About BookDoc Activ

Sync your fitness tracker with BookDoc Activ, and begin your rewarding journey for being Activ! Your average daily number of steps at the end of every month will become your Reward level: Bronze, Silver, Gold & Platinum, where exciting deals await. The higher the Reward level, the better the deals and the greater the number of lifestyle verticals which you could take advantage of.

Check out the comprehensive list of Reward partners and the countries where you could enjoy the benefits. It includes participating outlets under food & beverages, grocery shopping, gym & fitness, clothing & apparel, health & wellness appliance, transport and many more.

Go Activ, Get Rewards!

Available at App Store and Google Play.

KOSPEN@Activ

A new initiative by MOH in collaboration with BookDoc Activ. It aims to increase the level of physical activities amongst Malaysian adults through competitions powered by BookDoc Activ app. KOSPEN@Activ will be part of the programme under KOSPEN and KOSPEN Plus as a value added initiative.

General Terms and Conditions

  1. Competitions run on a regular basis and competition details will be updated accordingly on KOSPEN@Activ website.
  2. Participants must download, register and activate BookDoc. It is FREE on Google Play and App Store. Please refer here.
  3. Your activation code will be based on the facility your are in, please refer here.
  4. Competition can be categorized by group or individual depending on the rules.
  5. The competition timetable will be published on the KOSPEN@Activ website and updated accordingly.
  6. Leaderboard will be updated accordingly.
  7. Prizes or Trophies will be given out according to the challenge. (if applicable)
  8. The identity and place of work for the winners will be verified.
  9. The data of the number of steps of the winners will be analyzed, and any suspicious patterns or trends will be further investigated, pending verification.
  10. Cheaters will forfeit their future rights of winning any competition.
*Average is calculated by dividing the total number of steps over 1/7/2018-31/7/2018 by 31 days (users who joined half way would effectively "lose" steps)

Group A: MOH Top Management

CURRENT
RANKING
NAME TITLE AVG. DAILY STEPS TIER
1YBRS. PUAN SURAIYA BINTI SYED MOHAMEDPENGARAH PENDIDIKAN KESIHATAN19,398Platinum
2YBRS. DR. ISMUNI BIN BOHARIPENGARAH KESIHATAN WP LABUAN17,164Platinum
3YBHG. DATUK DR. SHAHNAZ BINTI MURADTIMB. KETUA PENGARAH KESIHATAN (PENYELIDIKAN &SOKONGAN TEKNIKAL)15,074Platinum
4YBHG. DATO' DR. CHONG CHEE KHEONGPENGARAH KAWALAN PENYAKIT12,367Platinum
5YBRS. DR MOHD FIKRI B UJANGPENGARAH PERKEMBANGAN PERUBATAN12,322Gold

