About BookDoc Activ

Sync your fitness tracker with BookDoc Activ, and begin your rewarding journey for being Activ! Your average daily number of steps at the end of every month will become your Reward level: Bronze, Silver, Gold & Platinum, where exciting deals await. The higher the Reward level, the better the deals and the greater the number of lifestyle verticals which you could take advantage of.

Check out the comprehensive list of Reward partners and the countries where you could enjoy the benefits. It includes participating outlets under food & beverages, grocery shopping, gym & fitness, clothing & apparel, health & wellness appliance, transport and many more.

Go Activ, Get Rewards!

Available at App Store and Google Play.

KOSPEN@Activ

A new initiative by MOH in collaboration with BookDoc Activ. It aims to increase the level of physical activities amongst Malaysian adults through competitions powered by BookDoc Activ app. KOSPEN@Activ will be part of the programme under KOSPEN and KOSPEN Plus as a value added initiative.

June 2018 Challenge: Top 3 "Best Performing State"

About the Challenge

This one-month challenge is open to each MOH State for the month of June 2018:

  1. JOHOR
  2. KEDAH
  3. KELANTAN
  4. MELAKA
  5. NEGERI SEMBILAN
  6. PAHANG
  7. PERAK
  8. PERLIS
  9. PULAU PINANG
  10. SABAH
  11. SARAWAK
  12. SELANGOR
  13. TERENGGANU
  14. WP KUALA LUMPUR & PUTRAJAYA
  15. WP LABUAN

How to win

  • Be the top 3 "Best Performing State" with highest overall score.
  • Score is calculated based on total participation rate and steps achievement of the individuals for each state. (For example, if you activated KOSPEN@Activ for KK Cheras Baru, your individual steps point will be contributing towards WP Kuala Lumpur according to our calculation method).
  • Walk and sync every day. The more steps you take, the more points you will earn for your state.
  • Individual steps point:
    • Gold & above: 5 points
    • Silver: 3 points
    • Bronze: 1 point

Prize

Cash prizes will be awarded to the Sports Club of the Top 3 "Best Performing States" only for June 2018

General Terms and Conditions

  1. Competitions run on a regular basis and competition details will be updated accordingly on KOSPEN@Activ website.
  2. Participants must download, register and activate BookDoc. It is FREE on Google Play and App Store. Please refer here.
  3. Your activation code will be based on the facility your are in, please refer here.
  4. Competition can be categorized by group or individual depending on the rules.
  5. The competition timetable will be published on the KOSPEN@Activ website and updated accordingly.
  6. Leaderboard will be updated accordingly.
  7. Prizes or Trophies will be given out according to the challenge. (if applicable)
  8. The identity and place of work for the winners will be verified.
  9. The data of the number of steps of the winners will be analyzed, and any suspicious patterns or trends will be further investigated, pending verification.
  10. Cheaters will forfeit their future rights of winning any competition.
*Average is calculated by dividing the total number of steps over 1/5/2018-31/5/2018 by 31 days (users who joined half way would effectively "lose" steps)

Group A: MOH Top Management

CURRENT
RANKING
NAME TITLE AVG. DAILY STEPS TIER
1YBRS. DR. TAHIR BIN ARISPENGARAH INSTITUSI KESIHATAN UMUM (IKU)19,381Gold
2YBRS. DR. ISMUNI BIN BOHARIPENGARAH KESIHATAN WP LABUAN18,491Gold
3YBRS. PUAN SURAIYA BINTI SYED MOHAMEDPENGARAH PENDIDIKAN KESIHATAN18,449Platinum
4YBHG. DATO' DR. CHONG CHEE KHEONGPENGARAH KAWALAN PENYAKIT15,071Gold
5YBHG. DATO' SERI DR. CHEN CHAW MINKETUA SETIAUSAHA14,118Platinum

