to determine the membership tiers and BookDoc Activ Points.

My number of steps does not sync with BookDoc Activ. What can I do?

Please make sure you have a compatible smart phone and a compatible device or mobile app. If it still doesn't work, please contact us by email at care@bookdoc.com or call us at 1300 882 362 (Mon-Fri: 9am-6pm).

How much battery life does BookDoc Activ consume?

Minimal because we don't require you to turn on BookDoc App all the time. You just need to make sure that you are signed in your account.

What should I do if I have been signed out from the account?

Please click on menu bar on top left and click "Sign In", enter your email address with password followed by clicking "Sign In" or click "Sign In with Facebook". You'll not be required to enter all the information again.

Does BookDoc Activ consume my data plan?

Minimal because we don't transmit real-time data.

The steps data will continue to capture if I don't turn on mobile data or in oversea?

For Tracker App like Samsung Health/Google Fit/Apple Health, they function even at an offline mode to capture the steps data. However, you'll still need minimum data/internet/wifi for the steps data transmission from Tracker App to BookDoc App.

Why does BookDoc Activ still show '0' steps after I have synced with a fitness app/tracker?

For Apple Health: Each time when you open BookDoc app, the syncing animation will appear next to the Activ button on the landing page. Please ensure that you allow the syncing animation to finish before you close the app. Otherwise, due to security reasons on iPhone the app might not fully capture all your steps data.

For Google Fit: Sometimes there is a delay in the transmission of data from Google Fit to BookDoc app. Nonetheless, the sync is continuous and therefore the full steps data will be transmitted after some time.

For fitness trackers: e.g. Fitbit or Garmin, please remember to turn on Bluetooth on your phone so that the steps data on your fitness tracker can be transmitted to its respective app. Should you require any assistance, please contact us at kospenactiv@bookdoc.com or 1300-88-2362 (Mon-Fri: 9am- 6pm).

MEMBERSHIP TIERS & BOOKDOC Activ POINTS

How do I earn BookDoc Activ Points?

You can earn BookDoc Activ Points when your movement (number of steps) is measured by a compatible device or mobile app and sync with BookDoc Activ.

What is BookDoc Activ Membership Tiers?

Membership Tiers Average Daily Steps in a month
Platinum 10,000 for 3 consecutive months
Gold 10,000
Silver 6,000
Bronze 3,000

How do I achieve and maintain Platinum Tier?

In order to achieve Platinum Tier, you will need to maintain Gold Tier for 3 consecutive months whereby to achieve Gold Tier you need to maintain Average Daily Steps of at least 10,000 for the month.

For example, if you achieve Gold Tier for Month 1 & 2, by Month 3 if you can still maintain 10,000 Average Daily Steps, you will unlock the Platinum Tier by the end of Month 3.

To maintain the Platinum Tier, you will also need to maintain the 10,000 Average Daily Steps every subsequent months. If somehow you only achieve 7,000 Average Daily Steps on a particular month, your Tier will then become Silver. Subsequently you will need to go through the cycle of 3 consecutive months of Gold Tier again before unlocking Platinum.

BOOKDOC Activ REWARDS

What are the Rewards that I get to enjoy under BookDoc Activ?

Please refer to our list of Reward Partners for further details. You will enjoy the rewards based on the membership tiers (on the condition that you have achieve minimum target in our app).

When can I claim the rewards?

You will receive notification on the 1st day of the month with information of your achieved tier (based on previous month's average daily steps). You may claim the rewards that you wish before the 7th of the calendar month and have 30 days to utilize the rewards at physical or online store.

What happen if I miss the claiming cycle for the reward?

Please try again for next months as the Reward Claim cycle is repeating every month.

What should I do if I unable redeem the Reward?

Please contact us by email to kospenactiv@bookdoc.com or call us at 1300 882 362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm)

BOOKDOC FEATURES

Instead of Activ, what other benefits that I can get from this programme?

This competition is mainly for Activ platform that are open to all MOH staff. There are two others platform that you can use from BookDoc.

Firstly, BookDoc Search & Book helps users to find and book nearby healthcare professionals anywhere. The Search & Book feature integrates seamlessly with navigation, transport, booking accommodation service and recommended restaurants and attractions for a hassle free and enjoyable experience to healthcare appointments.

Secondly, you can use our Health Info to get latest health knowledge updated by MIMS.