Group B: MOH Staffs

CURRENT
RANKING
NAME FACILITY POSITION AVG. DAILY STEPS TIER
1ROZINA BASARUDINPKD BANDAR BAHARUPEMBANTU TADBIR PENGKERANIAN/OPERASI39,604Platinum
2HERMIN KARNAILKK BRUASJURURAWAT35,503Platinum
3SAFRI ISMAILHOSPITAL KEPALA BATASPEMBANTU TADBIR PENGKERANIAN/OPERASI34,114Platinum
4KS KORKOLEJ KEJURURAWATAN KUANTANPENGAJAR33,597Platinum
5YUSHEO HSJKN PERAKPEGAWAI PENERANGAN30,053Platinum
6SHAHRUL AZLI BIN UYUBHOSPITAL TENGKU AMPUAN AFZAN, KUANTANPEMBANTU PERAWATAN KESIHATAN29,989Gold
7LAI JUNHOSPITAL SULTANAH NORA ISMAIL, BATU PAHATPEGAWAI PERUBATAN29,310Gold
8SOH BEEHOSPITAL SULTANAH NORA ISMAIL, BATU PAHATLAIN-LAIN29,212Gold
9AHMAD HAZIM MOHAMMADKK TENGKAWANGPEGAWAI PERUBATAN27,557Gold
10AHZAM NORPKD LARUT MATANG SELAMAPENOLONG PEGAWAI PERUBATAN26,661Platinum
11LEE LAY HUAHOSPITAL SULTAN HAJI AHMAD SHAH, TEMERLOHPEGAWAI FARMASI26,647Gold
12ROSLI LAIMANJKN WP LABUANPENOLONG PEGAWAI PERUBATAN25,337Platinum
13FEZAILAH ABDULLAHKOLEJ KEJURURAWATAN SIBUJURURAWAT24,821Platinum
14SIM CHOWPUSAT JANTUNG SARAWAKPENOLONG PEGAWAI PERUBATAN24,615Platinum
15KHAIRUL AMZARBAHAGIAN PEROLEHAN DAN PENSWASTAANPEMBANTU TADBIR PENGKERANIAN/OPERASI23,849Gold
16NURMAISARAH MALIKHOSPITAL TENGKU AMPUAN AFZAN, KUANTANJURURAWAT23,521Gold
17JE CHOOHOSPITAL PULAU PINANGPEGAWAI PERUBATAN23,005Gold
18EMILIN KHALIDPKD SIKPEGAWAI PERUBATAN22,904Platinum
19BAZILAH JUSOHINSTITUT PENYELIDIKAN PERUBATANPENOLONG PEGAWAI SAINS22,729Platinum
20BERDURI MAWARHOSPITAL SULTANAH BAHIYAHPEMBANTU PERAWATAN KESIHATAN22,207Platinum
21DINASH ARAVINDBAHAGIAN REGULATORI FARMASI NEGARAPEGAWAI FARMASI22,023Gold
22JESSEL JERICHOKLINIK PERGIGIAN KENINGAUPEGAWAI PERGIGIAN21,683Platinum
23SIAW CHIN WONGJKN SARAWAKPEGAWAI PERUBATAN21,284Gold
24LIOM SIU LIENHOSPITAL BENTONGJURUFOTOGRAFI20,605Platinum
25MAEL'S KLTNHOSPITAL TANAH MERAHPEMBANTU PERAWATAN KESIHATAN20,346Gold
26SHIMA ABDULLAHKOLEJ KEJURURAWATAN KUANTANPEMBANTU OPERASI20,322Gold
27LOGESVARAN KUMARASAMYKK TANJUNG MALIMPENOLONG PEGAWAI PERUBATAN20,281Platinum
28AG KU MOHD IHSAN BIN AWANG KEEHOSPITAL QUEEN ELIZABETH, KOTA KINABALUPEGAWAI PENGIMEJAN20,069Platinum
29ZAKI ZULKEFLYKK NENASIPEMBANTU AWAM19,813Gold
30MOHD HANIMJKN PULAU PINANGPEMANDU KENDERAAN19,453Platinum
31CYRIL MISONGHOSPITAL KUALA PENYUPEGAWAI SAINS19,159Platinum
32MOHD SUHAIMIHOSPITAL TENGKU AMPUAN AFZAN, KUANTANPEMBANTU PERAWATAN KESIHATAN18,787Gold
33FLORENCE ROTHMANKK BINTULUJURURAWAT MASYARAKAT18,634Platinum