Group B: MOH Staffs

CURRENT
RANKING
NAME FACILITY POSITION AVG. DAILY STEPS TIER
1YUSHEO HSJKN PERAKPEGAWAI PENERANGAN33,198Platinum
2ROZINA BASARUDINPKD BANDAR BAHARUPEMBANTU TADBIR PENGKERANIAN/OPERASI29,840Gold
3SAFRI ISMAILHOSPITAL KEPALA BATASPEMBANTU TADBIR PENGKERANIAN/OPERASI28,805Platinum
4AZLIZA ISMAILHOSPITAL SULTANAH NUR ZAHIRAH, KUALA TERENGGANUJURURAWAT MASYARAKAT27,845Gold
5AHZAM NORPKD LARUT MATANG SELAMAPENOLONG PEGAWAI PERUBATAN24,254Gold
6SHAMSUL PANDINJKN WP LABUANPEMBANTU KESIHATAN AWAM23,500Gold
7HERMIN KARNAILKK BRUASJURURAWAT22,685Platinum
8SHIREEN SREE JAYANHOSPITAL MELAKAPEGAWAI PERUBATAN21,800Gold
9ROZYANA ARIDFINKK SEREMBAN 2PEMBANTU PERAWATAN KESIHATAN21,629Gold
10JAMILAH MANKK PERMATANG PAUHJURURAWAT21,598Platinum
11LOGESVARAN KUMARASAMYKK TANJUNG MALIMPENOLONG PEGAWAI PERUBATAN21,579Gold
12EMILIN KHALIDPKD SIKPEGAWAI PERUBATAN20,292Platinum
13INSON YUSUFHOSPITAL JITRAPEMBANTU PERAWATAN KESIHATAN19,737Gold
14ZAID MASRIHOSPITAL TAIPINGPEMBANTU PERAWATAN KESIHATAN19,110Gold
15JESSEL JERICHOKLINIK PERGIGIAN KENINGAUPEGAWAI PERGIGIAN18,753Gold
16MOHD ANASKK BAKAR ARANGPENOLONG PEGAWAI PERUBATAN18,288Gold
17YONG MUH NGHOSPITAL RAJA PERMAISURI BAINUN, IPOHPEGAWAI PERUBATAN17,718Gold
18MATIUS AWASHOSPITAL TAWAUPENOLONG PEGAWAI PERUBATAN17,555Gold
19SANNI TEEHOSPITAL TENGKU AMPUAN RAHIMAHPEGAWAI PERUBATAN17,426Gold
20IZZUDDIN AZAHARUDDINHOSPITAL TAWAUPEGAWAI PERUBATAN17,423Platinum
21PANGIE BAKITINSTITUT PENGURUSAN KESIHATANPEGAWAI PERUBATAN17,336Gold
22KS KORKOLEJ KEJURURAWATAN KUANTANPENGAJAR17,077Gold
23AHMAD ZUNAWANIS HASHIMHOSPITAL KUALA LIPISPEGAWAI PERUBATAN17,038Gold
24KAALITHASAN P WILLIAM JUDEPKD LANGKAWIPEMBANTU PEMBEDAHAN PERGIGIAN16,885Gold
25AZULI YUSOFFHOSPITAL SELAYANGJURURAWAT16,767Gold
26FLORENCE ROTHMANKK BINTULUJURURAWAT MASYARAKAT16,458Platinum
27MOHD HANIMJKN PULAU PINANGPEMANDU KENDERAAN16,352Gold
28AZNAH ABDUL JAHIRBAHAGIAN PEMAKANANPEMBANTU TADBIR PENGKERANIAN/OPERASI16,194Gold
29THOLASIDRAN THOLASIDRANHOSPITAL TANJUNG KARANGPENOLONG PEGAWAI PERUBATAN15,926Gold
30ALLY LEEPKD BARAT DAYAPENOLONG PEGAWAI FARMASI15,856Gold
31MOHAMAD FAKHARUDINKK KUALA SUNGAI BARUPEGAWAI PERUBATAN15,697Gold
32JOSEPH LUKONG LUKONGJKN SELANGORPEGAWAI PENERANGAN15,623Platinum
33WAN NORJKN PULAU PINANGJURURAWAT15,465Gold
34SYED ZUHAIR SAYED HUDJKN KEDAHPEGAWAI PERUBATAN15,458Gold
35NAIDU SANNASIHOSPITAL SULTANAH AMINAH, JOHOR BAHRUPEGAWAI PERUBATAN15,450Gold