34MOHAMAD MUDANORANJKN WP KUALA LUMPUR & PUTRAJAYAPEGAWAI PENERANGAN18,619Gold
35KOK LEONG SOOHOSPITAL MIRIPEGAWAI PERUBATAN18,276Platinum
36AHMAD SKORJKN SARAWAKPEMANDU KENDERAAN18,234Gold
37SHAMSUL PANDINJKN WP LABUANPEMBANTU KESIHATAN AWAM17,801Platinum
38BEDARIAH SINGONHOSPITAL MIRIJURURAWAT17,747Gold
39AZMI YAHAYAHOSPITAL TAIPINGPEMBANTU PERAWATAN KESIHATAN17,719Gold
40AZZATUL HUSNIHOSPITAL ENCHE BESAR HAJJAH KHALSOM, KLUANGPEMBANTU PERAWATAN KESIHATAN17,654Platinum
41CHING YEEHOSPITAL TAIPINGPEGAWAI PERUBATAN17,580Platinum
42ZAID MASRIHOSPITAL TAIPINGPEMBANTU PERAWATAN KESIHATAN17,502Platinum
43NAZRATUL WANHOSPITAL SULTAN ABDUL HALIM, SUNGAI PETANIJURURAWAT17,309Platinum
44KANNA YOGESHOSPITAL RAJA PERMAISURI BAINUN, IPOHPEMBANTU PERAWATAN KESIHATAN17,244Platinum
45FIRDAUZ AHMADKK TAIPINGPEMBANTU PEMBEDAHAN PERGIGIAN17,215Gold
46ZALWANI MUSTAFAHOSPITAL GUA MUSANGLAIN-LAIN17,174Platinum
47MOHD MEZUANHOSPITAL TANAH MERAHPEMBANTU PERAWATAN KESIHATAN17,037Platinum
48FAIRUZAMAN JAAFARBAHAGIAN PERANCANGANPEGAWAI PERUBATAN16,982Platinum
49MOHD FADHIL AKMATHOSPITAL TAWAUPENOLONG PEGAWAI PERUBATAN16,938Gold
50KHAIRUL IZHARHOSPITAL SEBERANG JAYAPEMBANTU PERAWATAN KESIHATAN16,900Gold
51EK GUAN TANHOSPITAL SELAYANGPEGAWAI PERUBATAN16,741Platinum
52ASYRAF SPARKBAHAGIAN PERANCANGANPEGAWAI PERUBATAN16,701Gold
53INDRA CIPTAHOSPITAL AMPANGJURURAWAT16,625Platinum
54MOHAMAD FIRDAUS BIN MUHAMADHOSPITAL SULTANAH NORA ISMAIL, BATU PAHATJURURAWAT16,352Gold
55SARAVANAN KATHIRESANHOSPITAL SULTAN HAJI AHMAD SHAH, TEMERLOHPEGAWAI PERUBATAN16,329Gold
56JOYCE LOHJKN SARAWAKPEGAWAI PERUBATAN16,050Platinum
57INSON YUSUFHOSPITAL JITRAPEMBANTU PERAWATAN KESIHATAN15,993Platinum
58SYAZNI SAMSUDINHOSPITAL SUNGAI BULOHJURURAWAT15,937Gold
59MARS MARCELPKK TAWAUPENOLONG PEGAWAI KESIHATAN PERSEKITARAN/PEGAWAI KESIHATAN PERSEKITARAN15,817Gold
60AB RAHIM ABD GHANIHOSPITAL PAKAR SULTANAH FATIMAH, MUARPEGAWAI PERUBATAN15,768Gold
61SUE ANAHOSPITAL HULU TERENGGANUPEMBANTU PERAWATAN KESIHATAN15,621Platinum
62MAZITA MATHOSPITAL TENGKU AMPUAN AFZAN, KUANTANJURURAWAT15,585Gold
63KHAIRUL AMIR ALIHOSPITAL JENGKAPEMBANTU PERAWATAN KESIHATAN15,446Gold
64MURIZAL ZAINOLINSTITUT PENYELIDIKAN PERUBATANPEGAWAI PENYELIDIK15,399Gold
65NOOR HAYATIKK LAMBOR KIRIJURURAWAT15,305Platinum
66AZMI AHMADHOSPITAL SULTANAH AMINAH, JOHOR BAHRUPEMBANTU PERAWATAN KESIHATAN15,302Platinum
67PAULINE CASSIEOPEIAKK SANDAKANPEGAWAI FARMASI15,257Platinum
68WEI LUEN LEONGHOSPITAL PULAU PINANGPEGAWAI FARMASI15,203Platinum
69KHAIRUDDIN ZAINIKOLEJ SAINS KESIHATAN BERSEKUTU JOHOR BAHRUJURURAWAT15,163Gold
70RAFLIN JANAHANHOSPITAL PULAU PINANGPENOLONG PEGAWAI FARMASI15,113Gold
71PANGIE BAKITINSTITUT PENGURUSAN KESIHATANPEGAWAI PERUBATAN15,104Platinum
72MOHD HAFIZ SALIMHOSPITAL SULTAN ISMAIL, PANDANPEMBANTU PERAWATAN KESIHATAN15,002Gold
73DEVAN GOVINDASAMYHOSPITAL TELUK INTANPEMBANTU PEMBEDAHAN PERGIGIAN14,987Gold
74PAK MUSHOSPITAL TENGKU AMPUAN AFZAN, KUANTANPEMBANTU PERAWATAN KESIHATAN14,915Gold
75KHYE TEE LAUJKN JOHORPEGAWAI FARMASI14,804Platinum
76ZUERINA JUMATJKN WP LABUANPEMBANTU PERAWATAN KESIHATAN14,793Gold
77NINI YANAKK TANJUNG BIJATPEGAWAI PERUBATAN14,764Gold
78IZAD ALANHOSPITAL SULTANAH BAHIYAHPEGAWAI PERUBATAN14,742Gold
79NURUL QURRATU'AINIJKN SARAWAKPEGAWAI PERUBATAN14,674Platinum
80NOORHISYAM JALUDINHOSPITAL SIBUJURUTEKNIK PERUBATAN14,664Gold
81HIDAYAT MOHDHOSPITAL SEBERANG JAYAPENOLONG PEGAWAI PERUBATAN14,590Platinum
82NORMAN PETERJKN SARAWAKPEGAWAI TADBIR14,582Gold
83CHE KU BAHIRAH BAHIRAHHOSPITAL SULTANAH NUR ZAHIRAH, KUALA TERENGGANUPEGAWAI PERUBATAN14,580Gold
84THILLAI NATHANJKN PAHANGPEGAWAI PERUBATAN14,541Gold
85MOHD IZANI MAHMUDHOSPITAL TENGKU AMPUAN AFZAN, KUANTANPEGAWAI SAINS14,499Gold
86HAIL NGADIMANHOSPITAL TEMENGGONG SERI MAHARAJA TUN IBRAHIM, KULAIPENOLONG PEGAWAI PERUBATAN14,497Platinum
87LIM CHUN SHENHOSPITAL UMUM SARAWAK, KUCHINGPEGAWAI PERUBATAN14,431Platinum
88MUHAMMAD RIDHUWAN MD ZUKIBAHAGIAN KEJURURAWATANPEMBANTU PERAWATAN KESIHATAN14,391Gold
89JAMAAYAH JALIHOSPITAL RAJA PERMAISURI BAINUN, IPOHPEMBANTU PERAWATAN KESIHATAN14,390Gold
90SURIANI AB HADIHOSPITAL TANAH MERAHPEMBANTU PERAWATAN KESIHATAN14,358Gold
91NADRI NURDINHOSPITAL SLIM RIVERPEMBANTU PERAWATAN KESIHATAN14,335Gold
92XUE MIN HENGJKN SARAWAKPEGAWAI PERUBATAN14,247Platinum
93ALBERT LIM JIAN YOUHOSPITAL SHAH ALAMPEGAWAI PERUBATAN14,190Platinum
94SANTHI KAILASAMHOSPITAL BANTINGJURURAWAT14,125Platinum
95MOHD HAFIZUDDINHOSPITAL TENGKU AMPUAN AFZAN, KUANTANPENOLONG PEGAWAI PERUBATAN14,084Gold
96LIOM SIEW KIATHOSPITAL TENGKU AMPUAN AFZAN, KUANTANPEMBANTU TADBIR PENGKERANIAN/OPERASI14,071Gold
97HAZWAN SAMIANKK BAGAN TERAPPEGAWAI FARMASI14,055Gold
98AHMAD SOBRIHOSPITAL KUALA KANGSARPEMBANTU PERAWATAN KESIHATAN14,047Gold
99YOB HAFIZHOSPITAL PUTRAJAYAPENOLONG PEGAWAI TEKNOLOGI MAKLUMAT14,024Platinum
100JAMILAH MANKK PERMATANG PAUHJURURAWAT13,962Platinum