36SIE ZIN KONGPKB SARIKEIPEGAWAI PERUBATAN15,220Gold
37NORIAH MAHMUDPKD HULU TERENGGANUPEGAWAI PERUBATAN15,071Platinum
38MOHD FAZDLY INANHOSPITAL RAJA PERMAISURI BAINUN, IPOHPENOLONG PEGAWAI PERUBATAN15,065Gold
39JENNIFER ALOYSIUS M AJKN WP LABUANPEGAWAI TEKNOLOGI MAKLUMAT15,040Gold
40GURVIN SANDHUHOSPITAL RAJA PERMAISURI BAINUN, IPOHPEGAWAI PERUBATAN14,942Gold
41JOEFFERY SYLVESTERJKN SARAWAKPEGAWAI PERUBATAN14,826Gold
42JOSH LIMHOSPITAL SULTANAH BAHIYAHPEGAWAI PERUBATAN14,825Gold
43SOFI DAUDHOSPITAL KUALA LIPISPENOLONG PEGAWAI PERUBATAN14,810Gold
44ROSLI LAIMANJKN WP LABUANPENOLONG PEGAWAI PERUBATAN14,809Platinum
45IRHAM NORDEENA MUHAMMADKK JENIANGPEGAWAI PERUBATAN14,777Platinum
46SUE ANAHOSPITAL HULU TERENGGANUPEMBANTU PERAWATAN KESIHATAN14,746Platinum
47ROSLY LANCRITTHOSPITAL PULAU PINANGPEMBANTU PERAWATAN KESIHATAN14,658Gold
48LIM BOON PINHOSPITAL RAJA PERMAISURI BAINUN, IPOHPEGAWAI PERUBATAN14,654Gold
49ABU AZFARHOSPITAL SERDANGPENOLONG PEGAWAI SAINS14,648Gold
50JOYCE LOHJKN SARAWAKPEGAWAI PERUBATAN14,564Gold
51FAIRUZAMAN JAAFARBAHAGIAN PERANCANGANPEGAWAI PERUBATAN14,383Platinum
52EVO DOTHOSPITAL KEMAMANJURUPULIH PERUBATAN14,327Platinum
53AZMI AHMADHOSPITAL SULTANAH AMINAH, JOHOR BAHRUPEMBANTU PERAWATAN KESIHATAN14,274Gold
54MR ISWANDIPKD MUARPEMBANTU KESIHATAN AWAM14,250Gold
55SIN LIANINSTITUT KANSER NEGARAJURURAWAT14,159Gold
56NUR SYUHADAJKN SELANGORPEMBANTU PERAWATAN KESIHATAN14,154Gold
57NAWIN LANGGONGPKD SRI AMANPENOLONG PEGAWAI PERUBATAN14,132Gold
58AI LINGHOSPITAL BAHAGIA, ULU KINTAPEMBANTU PENYELIAAN MAKANAN14,117Gold
59NOR HAIRIPKD KUALA PILAHPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN14,080Gold
60IKTIFA ZUDDINHOSPITAL SRI AMANPEMBANTU PERAWATAN KESIHATAN14,079Gold
61MUHAMAD AZMI MAKHTARJKN WP LABUANLAIN-LAIN13,907Gold
62PUI SAN AU YONGHOSPITAL RAJA PEREMPUAN ZAINAB II, KOTA BHARUPEGAWAI PERUBATAN13,816Gold
63AG KU MOHD IHSAN BIN AWANG KEEHOSPITAL QUEEN ELIZABETH, KOTA KINABALUPEGAWAI PENGIMEJAN13,768Gold
64ABG ABD NASIR ABG NARAWIPKD BETONGPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN13,751Gold
65AHMAD SUHAIMIHOSPITAL KUALA KANGSARPENOLONG PEGAWAI PERUBATAN13,730Platinum
66SIM CHOWPUSAT JANTUNG SARAWAKPENOLONG PEGAWAI PERUBATAN13,728Gold
67JOHN KONG JIAN PEIJKN SARAWAKPEGAWAI DIETETIK13,654Gold
68KIM SUI WANBAHAGIAN PENGURUSAN LATIHANPEGAWAI PERUBATAN13,623Platinum