Having trouble locating your activation code? Click here for the full list.

Top 25 Most Improved Over 3 Months (May - July 2018)

RANK NAME FACILITY POSITION GENDER
1LAI JUNHOSPITAL SULTANAH NORA ISMAIL, BATU PAHATPEGAWAI PERUBATANMale
2KHAIRUL AMZARBAHAGIAN PEROLEHAN DAN PENSWASTAANPEMBANTU TADBIR PENGKERANIAN/OPERASIMale
3JE CHOOHOSPITAL PULAU PINANGPEGAWAI PERUBATANMale
4MAEL'S KLTNHOSPITAL TANAH MERAHPEMBANTU PERAWATAN KESIHATANMale
5FEZAILAH ABDULLAHKOLEJ KEJURURAWATAN SIBUJURURAWATFemale
6KS KORKOLEJ KEJURURAWATAN KUANTANPENGAJARFemale
7BAZILAH JUSOHINSTITUT PENYELIDIKAN PERUBATANPENOLONG PEGAWAI SAINSFemale
8NOORHISYAM JALUDINHOSPITAL SIBUJURUTEKNIK PERUBATANMale
9IZAD ALANHOSPITAL SULTANAH BAHIYAHPEGAWAI PERUBATANMale
10HERMIN KARNAILKK BRUASJURURAWATFemale
11SHIMA ABDULLAHKOLEJ KEJURURAWATAN KUANTANPEMBANTU OPERASIFemale
12POKYA CONGKK BANDAR PASIR MASPEMBANTU TADBIR PENGKERANIAN/OPERASIMale
13SHAARI SHAARIKK BERIS PANCHORPEMBANTU PERAWATAN KESIHATANMale
14SYAZNI SAMSUDINHOSPITAL SUNGAI BULOHJURURAWATFemale
15NORHASYZA ABD RAHMANKK MENUMBOK, KUALA PENYUJURURAWAT MASYARAKATFemale
16FIRDAUZ AHMADKK TAIPINGPEMBANTU PEMBEDAHAN PERGIGIANMale
17AHMAD SOBRIHOSPITAL KUALA KANGSARPEMBANTU PERAWATAN KESIHATANMale
18GRENNY JOBINKK SEKUAUPENOLONG PEGAWAI PERUBATANMale
19SIM CHOWPUSAT JANTUNG SARAWAKPENOLONG PEGAWAI PERUBATANMale
20WEI LUEN LEONGHOSPITAL PULAU PINANGPEGAWAI FARMASIMale
21MOHAMAD MUDANORANJKN WP KUALA LUMPUR & PUTRAJAYAPEGAWAI PENERANGANMale
22ZUERINA JUMATJKN WP LABUANPEMBANTU PERAWATAN KESIHATANFemale
23MOHD FADHIL AKMATHOSPITAL TAWAUPENOLONG PEGAWAI PERUBATANMale
24ROSLI LAIMANJKN WP LABUANPENOLONG PEGAWAI PERUBATANMale
25SITI HAJAR MAT KASIMHOSPITAL TELUK INTANJURURAWATFemale

Top 3 Best Performing State

RANKING STATE
1 PULAU PINANG
2 WP LABUAN
3 PERAK

Top 10 Male

CURRENT
RANKING
NAME FACILITY TITLE AVG. DAILY STEPS TIER
1YUSHEO HSJKN PERAKPEGAWAI PENERANGAN33,198Platinum
2SAFRI ISMAILHOSPITAL KEPALA BATASPEMBANTU TADBIR PENGKERANIAN/OPERASI28,805Platinum
3AHZAM NORPKD LARUT MATANG SELAMAPENOLONG PEGAWAI PERUBATAN24,254Gold
4SHAMSUL PANDINJKN WP LABUANPEMBANTU KESIHATAN AWAM23,500Gold
5LOGESVARAN KUMARASAMYKK TANJUNG MALIMPENOLONG PEGAWAI PERUBATAN21,579Gold
6ZAID MASRIHOSPITAL TAIPINGPEMBANTU PERAWATAN KESIHATAN19,110Gold
7JESSEL JERICHOKLINIK PERGIGIAN KENINGAUPEGAWAI PERGIGIAN18,753Gold
8MOHD ANASKK BAKAR ARANGPENOLONG PEGAWAI PERUBATAN18,288Gold
9YONG MUH NGHOSPITAL RAJA PERMAISURI BAINUN, IPOHPEGAWAI PERUBATAN17,718Gold
10MATIUS AWASHOSPITAL TAWAUPENOLONG PEGAWAI PERUBATAN17,555Gold

Top 10 Female

CURRENT
RANKING
NAME FACILITY TITLE AVG. DAILY STEPS TIER
1ROZINA BASARUDINPKD BANDAR BAHARUPEMBANTU TADBIR PENGKERANIAN/OPERASI29,840Gold
2AZLIZA ISMAILHOSPITAL SULTANAH NUR ZAHIRAH, KUALA TERENGGANUJURURAWAT MASYARAKAT27,845Gold
3HERMIN KARNAILKK BRUASJURURAWAT22,685Platinum
4SHIREEN SREE JAYANHOSPITAL MELAKAPEGAWAI PERUBATAN21,800Gold
5ROZYANA ARIDFINKK SEREMBAN 2PEMBANTU PERAWATAN KESIHATAN21,629Gold
6JAMILAH MANKK PERMATANG PAUHJURURAWAT21,598Platinum
7EMILIN KHALIDPKD SIKPEGAWAI PERUBATAN20,292Platinum
8INSON YUSUFHOSPITAL JITRAPEMBANTU PERAWATAN KESIHATAN19,737Gold
9SANNI TEEHOSPITAL TENGKU AMPUAN RAHIMAHPEGAWAI PERUBATAN17,426Gold
10KS KORKOLEJ KEJURURAWATAN KUANTANPENGAJAR17,077Gold

MOH Tradition "PIALA PUSINGAN"

About the Challenge

This challenge shall be a tradition trophy for a period of 1 year starting from July 2018 onwards and is open to two categories:

  1. "Piala Pusingan Peringkat negeri"
  2. "Piala Pusingan Ibu Pejabat KKM"

How to win

  • Be the Best Performing State.
  • Score is calculated based on total participation rate, steps achievement of the individuals for each state, and the proportion of individuals achieving Gold (10,000 daily average steps) & above.

Trophies

The "Piala Pusingan" will be given and kept by the winners of each category for three month

Competition Terms and Conditions

  1. The "Piala Pusingan" will run on a quarterly basis and challenge details will be updated accordingly on KOSPEN@Activ website.
  2. The trophies can only be kept for 3 months.
  3. Upon the conclusion of the next round of "Piala Pusingan", the trophies shall be handed back to the next "winning" states/divisions.

User Guide

(Existing BookDoc user can skip these steps and proceed to activate your KOSPEN@Activ programme)

Step 1

Download BookDoc app for FREE from App Store or Google Play

Step 2

Click Join Now for new user to register or Sign In for existing user

Activate Your KOSPEN@Activ Premium Programme

(Make sure you have the latest version of BookDoc app!)

Step 1

Click on the Activate Now
Look for "Are you in our premium programme? Activate now." at the bottom of the Home screen

Step 2

Activate your Activation Code, IC Number and Position

Step 3

Click on the Activ button in the Home screen

Step 4

Sync to your respective fitness tracker device:
iPhone:
Apple Health
Samsung:
Samsung Health
Other Android:
Google Fit*

*for Google Fit user, please use the account associated with Google Fit. View steps here.

Existing user can use your current BookDoc account and just activate your KOSPEN@Activ Activation Code

What Should I Do If I Relocate To Another MOH Facility?

Deactivate and re-activate your new Facility Code

  • MENU
  • SETTING
  • PREMIUM PROGRAMME
  • DEACTIVATE
  • ENTER NEW FACILITY CODE

Video

How To Register & Activate

How To Sync Your Fitness Device

How To Claim & Redeem Your Rewards

Full User Guide

Compatible Devices & Apps

Apple Health

Samsung Health

Jawbone Up

Garmin Connect

Fitbit

Google Fit

For MI Fit user, please contact our technical support team for assistance.

FAQ

JOINING BOOKDOC Activ UNDER KOSPEN@Activ PROGRAMME

Answer

You just need a valid phone number, valid email address or Facebook account, a compatible smart phone, and a compatible device or a mobile app that can track your steps.

  1. Compatible Device or Mobile App that can track your steps:
    Device/App Description Additional Requirements
    (i) Wearable Fitness Devices Fitbit, Jawbone, Garmin, Mi Fit Ensure their software requirements is compatible to your smart phone
    (ii) Fitness App (downloadable for free) Health (Apple), Samsung Health (Samsung), Google Fit (Other Android; compatible with Mi Fit app) Your smart phone must come with motion-tracking sensor
  2. Compatible Smart Phones:
    Type Operating System
    (i) iPhone (Apple) iOS 8 or later
    (ii) Android Android 4.4 or later
Answer

Download "BookDoc" for FREE on the App Store or Google Play. Click the "Activ" button in BookDoc App and follow the instructions to set up BookDoc Activ.

Answer

Please contact us by email at kospenactiv@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

Answer

Verifying phone number allows you to view the rewards and activate BookDoc notifications. We will also be able to contact you via the verified number should you face any technical issues.

Answer

All MOH staff are entitled to participate in this programme. Click Rules to learn more.

Answer

After sign in, activate your Premium Programme by entering your Activation Code (Facility Code).

Answer

Activation code is based on the facility that you work at. You may check here.