69ATHIRAH FARHANA ANUARHOSPITAL TUANKU JA'AFAR, SEREMBANPEGAWAI PERUBATAN13,616Gold
70MOHD FIKRIJKN TERENGGANUPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN13,505Gold
71CHIA LING CHEWHOSPITAL KULIMPEGAWAI PERUBATAN13,444Gold
72ALEX LIMHOSPITAL TUANKU JA'AFAR, SEREMBANPEGAWAI PERUBATAN13,413Gold
73NIZAM AMILPKD PUTRAJAYAPEGAWAI PERUBATAN13,377Gold
74LAU TWEI YEAN TWEI YEANINSTITUT PENYELIDIKAN PERUBATANJURUTEKNOLOGI MAKMAL PERUBATAN13,282Platinum
75TIMMY MIBUHOSPITAL MIRIPENOLONG PEGAWAI PERUBATAN13,256Gold
76ALEXANDER LEE SZE YINHOSPITAL DUCHESS OF KENT, SANDAKANPENOLONG PEGAWAI PERUBATAN13,226Gold
77KONG SIONG LUENGKK SRI AMANPENOLONG PEGAWAI PERUBATAN13,226Gold
78SHILA SILAWATIHOSPITAL SULTANAH NUR ZAHIRAH, KUALA TERENGGANUPEMBANTU PERAWATAN KESIHATAN13,219Gold
79F FASHIHAH MUHAMMADHOSPITAL TENGKU AMPUAN RAHIMAHJURURAWAT13,215Gold
80KI SOON AIKHOSPITAL RAJA PERMAISURI BAINUN, IPOHPENOLONG PEGAWAI PERUBATAN13,213Gold
81RAJ NAIDUJKN PULAU PINANGPEGAWAI PERUBATAN13,183Platinum
82SYAZWAN RAHMANKK MENGKIBOLPENOLONG PEGAWAI PERUBATAN13,164Gold
83HANIF ZAILANIBAHAGIAN KAWALAN PENYAKITPEGAWAI PERUBATAN13,135Gold
84RAVICHANDRAN RAMADHASSHOSPITAL BAHAGIA, ULU KINTAPEMBANTU PERAWATAN KESIHATAN13,085Gold
85WOON SU ANNPKD MELAKA TENGAHPEGAWAI FARMASI13,076Gold
86UMAR ABDUL RAHMAN AHMAD TAJUDINPKD KUALA MUDAPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN13,055Gold
87BERDURI MAWARHOSPITAL SULTANAH BAHIYAHPEMBANTU PERAWATAN KESIHATAN13,053Gold
88NORHANANIE ARIFINHOSPITAL SULTANAH NUR ZAHIRAH, KUALA TERENGGANUPEMBANTU PERAWATAN KESIHATAN13,028Gold
89ZAHKERIA BUJANGPKD BETONGPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN12,945Gold
90NURULAKMAM KATIMONPKD KLUANGPEGAWAI PERUBATAN12,913Gold
91MOHD AZIME ABD GHANIHOSPITAL SEBERANG JAYAPENOLONG PEGAWAI PERUBATAN12,912Gold
92NAJIB AJIBHOSPITAL PULAU PINANGPEMBANTU PERAWATAN KESIHATAN12,863Gold
93SURENTHARAN MATHAVANHOSPITAL PULAU PINANGPTD12,849Gold
94MOHAMAD AZLAN MOHAMED SAKRIKK MENGKIBOLPEGAWAI FARMASI12,818Gold
95JACOB RAJU JAYADURAIHOSPITAL BAHAGIA, ULU KINTAPTD12,803Platinum
96HASRINA HASSANBAHAGIAN KAWALAN PENYAKITPEGAWAI PERUBATAN12,795Gold
97RAJ KUMARHOSPITAL PULAU PINANGPENOLONG PEGAWAI PERUBATAN12,779Gold
98LIOM SIU LIENHOSPITAL BENTONGJURUFOTOGRAFI12,768Gold
99IBRAHIM TAHAPKD BINTULUPEMBANTU KESIHATAN AWAM12,730Gold
100ABG ZAKARIA ABG AHMAD MASUINEPKB SAMARAHANPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN12,724Gold