Answer

Please ensure your Activation Code, IC Number and Position are entered correctly. If you're still facing the difficulties, please contact us by email at kospenactiv@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

Answer

Yes. Please deactivate your previous Activation Code and enter the new code (based on your latest facility you're in). Please refer to User Guide.

Answer

The competition runs on a regular basis and details will be updated accordingly on KOSPEN@Activ website. Make sure you have activated your Activation Code.

SYNC YOUR DEVICE

Answer

No. As long as you don't sign out, your device will automatically sync with BookDoc Activ. If you signed out, complete information may not be captured to determine the membership tiers and BookDoc Activ Points.

Answer

Please make sure you have a compatible smart phone and a compatible device or mobile app. If it still doesn't work, please contact us by email at kospenactiv@bookdoc.com or call us at 1300 882 362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

Answer

Minimal because we don't require you to turn on BookDoc App all the time. You just need to make sure that you are signed in your account.

Answer

Please click on menu bar on top left and click "Sign In", enter your email address with password followed by clicking "Sign In" or click "Sign In with Facebook". You'll not be required to enter all the information again.

Answer

Minimal because we don't transmit real-time data.

Answer

For Tracker App like Samsung Health/Google Fit/ Apple Health, they function even at an offline mode to capture the steps data. However, you'll still need minimum data/internet/wifi for the steps data transmission from Tracker App to BookDoc App.

Answer

For Apple Health: Due to security for iPhone, every time when you open the BookDoc app, the syncing button will appear on the right corner of the Activ tab. Please ensure that you let the syncing process to be completed before clicking on the Activ tab.

For Google Fit: Sometimes there is a delay in the transmission of data from Google Fit to BookDoc Activ. Nonetheless, the sync is continuous so normally the total steps will be concluded at the end of each day.

For wearable devices, please remember to sync the device data to yours correspond app.

Please check your Tracker App to ensure step detection is turned on. If Tracker App is showing some number of steps while BookDoc still showing 0 steps, please contact us by email at kospenactiv@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

MEMBERSHIP TIERS & BOOKDOC Activ POINTS

Answer

You can earn BookDoc Activ Points when your movement (number of steps) is measured by a compatible device or mobile app and sync with BookDoc Activ.

Answer

Membership Tiers Average Daily Steps in a month
Platinum 10,000 for 3 consecutive months
Gold 10,000
Silver 6,000
Bronze 3,000

Answer

In order to achieve Platinum Tier, you will need to maintain Gold Tier for 3 consecutive months whereby to achieve Gold Tier you need to maintain Average Daily Steps of at least 10,000 for the month.

For example, if you achieve Gold Tier for Month 1 & 2, by Month 3 if you can still maintain 10,000 Average Daily Steps, you will unlock the Platinum Tier by the end of Month 3.

To maintain the Platinum Tier, you will also need to maintain the 10,000 Average Daily Steps every subsequent months. If somehow you only achieve 7,000 Average Daily Steps on a particular month, your Tier will then become Silver. Subsequently you will need to go through the cycle of 3 consecutive months of Gold Tier again before unlocking Platinum.

BOOKDOC Activ REWARDS

Answer

Please refer to our list of Reward Partners for further details. You will enjoy the rewards based on the membership tiers (on the condition that you have achieve minimum target in our app).

Answer

You will receive notification on the 1st day of the month with information of your achieved tier (based on previous month's average daily steps). You may claim the rewards that you wish before the 7th of the calendar month and have 30 days to utilize the rewards at physical or online store.

Answer

Please try again for next months as the Reward Claim cycle is repeating every month.

Answer

Please contact us by email to kospenactiv@bookdoc.com or call us at 1300 882 362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm)

BOOKDOC FEATURES

Answer

This competition is mainly for Activ platform that are open to all MOH staff. There are two others platform that you can use from BookDoc.

Firstly, BookDoc Search & Book helps users to find and book nearby healthcare professionals anywhere. The Search & Book feature integrates seamlessly with navigation, transport, booking accommodation service and recommended restaurants and attractions for a hassle free and enjoyable experience to healthcare appointments.

Secondly, you can use our Health Info to get latest health knowledge updated by MIMS.

Contact Us

For administration matters:

kospenactiv@moh.gov.my

For technical support:

kospenactiv@bookdoc.my
or call us at 1300 882 362
(Mon-Fri 9am-6pm, Sat: 9am-1pm)