Having trouble locating your activation code? Click here for the full list.

Top 10 Male

CURRENT
RANKING
NAME FACILITY TITLE AVG. DAILY STEPS TIER
1YUSHEO HSJKN PERAKPEGAWAI PENERANGAN33,198Platinum
2SAFRI ISMAILHOSPITAL KEPALA BATASPEMBANTU TADBIR PENGKERANIAN/OPERASI28,805Platinum
3AHZAM NORPKD LARUT MATANG SELAMAPENOLONG PEGAWAI PERUBATAN24,254Gold
4SHAMSUL PANDINJKN WP LABUANPEMBANTU KESIHATAN AWAM23,500Gold
5LOGESVARAN KUMARASAMYKK TANJUNG MALIMPENOLONG PEGAWAI PERUBATAN21,579Gold
6ZAID MASRIHOSPITAL TAIPINGPEMBANTU PERAWATAN KESIHATAN19,110Gold
7JESSEL JERICHOKLINIK PERGIGIAN KENINGAUPEGAWAI PERGIGIAN18,753Gold
8MOHD ANASKK BAKAR ARANGPENOLONG PEGAWAI PERUBATAN18,288Gold
9YONG MUH NGHOSPITAL RAJA PERMAISURI BAINUN, IPOHPEGAWAI PERUBATAN17,718Gold
10MATIUS AWASHOSPITAL TAWAUPENOLONG PEGAWAI PERUBATAN17,555Gold

Top 10 Female

CURRENT
RANKING
NAME FACILITY TITLE AVG. DAILY STEPS TIER
1ROZINA BASARUDINPKD BANDAR BAHARUPEMBANTU TADBIR PENGKERANIAN/OPERASI29,840Gold
2AZLIZA ISMAILHOSPITAL SULTANAH NUR ZAHIRAH, KUALA TERENGGANUJURURAWAT MASYARAKAT27,845Gold
3HERMIN KARNAILKK BRUASJURURAWAT22,685Platinum
4SHIREEN SREE JAYANHOSPITAL MELAKAPEGAWAI PERUBATAN21,800Gold
5ROZYANA ARIDFINKK SEREMBAN 2PEMBANTU PERAWATAN KESIHATAN21,629Gold
6JAMILAH MANKK PERMATANG PAUHJURURAWAT21,598Platinum
7EMILIN KHALIDPKD SIKPEGAWAI PERUBATAN20,292Platinum
8INSON YUSUFHOSPITAL JITRAPEMBANTU PERAWATAN KESIHATAN19,737Gold
9SANNI TEEHOSPITAL TENGKU AMPUAN RAHIMAHPEGAWAI PERUBATAN17,426Gold
10KS KORKOLEJ KEJURURAWATAN KUANTANPENGAJAR17,077Gold

Top 5 Male

CURRENT
RANKING
NAME TITLE FACILITY AVG. DAILY STEPS TIER
1YUSHEO HSPEGAWAI PENERANGANJKN PERAK36,764Gold/Platinum
2LOGAVINOD NAKASWARAMPEGAWAI FARMASIPKB MIRI29,960Gold/Platinum
3SAFRI ISMAILPEMBANTU TADBIR PENGKERANIAN/OPERASIHOSPITAL KEPALA BATAS25,026Gold/Platinum
4AHZAM NORPENOLONG PEGAWAI PERUBATANPKD LARUT MATANG SELAMA21,878Gold/Platinum
5KONG SIONG LUENGPENOLONG PEGAWAI PERUBATANKK SRI AMAN21,365Gold/Platinum

Top 5 Female

CURRENT
RANKING
NAME TITLE FACILITY AVG. DAILY STEPS TIER
1AZLIZA ISMAILJURURAWAT MASYARAKATHOSPITAL SULTANAH NUR ZAHIRAH, KUALA TERENGGANU23,484Gold/Platinum
2EMILIN KHALIDPEGAWAI PERUBATANPKD SIK22,736Gold/Platinum
3INSON YUSUFPEMBANTU PERAWATAN KESIHATANHOSPITAL JITRA20,585Gold/Platinum
4NORZATULSYIMA NASIRUDINPEGAWAI PERUBATANHOSPITAL MIRI18,923Gold/Platinum
5PRINCESS SHACAJURURAWAT MASYARAKATPKD MUAR18,095Gold/Platinum

MOH Tradition "PIALA PUSINGAN"

About the Challenge

This challenge shall be a tradition trophy for a period of 1 year starting from July 2018 onwards and is open to two categories:

  1. "Piala Pusingan Peringkat negeri"
  2. "Piala Pusingan Ibu Pejabat KKM"

How to win

  • Be the Best Performing State.
  • Score is calculated based on total participation rate, steps achievement of the individuals for each state, and the proportion of individuals achieving Gold (10,000 daily average steps) & above.

Trophies

The "Piala Pusingan" will be given and kept by the winners of each category for three month

Competition Terms and Conditions

  1. The "Piala Pusingan" will run on a quarterly basis and challenge details will be updated accordingly on KOSPEN@Activ website.
  2. The trophies can only be kept for 3 months.
  3. Upon the conclusion of the next round of "Piala Pusingan", the trophies shall be handed back to the next "winning" states/divisions.

User Guide

(Existing BookDoc user can skip these steps and proceed to activate your KOSPEN@Activ programme)

Step 1

Download BookDoc app for FREE from App Store or Google Play

Step 2

Click Join Now for new user to register or Sign In for existing user

Activate Your KOSPEN@Activ Premium Programme

(Make sure you have the latest version of BookDoc app!)

Step 1

Click on the Activate Now
Look for "Are you in our premium programme? Activate now." at the bottom of the Home screen

Step 2

Activate your Activation Code, IC Number and Position

Step 3

Click on the Activ button in the Home screen

Step 4

Sync to your respective fitness tracker device:
iPhone:
Apple Health
Samsung:
Samsung Health
Other Android:
Google Fit*

*for Google Fit user, please use the account associated with Google Fit. View steps here.

Existing user can use your current BookDoc account and just activate your KOSPEN@Activ Activation Code

What Should I Do If I Relocate To Another MOH Facility?

Deactivate and re-activate your new Facility Code

  • MENU
  • SETTING
  • PREMIUM PROGRAMME
  • DEACTIVATE
  • ENTER NEW FACILITY CODE

Video

How To Register & Activate

How To Sync Your Fitness Device

How To Claim & Redeem Your Rewards

Full User Guide

Compatible Devices & Apps

Apple Health

Samsung Health

Jawbone Up

Garmin Connect

Fitbit

Google Fit

For MI Fit user, please contact our technical support team for assistance.

FAQ

JOINING BOOKDOC Activ UNDER KOSPEN@Activ PROGRAMME

Answer

You just need a valid phone number, valid email address or Facebook account, a compatible smart phone, and a compatible device or a mobile app that can track your steps.

  1. Compatible Device or Mobile App that can track your steps:
    Device/App Description Additional Requirements
    (i) Wearable Fitness Devices Fitbit, Jawbone, Garmin, Mi Fit Ensure their software requirements is compatible to your smart phone
    (ii) Fitness App (downloadable for free) Health (Apple), Samsung Health (Samsung), Google Fit (Other Android; compatible with Mi Fit app) Your smart phone must come with motion-tracking sensor
  2. Compatible Smart Phones:
    Type Operating System
    (i) iPhone (Apple) iOS 8 or later
    (ii) Android Android 4.4 or later
Answer

Download "BookDoc" for FREE on the App Store or Google Play. Click the "Activ" button in BookDoc App and follow the instructions to set up BookDoc Activ.

Answer

Please contact us by email at kospenactiv@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

Answer

Verifying phone number allows you to view the rewards and activate BookDoc notifications. We will also be able to contact you via the verified number should you face any technical issues.

Answer

All MOH staff are entitled to participate in this programme. Click Rules to learn more.

Answer

After sign in, activate your Premium Programme by entering your Activation Code (Facility Code).

Answer

Activation code is based on the facility that you work at. You may check here.

Answer

Please ensure your Activation Code, IC Number and Position are entered correctly. If you're still facing the difficulties, please contact us by email at kospenactiv@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

Answer

Yes. Please deactivate your previous Activation Code and enter the new code (based on your latest facility you're in). Please refer to User Guide.

Answer

The competition runs on a regular basis and details will be updated accordingly on KOSPEN@Activ website. Make sure you have activated your Activation Code.

SYNC YOUR DEVICE

Answer

No. As long as you don't sign out, your device will automatically sync with BookDoc Activ. If you signed out, complete information may not be captured to determine the membership tiers and BookDoc Activ Points.

Answer

Please make sure you have a compatible smart phone and a compatible device or mobile app. If it still doesn't work, please contact us by email at kospenactiv@bookdoc.com or call us at 1300 882 362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

Answer

Minimal because we don't require you to turn on BookDoc App all the time. You just need to make sure that you are signed in your account.

Answer

Please click on menu bar on top left and click "Sign In", enter your email address with password followed by clicking "Sign In" or click "Sign In with Facebook". You'll not be required to enter all the information again.

Answer

Minimal because we don't transmit real-time data.

Answer

For Tracker App like Samsung Health/Google Fit/ Apple Health, they function even at an offline mode to capture the steps data. However, you'll still need minimum data/internet/wifi for the steps data transmission from Tracker App to BookDoc App.

Answer

For Apple Health: Due to security for iPhone, every time when you open the BookDoc app, the syncing button will appear on the right corner of the Activ tab. Please ensure that you let the syncing process to be completed before clicking on the Activ tab.

For Google Fit: Sometimes there is a delay in the transmission of data from Google Fit to BookDoc Activ. Nonetheless, the sync is continuous so normally the total steps will be concluded at the end of each day.

For wearable devices, please remember to sync the device data to yours correspond app.

Please check your Tracker App to ensure step detection is turned on. If Tracker App is showing some number of steps while BookDoc still showing 0 steps, please contact us by email at kospenactiv@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

MEMBERSHIP TIERS & BOOKDOC Activ POINTS

Answer

You can earn BookDoc Activ Points when your movement (number of steps) is measured by a compatible device or mobile app and sync with BookDoc Activ.

Answer

Membership Tiers Average Daily Steps in a month
Platinum 10,000 for 3 consecutive months
Gold 10,000
Silver 6,000
Bronze 3,000

Answer

In order to achieve Platinum Tier, you will need to maintain Gold Tier for 3 consecutive months whereby to achieve Gold Tier you need to maintain Average Daily Steps of at least 10,000 for the month.

For example, if you achieve Gold Tier for Month 1 & 2, by Month 3 if you can still maintain 10,000 Average Daily Steps, you will unlock the Platinum Tier by the end of Month 3.

To maintain the Platinum Tier, you will also need to maintain the 10,000 Average Daily Steps every subsequent months. If somehow you only achieve 7,000 Average Daily Steps on a particular month, your Tier will then become Silver. Subsequently you will need to go through the cycle of 3 consecutive months of Gold Tier again before unlocking Platinum.

BOOKDOC Activ REWARDS

Answer

Please refer to our list of Reward Partners for further details. You will enjoy the rewards based on the membership tiers (on the condition that you have achieve minimum target in our app).

Answer

You will receive notification on the 1st day of the month with information of your achieved tier (based on previous month's average daily steps). You may claim the rewards that you wish before the 7th of the calendar month and have 30 days to utilize the rewards at physical or online store.

Answer

Please try again for next months as the Reward Claim cycle is repeating every month.

Answer

Please contact us by email to kospenactiv@bookdoc.com or call us at 1300 882 362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm)

BOOKDOC FEATURES

Answer

This competition is mainly for Activ platform that are open to all MOH staff. There are two others platform that you can use from BookDoc.

Firstly, BookDoc Search & Book helps users to find and book nearby healthcare professionals anywhere. The Search & Book feature integrates seamlessly with navigation, transport, booking accommodation service and recommended restaurants and attractions for a hassle free and enjoyable experience to healthcare appointments.

Secondly, you can use our Health Info to get latest health knowledge updated by MIMS.

Contact Us

For administration matters:

kospenactiv@moh.gov.my

For technical support:

kospenactiv@bookdoc.my
or call us at 1300 882 362
(Mon-Fri 9am-6pm, Sat: 9am-1pm)